Tuniek besteld . Zag er prachtig uit. Mooie kwaliteit stof. Prijs aan de hoge kant. Helemaal toen er nog invoerkosten(35,00) bij opgeteld moesten worden. Dat was een minpunt waar turnblack eigenl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I attempted to use the wooden dinnerware products for the first time and noticed they were already cracking and deteriorating while simply sitting on the shelf. I haven’t even used or cleaned them yet... Se mere
I ordered two items from Turn Black, some balloon trousers and a buttoned top with a frill neck. I asked for a different waist and length for my trousers and they were so accommodating, checking the m... Se mere
I've purchased clothing twice from Turnblack, and both times (Black Dahlia dress and Moonlight pants) it's been a 10/10 experience. The clothing is breathable, beautiful and high-quality, it's soft on... Se mere
Virksomheden har svaret
3,9
God
154 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Honestly super happy with the quality
Honestly super happy with the quality! it feels so soft but nice and firm looking! super amazing cutting, have been a returned customers for 3 orders! honestly my favourite clothing brand!
15. november 2021
Uopfordret anmeldelse
I am a UK18 (mostly)
I am a UK18 (mostly), I ordered an XXL and I can say that their sizing is accurate and fits so well! I love the linen blend and the dress itself looks so elegant and hangs well. Will definitely be ordering again!
15. november 2021
Uopfordret anmeldelse
Thank you Turn Black!
Couldn’t have asked for a better sustainable clothing option! Affordable yet splendid workmanship. Quality is A1, something I’ll wear for season after season. A great experience, indeed!
15. november 2021
Uopfordret anmeldelse
I purchased from Turnblack and in all…
I purchased from Turnblack and in all honesty their clothing is beautiful and so is the quality, their customer service is the issue. Not the performance of their customer service, that too is "professional" but they dealt with my issue in a sort of "our hands are tied" which really felt more like: we're grasping our own hands behind our backs and telling you they're tied. I ordered clothing from them and put my measurements into the "customization" box that they tell you to use when asking for pieces to be made to your size. When my items arrived it was clear they weren't customized. I contacted them and was told that they never received my measurements in my order. They sent me the transaction receipt of my order and they sent me examples of receipts of purchases that had measurements documented. Here's the twist, when checking out there are two boxes, a notes box and a customization box, the site says specifically to use the customization box to list measurements, the receipts they sent, where measurements were shown, were when people used the first box not the customization box, I brought it to their attention, they didn't respond to my observation. My vibe is that they're more than aware of this but it serves them to respond with "it's not our fault" and suggest that they can help if you return the items on your dime. It costs $300 to return. So all in all, I love their items, but I don't like the ethos of their business. I got a beautiful dress out of it though and I really wanted to purchase other pieces but they've lost me as a customer.
1. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Turnblack
Thank you for sharing your feedback. We are genuinely sorry to hear about the issues you encountered with the customization of your order and the subsequent experience with our customer service.We understand how frustrating it can be when communication and processes don’t align with expectations. We will review our procedures to address the issues you mentioned and improve our service.
If you have any further concerns or need assistance, please do not hesitate to reach out to us at info@turnblack.in. We are committed to resolving issues and ensuring our customers have a positive experience.
No customer service at all
Terrible customer service - they never came back to me via email and facebook page, simply left me on seen. I have been waiting for my package for a month already (it is somewhere on hold for two weeks now) and I cannot track it with my local postal service. Never gonna buy from them again
Updated. After I made a claim for a money refund via Paypal, customer service wrote to me but was not helpful at all. By that time the carrier has initiated the return to the sender package and nothing could be done. The cs said sorry and asked to delete my negative review bc they are a small business and every review matters. Btw they promised to make a refund themselves but went silent afterwards and I got my money back only thanks to filing the claim via Paypal.
8. september 2021
Uopfordret anmeldelse
Besvarelse fra Turnblack
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you have experienced with our service.
We deeply regret the delay in your package delivery . We understand how important timely and clear communication is, especially when it comes to your orders.We are a small business, and every review helps us improve. Your feedback highlights areas where we need to make significant improvements, and we are committed to doing so.
Don't be lured by the dark side
I think it's important that I write this. This company is a SCAM. Do not fall for their attempt at convincing you to buy directly through them after their website fails. Paypal strongly advised me to avoid their fake PayPal invoice requests. I can only guess the other 'reviewers' for this site are sock puppets.
Pity as the clothing looks great even if the company isn't. Another Instagram based con.
1. juli 2021
Uopfordret anmeldelse
Besvarelse fra Turnblack
Thank you for sharing your feedback. We are truly sorry to hear about your experience and any frustration it has caused.
We want to assure you that we are a legitimate business committed to providing high-quality products and excellent customer service.We value the trust our customers place in us and are here to assist with any issues you may have encountered. Please reach out to our customer support team so we can resolve this for you.
Amazing fit and excellent quality!
8. maj 2021
Turn Black is Awesome. I'll be returning to purchase more!
TurnBlack clothing is made very well, they accommodated my custom size perfectly (I'm very petite, and now finally have the black maxi of my dreams), it's priced very well, and the shipping was supremely fast, especially coming from overseas. Thank you so much! I'll definitely be returning to purchase more, and I've already told so many friends about this awesome brand.
3. maj 2021
High quality clothes, made to fit
High quality clothes, made to fit, delivered quickly, ethically produced. Interesting designs with a subtle edge, unlikely to be found elsewhere. Turn Black’s “made to your measurements” service (offered on any order, if you request it) is a real plus if you don’t fit neatly into a standard S/ML category or if you’re not sure which size is for you. I made a mistake in my measurements which they picked up and checked with me straight away, which gave me confidence in their process. And their prices represent excellent value for money. I will be ordering again.
5 stars.
1. maj 2021
Dette er Trustpilot
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