Turnblack Anmeldelser 154

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Tuniek besteld . Zag er prachtig uit. Mooie kwaliteit stof. Prijs aan de hoge kant. Helemaal toen er nog invoerkosten(35,00) bij opgeteld moesten worden. Dat was een minpunt waar turnblack eigenl... Se mere

Bedømt til 1 ud af 5 stjerner

I attempted to use the wooden dinnerware products for the first time and noticed they were already cracking and deteriorating while simply sitting on the shelf. I haven’t even used or cleaned them yet... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered two items from Turn Black, some balloon trousers and a buttoned top with a frill neck. I asked for a different waist and length for my trousers and they were so accommodating, checking the m... Se mere

Bedømt til 5 ud af 5 stjerner

I've purchased clothing twice from Turnblack, and both times (Black Dahlia dress and Moonlight pants) it's been a 10/10 experience. The clothing is breathable, beautiful and high-quality, it's soft on... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Literally TurnBlack and no going back

Buying trousers from anywhere else feels stupid now. My Turnblack trousers are just perfect. The fit is great. The fabric, extremely high quality. And it's a trouser for all seasons, as opposed to most trousers in the market that broil one's lower body in the summer.

29. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

THANK YOU! <3

Bedømt til 5 ud af 5 stjerner

Luxury feel, great value, ehtical business.

I've purchased clothing twice from Turnblack, and both times (Black Dahlia dress and Moonlight pants) it's been a 10/10 experience. The clothing is breathable, beautiful and high-quality, it's soft on the skin and has a luxurious all-over feel. It's really an amazing break from the fast fashion industry. The clothes are great to dress up or down down for either casual or formal settings. Unboxing packages from Turnblack is a great experience, you can tell the care put into the making and packagining of the items.

5. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Love when customers pay attention to the tiny details. Thank you so much, Emma!

Bedømt til 5 ud af 5 stjerner

Versatille!

Top-class quality material and stitching.
I love the fit and shopping experience!

18. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Thank you so much!

Bedømt til 5 ud af 5 stjerner

I am blown away by how beautiful and…

I am blown away by how beautiful and perfect my dresses are. Tall amd large, I requested adjustments. Within 5 days of ordering they arrived in Australia, perfectly fitting, and stunning. I could not be happier. Quality, fit, and style. Bliss.

5. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Thank you, Katrina! Means so much.

Bedømt til 5 ud af 5 stjerner

Love it!

I've ordered twice now, once with standard size and once with a custom request. Both were handled well from a service and product point of view. I love the clothes, they fit gerat and were very well made and packaged. They arrived in good time too. The sustainable approach and fair trade ethics make it worth the price.

26. april 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

thank you so much, Leslie!

Bedømt til 3 ud af 5 stjerner

Maybe Next time!

I am extremely unhappy with my first purchase of Dahlia wrap dress. For two reasons! One they didn't take the brief of the size I had asked for at first. And secondly after visiting the store when they took measurements for the correct fitting, they simply adjusted the size on the returned dress. Urghhh...I have no patience to go through the same thing over and over again to get it corrected. So I have kept the dress with me to save my time and energy instead. However, I like black and I like what they make in general look wise. Since they say, they make bodyshape inclusive apparel, I guess a little extra effort needs to be put!

12. februar 2023
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Besvarelse fra Turnblack

Hi Reshmi, thanks for your feedback. You placed an order for a size M-L Black Dahlia dress which was delivered to you. We were then informed about the size issue by you, to which we initiated a pick-up and suggested to go for a size up, ie. XL-XXL. You informed us that you will be visiting the store for the pick-up. On visiting the store, you were exasperated about the situation and while we tried our best to resolve the issue for you, we are very surprised to know you are not satisfied with the dress yet. The purpose of taking in measurements from customers is only to avoid the further exchanges and returns that take place. The measurements help us in making the best fit for each customer as every body type is different. We are here to fix the dress. Please get in touch with us. Thank you.

Bedømt til 5 ud af 5 stjerner

Great service, great dress

I just received my second order from Turn Black, and I couldn't be happier. Everything was 5 stars: It was fast, well-communicated, everything they said it would be. And the dress is AWESOME. So pretty, light and cottony, flattering. Even the size--which I wondered about--was just as it said on the website. I highly recommend Turn Black. My first order was a linen dress, and it's still gorgeous and black after many washings.

9. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Definitely won't purchase again

Definitely won't purchase again. Clothes on arrival were subpar. They are horrible at responding to mails and are rude on Instagram.

15. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Hi Akhil, We appreciate you taking the time to leave a review. We have thoroughly reviewed our records and have found no evidence of a transaction matching your description. We believe this review to be misleading. You can share your order details here for us to help you further. We are committed to providing the best possible experience to all of our customers, in terms of service and products as well.

Bedømt til 5 ud af 5 stjerner

Just buy it. You will not regret it!

I have had an incredible experience with TurnBlack. The quality of the products is beyond belief. I am delighted with what I received and will certainly buy from them again. The delivery was also speedy. The brand is reliable and high quality. I can highly recommend it.

12. marts 2023
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Besvarelse fra Turnblack

Thank you dear Bruna! <3

Bedømt til 5 ud af 5 stjerner

In love with the beautiful work

In love with the beautiful work. Absolutely gorgeous dresses and tops. Fabric, stitch and fit is all excellent

11. april 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Thank you for the kind words!

Bedømt til 5 ud af 5 stjerner

Great experience - Only problem they do not pay for full delivery frees

At first I was sceptical to order based on the reviews here. However, I loved the articles that I ordered, as well as the packagin! The materials of the articles were as advertised.
Customer service were response.
They even offered me a 10 percent discount on my next order if I post a picture for review, which I intend to do.
The only downside is that they refused to pay for customs charges which should have been included in the covered delivery fees. When delivery fees are covered, all fees associated with that should be covered.

21. april 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Hi Jasmine, thank you for your kind words. We are glad you liked your purchase. We'd like to tell you that the custom charges vary from country to country and we are truly helpless when it comes to it. The duty, as mandated by the country of shipment, is borne by the customer. The delivery cost charged by us is for shipping it internationally from New Delhi, India to a different country. That is exclusive of the duty charges.
Nonetheless, Thank you for shopping from us! :)

Bedømt til 5 ud af 5 stjerner

In love with Turn Black

I am so glad I discovered this amazing company! From their ethics to their gorgeous designs, I am in love! The customer service is top notch and quick to respond to my questions. I have bought two dresses and they have both become immediate staples in my everyday wardrobe. Turn Black clothes make my body feel comfortable and free, while looking incredibly chic and stylish. I love that they are made to fit every body type, and are clothes that you can live in, eat in, and feel good in. I highly recommend this company and their wonderful products!

21. februar 2023
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Besvarelse fra Turnblack

We absolutely love to read some delightful words from our customers! Thank you, Symphony! <3

Bedømt til 5 ud af 5 stjerner

Fantastic service and quality and value

Absolutely fantastic store excellent clothes and amazing story. I have purchased 6 items and all of them are incredible. My favourite is the Zeus Kurta. The customer service is also fantastic! Thoroughly recommend them I’m a customer for life!

3. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Thank you Tina! <3

Bedømt til 1 ud af 5 stjerner

V bad customer service

19. april 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Hello, please share your order number so we can get a better understanding of your issue. We can't seem to find any order with your name. Thank you.

Bedømt til 1 ud af 5 stjerner

Been waiting for my ordre for about 3…

Been waiting for my ordre for about 3 month! Asking for my money back, nothing happens..
Not at a serious bussines.

1. januar 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Hello Helle, we understand that your initial package was unfortunately destroyed during transit. We understand the inconvenience this may have caused you, and we immediately shipped out a new package. As we can check, your order has been delivered to you. Thank you again for your patience and time. Truly appreciate it.

Bedømt til 5 ud af 5 stjerner

Up until now a happy customer

Until now, I'm very happy with my purchases. Over the last year, I purchased some different clothes and a throw blanket and I'm very satisfied.
The texture of the articles are great and I used more often the customisation. The clothes always fits perfectly.
The employees of the chat box are always helpful and patient. They answer all questions and are very nice.
I really appreciate it, that the items are not unnecessary wrapped in tons of plastic and paper. They're savely enough packed and if the items allow it, in a very nice cotton bag that I use for grocery shopping.
I always have to pay custom duties, but I order from Germany and I think, the sum of twenty euro are decent.
All in all, I'm very happy until now and would recommend turn black.

22. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Big thank you for your kind words, Brina!

Bedømt til 4 ud af 5 stjerner

A very good brand

The quality of the product is excellent. The delivery process had an issue mainly because of my fault, but Turnblack was in contact so everything was resolved. I would definitely buy more products from Turnblack.

31. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Thank you dear Anna!

Bedømt til 1 ud af 5 stjerner

Lack of customer service

Lack of customer service. Lack of respect for customer

3. februar 2023
Uopfordret anmeldelse
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Besvarelse fra Turnblack

Hi Annirudha, thank you for your feedback. We've always done our best to serve every customer. We'd like to understand your issue better. Could you please share your order number?

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