Turnblack Anmeldelser 154

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Tuniek besteld . Zag er prachtig uit. Mooie kwaliteit stof. Prijs aan de hoge kant. Helemaal toen er nog invoerkosten(35,00) bij opgeteld moesten worden. Dat was een minpunt waar turnblack eigenl... Se mere

Bedømt til 1 ud af 5 stjerner

I attempted to use the wooden dinnerware products for the first time and noticed they were already cracking and deteriorating while simply sitting on the shelf. I haven’t even used or cleaned them yet... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered two items from Turn Black, some balloon trousers and a buttoned top with a frill neck. I asked for a different waist and length for my trousers and they were so accommodating, checking the m... Se mere

Bedømt til 5 ud af 5 stjerner

I've purchased clothing twice from Turnblack, and both times (Black Dahlia dress and Moonlight pants) it's been a 10/10 experience. The clothing is breathable, beautiful and high-quality, it's soft on... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Great brand and value for money (if you love black especially)

I came across Turnblack back in 2021 and have since purchased two dresses, one pant and one skirt and you cant even believe curtains.

Not only the products have stood the test of times and remained black as they first came to me, they have also been my staples for any day to day to special occasions I do.

If you ever were a black is my staple colour person, you would know black fades, it becomes grey, but not these.

Also on a side note, I lost a belt for one of my wrap dresses and turnblack was happy to replace it for me free of charge. So they have good customer service also.

14. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

such a scam

If I could rate with zero star I would…
Unfortunately I didn’t read the reviews before my purchase
No informations about customs expenses
Zero respect about their customers
Hopefully no one else will be victim of their terrible service and experience
Such a scam
Just run away
They don’t have return policy which is terrible for a clothing brand
So I had to pay more than 100€ for the custom office

8. juli 2024
Uopfordret anmeldelse
Turnblack-logo

Besvarelse fra Turnblack

Hello Maria,

Regarding the customs charges, we clearly mention this on our website. As sellers, we have limited control over customs regulations, which vary by country. We always strive to provide the best solutions and customer service. Please rest assured, we are not a scam.

For more information, please review our return policy here: https://www.turnblack.in/shipping-return-international-order/

We hope you understand.

Bedømt til 5 ud af 5 stjerner

Jolies robes noires !

Commande expédiée rapidement (une semaine) pour venir d’Inde avec les douanes etc.. c’est rapide, articles très bien emballés et paquet soigné, les robes sont de toute beauté d’un beau tissu et d’un beau noir , la qualité est au rendez-vous, je suis très satisfaite de mon achat.
Frais de douanes élevés cependant… réclamés par la société de transport très rapide elle aussi …

21. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best dress I have ever worn.

The quality of this dress in out of this world, Indian craftsmanship is really unparalleled.
They shipped in a week to Belgium. Of course customs was expensive - But it is to be expected when you order from abroad.
I would definitely order from them again!

17. maj 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I love the dress and top I ordered but…

I love the dress and top I ordered but 2 weeks after delivery I have now received a bill from Fedex of £50.64 so it has turned out to be a costly mistake. Note to self find out first where goods are being shipped from

10. februar 2024
Uopfordret anmeldelse
Turnblack-logo

Besvarelse fra Turnblack

Hello ,

I'm sorry to hear that you are being asked to pay import duty. Import duty is a tax imposed on goods imported into a country from another country. The amount of import duty charged depends on the value of the goods, the country of origin, and the type of goods.

If you have any questions or concerns about import duty, I recommend reaching out to the customs office or agency in your country for more information. They will be able to provide you with specific details about the import duty and how it is calculated.

As sellers, we are helpless when it comes to customs as it varies from country to country.

Bedømt til 5 ud af 5 stjerner

I bought several items from TurnBlack

I bought several items from TurnBlack. They are perfect. I wanted to wait a bit to write my review because I wanted to see if they would last in time and they are absolutely marvellous. I am delighted.
I will definitely order again, thank you team Team black.

22. februar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t fall for these scammers!

This is the most terrible, horrible, disgusting scammer ever.

Bought a dress for € 225,- (in their sale section!), had to pay € 105,- for customs.
I refused and ordered DHL te return the package, even before it reached me. Informed Turn Black ‘customer service’ about it by mail. They forced me to pay the customs fee or else they would let customs destroy the dress and no refund for me.
So I payed the customs fee and told them I would return the dress so they could refund my payment.
The answered that they do not accept the returned dress because it was on sale…

I now payed € 330,- for this dress.

I’m going to take action against them. This is just nothing more than theft.

13. januar 2024
Uopfordret anmeldelse
Turnblack-logo

Besvarelse fra Turnblack

Hello Annemieke,

I'm sorry to hear that you are being asked to pay import duty. Import duty is a tax imposed on goods imported into a country from another country. The amount of import duty charged depends on the value of the goods, the country of origin, and the type of goods.

If you have any questions or concerns about import duty, I recommend reaching out to the customs office or agency in your country for more information. They will be able to provide you with specific details about the import duty and how it is calculated.

As sellers, we are helpless when it comes to customs as it varies from country to country.

