Turbo Rent a Car Anmeldelser 

Half juni een auto gehuurd in es canar . Heel vriendelijk geholpen en voor twee dagen kreeg ik al korting. Gelijk door hun al een voorstel zonder eigen risico en kleine borg tot sleutel inname. Van brandstof peil werd netjes een foto gemaakt. Bij het inleveren was het super druk in de zaak dus gewoon de auto neer kunnen zetten en binnen twee uur was de borg weer netjes teruggestort! Niets dan lof hele nette auto ook mee wij komen zeker terug!

Sconsiglio questo autonoleggio , fate attenzione quando riportate la macchina soprattutto nel luogo di Sant’ Antonio (Ibiza) abbiamo avuto il disgusto di aver a che fare con un dipendente scontroso fin da quando siamo arrivate (3donne) non potevamo parlare che ci aggrediva con parole e gesti tutto questo perché non voleva dare la caparra nonostante abbiamo rispettato tutte le norme . Agenzia che nn rilascia contratto e quando si riconsegna la macchina cerca di trovare qualsiasi appellazione pur di tenere la caparra. Pessimo!!!!

Myself and my wife went down to A. Turbo Rent a Car, S.L.Av. Cala de Bou 26 07829 San José where we enquired about what vehicle to rent.
We met two gentlemen at their desk, and we discussed all options from vehicles, to where to go, to parking options.
The following day we rented a Fiat Panda and spent the day driving around the island to multiple locations. We dropped the car back that evening as we were going out on a boat the following day.
The company were extremely easy to deal with, gave us lots of local knowledge, quick turn around with the car, no hidden costs and would highly recommend this dealership for rental. We go to Ibiza a few times per year and Turbo are definitely one of the best to rent from

Like most I wish I read the reviews before I hired a car from these people went to Ibiza beginning of May hired a car for three days paid extra to take it back to the airport plus the fee for the car parking got back to England looked at the terms and conditions can take up to 30 days to get a refund so okay, no problem until we get to today when I’m thinking it’s been nearly 5 weeks now should’ve had a refund anyway long story short no apparently we damaged the interior. They had to extra clean it bearing in mind we hardly use this car probably done 20 miles in it the whole time we was in Ibiza for three days majority of that was going to the airport my only advice take pictures and make sure that everything is documented and do not take it to the airport make sure you deliver it back to a shop. Would definitely never recommend this company to anybody after reading the reviews even more so.

Mega freundlich, schneller Service und kompetente Mitarbeiter. Super zufrieden. Danke.

Gute, effiziente und professionelle Autovermietung – Gerne wieder!

Wir waren insgesamt sehr zufrieden und werden definitiv wieder bei Turbo Rent ein Auto mieten. Hier unsere Erfahrungen im Detail:

Turbo Rent am Flughafen Ibiza

Positiv (5 Sterne):

Hervorragender Service vor Ort: Ein ganz grosses Lob an die einzige Mitarbeiterin, die bereits 10 Minuten vor Öffnung (um 07:50 Uhr) am Standort war. Sie hat auch den Shuttlebus gefahren und es ist allein ihrem tatkräftigen Einsatz zu verdanken, dass die vielen wartenden Kunden bereits um 08:08 Uhr am Flughafen waren! Top Leistung!

Preis-Leistung: Absolut fair und unschlagbar.

Kaution: Die Rückzahlung erfolgte blitzschnell bereits am nächsten Tag.

Kritikpunkte (Abzug beim Service):

Telefonische Erreichbarkeit: Ruft man unter der am Standort angegebenen Nummer an, ertönt eine Bandansage, dass Turbo Rent erst ab 09:00 Uhr erreichbar sei – das gleiche Spiel bei zwei weiteren offiziellen Nummern. Das hat bei den über ein Dutzend wartenden Kunden erst einmal für grossen Schrecken gesorgt. Zum Glück hat die top Mitarbeiterin das dann vor Ort gerettet.

Verhalten der männlichen Mitarbeiter: Hier sollte dringend an den Grundregeln geschult werden. Für wartende Kunden gilt: Die Person, die bereits im Raum steht, hat immer Priorität vor dem Telefon.

Tankregelung: Bei der Übernahme war der Tank nur zu 1/3 voll, obwohl vertraglich „voll/voll“ vereinbart war. Es wurde vor Ort aber immerhin korrekt dokumentiert.

