Skeptical, no longer.
I've never heard of this company and I was worried about product quality. Not skeptical any longer the product was fantastic.
10. juli 2025
Besvarelse fra Tvibex
Thank you for your support! We’re glad you love our product!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2020, Tvibex has extensive experience in the automotive industry. We specialize in providing car accessories to online retailers, car accessory shops, motor factories, and market traders across the USA and Canada.
Kontaktoplysninger
USA
- tvibex.com
3,1
Middel
11 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Be prepared to wait!!! And wonder if they will ever ship your order...
10 days after ordering I needed to reach out to them asking for an update because I didn't receive ANYTHING from them. They responded with a tracking number, which only stated created, not shipped. Since I had ordered several other things that day, and had already received most of it, or at least had an ETA, I was concerned! Several days later, i asked again, and just kept getting excuses that didn't even make any sense! I told them I would give it a couple more days, then I would probably cancel order or dispute it with CC. They responded by making more excuses and said they would credit half my purchase amount back. But still offered no update and an expected delivery? I just want the products I ordered, or at least know whenbi would get them??? Half my money back doesn't solve either of those?!?!?
Update: because of response!
Wow! That response should scare everyone off of this company completely!!!!
It is all lies and partial truths!!!
1st) this order was originated on 6/27! The tracking they supplied was only after I reached out on the 7/6 for the 1st time to find out what's going on, then they supplied the tracking for the 1st time.
2nd) Don't let them fool you! That is also only for part of my order! I received a small portion of my order, 4 items ranging from $8 to $30... the major part of my order, the $160 part, still sitting on ship app with what I explained originally, a tracking number with no updates!??!?! I wish I could share screen shots of all our conversations
Believe what you want, but don't say I didn't warn you!!!
8. juli 2025
Besvarelse fra Tvibex
Update:
Dear Sir,
We refunded 50% of your order ($120) on the first day but received no further requests from you. Your package was shipped earlier—only the system failed to update, and we couldn’t intercept it. Rest assured, you’ll see the results soon. After the status updated, we added a $47 refund. You won’t lose a single cent, and you’ll receive the package shortly.
————————————
Your package was signed for within 7 days of shipment—here’s the full tracking history. Additionally, given your frustration with the delayed updates, we processed a 50% refund for you that same day.
2025-07-14 09:01
Lake Forest, US, Package delivered.
2025-07-14 07:36
Out for delivery.
2025-07-13 23:33
Arrived at local delivery center.
2025-07-13 23:33
Leaving transit country/regio.
2025-07-13 22:54
Received by local delivery company.
2025-07-13 18:17
Arrived in transit country/region.
2025-07-12 22:50
In transit, it's progressing through Post network
2025-07-12 15:27
Clearance processing completed.
2025-07-12 12:54
Clearance processing completed.
2025-07-12 11:36
LAX, Customs clearance agent received the shipment in destnation country.
2025-07-12 08:27
Clearance processing completed.
2025-07-11 16:54
Arrival to the destination airport
2025-07-11 16:54
Arrival to the destination airport
2025-07-11 14:35
Customs clearance delay.
2025-07-10 19:08
Departure from the original airport
2025-07-10 14:45
Hand over to airline.
2025-07-09 07:17
Nancheng, Depart from facility to service provider.
2025-07-09 05:01
Nancheng, Shipment arrived at facility and measured.
2025-07-09 05:01
Nancheng, Shipment picked up.
2025-07-08 11:52
Parcel information received
The installation was straightforward
The installation was straightforward. The product was solid, and I didn't see any weak points or issues. I will update after I get a chance to test it on a trial trip. No update means everything was great.
7. juli 2025
Besvarelse fra Tvibex
Thanks for being a valued customer! Come back anytime you need us!
Ordered floor mats for my tesla and…
Ordered floor mats for my tesla and it’s been almost a month and still haven’t received it. Checked tracking number and items didn’t even arrive at the FedX location. Customer service says it’s already in transit which I highly doubt it.
12. juli 2025
Besvarelse fra Tvibex
Dear Santy, we've confirmed your package was delivered. The proof-of-delivery photo has been sent to your email - please check your inbox.
Saturday, 6/28/25
7:54 AM
Shipment information sent to FedEx
Wednesday, 7/16/25
12:00 AM
Picked up
BLOOMINGTON, CA
Thursday, 7/17/25
2:08 AM
Arrived at FedEx location
BLOOMINGTON, CA
2:09 AM
Shipment arriving On-Time
BLOOMINGTON, CA
5:05 AM
Departed FedEx location
BLOOMINGTON, CA
7:07 AM
At local FedEx facility
LA HABRA, CA
7:15 AM
On FedEx vehicle for delivery
LA HABRA, CA
3:07 PM
Delivered
Left at front door. Signature Service not requested.
Buena Park, CA
Did not receive the product
Did not receive the product. They delivered it to wrong address. Please refund me to the same card payment. Thanks
25. juni 2025
Besvarelse fra Tvibex
Per the tracking number, your order is still in transit and hasn’t been delivered yet—no incorrect address issue exists. We also reached out to you immediately about this order and await your response. Thank you.
Number: 4PX3001841510342CN
Package status: In transit (6 Days)
2025-06-30 01:00 CN, Shipment in transit
2025-06-28 16:56 Nancheng, Depart from facility to service provider.
2025-06-28 01:00 Nancheng, Depart from facility to service provider.
2025-06-27 05:46 Nancheng, Shipment arrived at facility and measured.
2025-06-27 05:40 Nancheng, Shipment arrived at facility and measured.
2025-06-27 05:40 Nancheng, Shipment picked up.
2025-06-25 15:23 Parcel information received
=====================================
Besvarelse fra Tvibex
We sincerely apologize for the loss of your package due to an error by the courier company. We have promptly reached out to you via email, hoping to establish contact, and have arranged for a replacement product. However, we have not yet received your response. Please take the initiative to contact and reply to us. We will continue to keep in touch with you. Thank you.
Worth the wait Floor Mats
It took a long time to get the floor mats. When received they installed easily and fit like OEM equipment. Good quality, easy to clean. The linear motif on the floor mats is similar to the floor console.
6. januar 2025
Great quality product at an excellent…
Great quality product at an excellent price compared to other competitors. Fast shipping as well.
Black Friday discount made it an even better deal.
Only limitation was the installation instructions were not included. But the linked video on the website made up for it.
26. november 2024
Great Lights.
My husband purchased the lights and had them installed in his new cyber truck and they really look very nice. With the remote you can change colors but he likes the purple. Very nice.
30. oktober 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.