Regarding import duties and customs, we have mentioned the relevant information on our website - https://www.turnblack.in/shipping-return-international-order/

Bedømt til 5 ud af 5 stjerner

Calm and super efficient

The clothes are very well-tailored, well well-finished, and the shopping assistant made every effort to alter the fitting according to my exact measurements. All this was done in a relaxed, calm and efficient environment at the shop. The clothes were delivered to my address before time! Overall, this company can be trusted to deliver excellent quality every time. Will definitely shop with them again.

10. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Clothing of my dreams

My items arrived and immediately became my favourite clothes that I will have for a long time!

I appreciate the extra effort to send them all the way to NZ. They are the clothes of my dreams for many years so I’m sure I will be adding to my Turn Black collection.

The shirt made from scraps is a masterpiece - I love it and have had many compliments on it already. The craftsmanship and fabric quality are both beautiful. The option to have things made to my measurements is particularly nice as they fit so well, which I often have struggled with getting shirts that fit my shape. The service was really prompt and helpful too.

13. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

For clothes with elan & flair it's Turn…

For clothes with elan & flair it's Turn Black.
Their choice of cotton fabric, meticulous tailoring and the thoughtful sizing makes them a premium designer brand.
Wearing a Turn Black shirt set's you apart and one feels the ease and imaginative detailing carry the evening.
Attentive & caring Customer support makes the purchase a pleasure.
My good wishes to all in Turn Black

16. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Am glad that I found the brand turn…

Am glad that I found the brand turn black , the dress I bought from them is absolutely fantastic excellent material , fitting , flowy just beyond my expectation . Their customer support hear you so professionally and assist you too with so much professionalism kudos to all at turn black . Thank you for such beautiful dress you making me look like a doll .

11. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I will buy from them over and over again with no doubt

The Turnblack company from India Is one of the best companies from overseas. The people in Customer Service are very experienced and polite. They were able to solve my issues regarding my clothing sizes, even though I made the mistake on the sizes. I will buy from them over and over again with no doubt

23. oktober 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Vêtement de bonne qualité mais

Vêtement de bonne qualité. Envoi rapide et soigné.
Par contre le site ne précise pas que des taxes de douanes viennent s’ajouter au prix. C’est en plus de transporteur DHL express qui demande le paiement. C’est moyen car du coup cela augmente encore le prix. Les frais de port son assez élevés, 15 euros.
Dommage car les articles sont vraiment bien . Du coup je ne pense pas renouveler l’expérience.

12. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

TERRIBLE COMPANY

I purchased two pairs of pants that were on sale (I still paid over $120 each). Both were supposed to be 28" waist one came in at 26" and the other at 27". When I requested a return they told me that sale items are not eligible for return. However, this is not clearly stated anywhere along the checkout process. Their customer service is abysmal and they are disingenuous. I had to go to my bank and claim fraud, which my bank agreed on and returned my money. I would never order anything from this company again.

9. september 2023
Uopfordret anmeldelse
Turnblack-logo

Besvarelse fra Turnblack

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you have experienced.

We understand your frustration with receiving items that did not meet the expected measurements. Please share a picture or video with us at info@turnblack.in, and one of our team members will assist you further.

We do clearly mention on our website that sale products are non-refundable. We always strive to provide the best customer service to our customers.

Bedømt til 5 ud af 5 stjerner

Reliable & Longlasting

I have ordered several pieces from TurnBlack over the past years. Their quality is superb and designs are timeless and I'm so glad this is a brand I can trust to make clothes I'll be keeping for a long time. Thank you!

28. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

TurnBlack is my favourite clothing…

TurnBlack is my favourite clothing shop. I love the simplicity of everything being black, I love that they do custom fittings and I love the fabrics they use.

I have made multiple orders now and I’m never disappointed.

1. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Trustworthy company, great pieces

I live in Sweden and have just received my 3rd order from TurnBlack. I saw the Dahlia dress on Instagram and was enchanted --- then I bought a top, a robe and now their little black dress. Everything has arrived quickly and safely. This time, I had my first issue with an order. The dress was much smaller than the size stated online. I though perhaps it had been mislabelled and e-mailed TurnBlack. I returned the dress and quickly got a replacement, sewn according to my measurements. So, customer service was great too. Quality is great and I love that the company seems to genuinely care about employees and the environment too, as well as their customers.

24. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service :)

For a business that is not Myntra sized, their service sure surpasses the same comfort offered by the Myntras.
There are there to answer calls, offer alterations and provide deliveries on a timely manner. Archana is polite and very responsive:) I have purchased 3 pieces and will come back for more. Thank you!

27. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Classy, high quality reliable fashion!

I love everything I have from Turn Black (so far I have the Reborn in Black dress, Stella crop top and Aine dress). Everything is constructed with care using good quality fabric and has a beautiful flow and fit. I recieved my order pretty promptly to Oman too. I'm a black lover and this has now become one of my favourite places to shop. Personally, I can only afford the prices during the sale seasons but I definitely see the value in their quality as opposed to careless mass produced stuff.

22. august 2023
Uopfordret anmeldelse

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