Fazit: Trotz der Abzüge beim Telefon und dem Tank ein empfehlenswerter Anbieter mit einer grandiosen Mitarbeiterin im morgendlichen Einsatz!

Alquile un coche en el aeropuerto, todo bien, devolví el coche en la oficina me devolvieron el depósito y me llevaron a la terminal del aeropuerto

Rented a car here for a family trip and had a really great experience. We got a Nissan X-Trail for 4 days with the Premium insurance, which honestly gave us a lot of peace of mind.

At one point we had a small bump, and we were a bit worried about the deposit… but everything turned out perfectly. When we returned the car, there were no issues at all and we got the full deposit back without any hassle.

Also, the staff were super friendly and understanding the whole time, which made a big difference.

Definitely recommend this place if you’re looking for a smooth and stress-free rental.

Alquilé un coche con Turbo Rent a Car en Ibiza y la experiencia fue muy buena de principio a fin. El proceso de reserva fue sencillo, el vehículo estaba en perfectas condiciones y el trato del personal fue amable y profesional.

Uno de los aspectos que más valoro es que no tuve ningún problema con la devolución del depósito. Todo fue transparente y rápido, tal y como se indicaba desde el principio, lo cual da mucha tranquilidad.

Sin duda, repetiría con ellos en mi próxima visita a la isla.

Estuvimos en Ibiza con mi pareja y alquilamos un coche con esta empresa, la verdad es que todo fue genial, nos devolvieron el deposito a los pocos días de devolver el coche y el chico que nos atendió fue muy majo. Repetiremos seguro.

Really regret not looking at the reviews before using their service.

Rented moped for less than 12 hours. No problems aside from expected wear and tear. They falsely claimed I damaged the tyre from a puncture via email after they took a further €50 out of my account and refused to return the deposit.
Complete con artists, do not use.

Timadores mentirosos. Entregué el coche en perfectas condiciones y cuando me fui dentro a q me devolverian mi fianza me viene la tía con la maneta en la mano diciendo q he roto la maneta. Para su grata sorpresa contraté con seguro por otra experiencia similar. Lo tengo ya pelao en Ibiza con estas cosas... Se autoenfado porq le salió el tiro por la culata. Echaba humo por las orejas. Contratar seguro si cogéis aquí coche porq te la hacen seguro . La lista de turno. Está te la comes con papas maja

We agreed a price and there was payed a coverage of €100. But they will refund it when the scooter is returned. When returning the scooter, the staf members confirmed everything was ok and that they will refund my money.

Few days back in Belgium and they only refund €70 (€30 less then agreed),
As a returning customer, it will be my last time with turbo!

Do not book!!!!! We gave a weeks notice for not being able to go ahead with our car hire due to circumstances out of our control. They refused a refund via email after confirming that they could refund on the phone. Terrible customer service and no flexibility for circumstances out of our control.

The price you pay isn't final! They will try to invent what to charge you for! Above all, people working there are very rude! Especially females ! For us they said that the seats are wet and have salt which was absolute false - always changed in dry and clean clothes before getting into the car when using the car after the beach ! Besides we lost an hour because the petrol lid wasn't working and we had to go back to their office since the helpline was totally useless! Disaster service! Avoid at all costs and inform others!

Everything was fine but the manager was rude to me and very rude to my girlfriend in the and because we had like half a liter to less in the fueltank. And he was very unflexible with the optiones to choose either pay 30€ or go and refuel the car! Be aware!

Never rent a car !
They never give your deposit back!
They always find a way to avoid giving it back.

Het bedrijf houdt zich bezig met oneerlijke praktijken en informeert klanten niet goed. Nergens is vermeld dat de auto met een volledige tank geretourneerd moet worden. Bij het terugbrengen van de auto werd 38 EURO aan kosten gerekend terwijl er voor maximaal 10 EURO aan benzine in kon. Toen ik vermelde dat dit niet gecommuniceerd is dat wijzelf de tank moesten vullen kreeg ik als antwoord: Je hoeft niet naar Ibiza te komen he.

Terwijl dit jaar Ibiza al 50% minder toeristen heeft. Blijf ver van deze partij. Er komen veel verborgen kosten bij zoals het inleveren bij een ander filiaal van 25 EURO, tankkosten, extra verzekering en anders moet je 1000 EURO borg achterlaten voor een of ander klein autotje.

E’ andato tutto benissimo, precisi,economici e molto disponibili… consigliatissimo!!!