Tu clothing by Sainsbury's Anmeldelser 18.330

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I am so pleased with the clothing Tu offers I now have no reason to shop elsewhere for updating my wardrobe. All the things I need, socks, pants jeans (what I live in), t-shirts and sweatshirts, jac... Se mere

Bedømt til 4 ud af 5 stjerner

JEANS WERE GREAT AND FLEXABLE MATERIAL FELT COMFORTABLE.UNFORTUNATELY THE SIZE DOWN THE LEG WAS OVER GENEROUS IN THAT THE CLASSIFICATION "S" DID NOT MATCH UP TO MY S MEANING SHORT.I WAS EXPECTING S TO... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I ordered 2 cardigans for size and 1 was fine, good price etc but when I came To take the other one back, the man at Argos said : No, because you've had it delivered to home, you must take it back to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The TU Supima cotton navy polo shirt genuinely shocked me. The fit was absolutely spot on — clean through the body without feeling tight, and the collar detailing instantly gave it that elevated premi... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik

Om Tu clothing by Sainsbury's

Skrevet af virksomheden

Shop Tu clothing
Shop womens clothing
Shop mens clothing
Shop kids clothing
Shop baby clothing

Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.

The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.

Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.

Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

18 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Inaccurate Returns Policy on Website

I ordered two clothing items, one of which was too large and I wanted to return. The Argos site, which you have to order though, encourages you to return via a store for free and states very clearly that you can return small items to ANY Argos store. This is NOT the case. Tu clothing items can only be returned via an Argos store based in a Sainsbury's. They now tell me they will refund my £3.50 postage when my return is confirmed. This too is not clear from the website. I wasted an hour and a half in travelling to a store that wouldn't take my return.

5. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am so pleased with the clothing Tu…

I am so pleased with the clothing Tu offers I now have no reason to shop elsewhere for updating my wardrobe. All the things I need, socks, pants jeans (what I live in), t-shirts and sweatshirts, jackets and coats all come from Tu. They're very reasonably priced (so important at this time and as I'm now a pensioner) quality is really good, sizeing is spot on, they look good and I can buy online and pick up in Sainsbury's while doing my everyday shopping and get Nectar points on top. What's not to like, everything I need for daily life in one store. I would certainly miss this if I had to move to somewhere more remote. I am...
Roger Bowman in Penzance, Cornwall.

5. juni 2026
Bedømt til 5 ud af 5 stjerner

So easy to collect your item from…

So easy to collect your item from Sainsbury's in Portobello.

31. maj 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We're delighted you had such an easy experience collecting your item. Thank you for your kind words!

Bedømt til 1 ud af 5 stjerner

Avoid Tu clothing online at all costs

Avoid Tu clothing online at all costs. First order was apparently stuck in "quality check"...whatever that is. Never received and got refund. Then I ordered item again online and the same thing has happened again. I call and asked for complaints number and I was given a number for credit cards. Disgusting service... actually seems like a scam if it wasn't for the brand. AVOID AVOID AVOID!!!

3. juni 2026
Uopfordret anmeldelse
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We appreciate you sharing your experience with us. We are concerned to hear about the repeated issues with your orders and the difficulty you faced reaching the correct department. We are actively looking into these internal process breakdowns to prevent this from happening again.

Bedømt til 3 ud af 5 stjerner

Reurn at Argos unsuccessful

I ordered 2 cardigans for size and 1 was fine, good price etc but when I came To take the other one back, the man at Argos said : No, because you've had it delivered to home, you must take it back to a Sainsbury`s store. It says online that you can return at ANY ARGOS STORE even if you`ve had it delivered to home. That ruined my day as we don't have a local Sainbury's, I had to go to the White Rose Centre to take it back which was quick and fine just an extra journey for the day.

3. juni 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We appreciate you sharing your experience regarding the return process. We are truly sorry for the inconvenience caused by the conflicting information and the extra journey you had to make. We are reviewing our return policy communication to ensure clarity for all customers.

Bedømt til 5 ud af 5 stjerner

Hassle free

First time that I used it. Completely hassle free. Straight forward and delivered when said, even staff at Argos where helpful.

3. juni 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We are so glad to hear your first experience was hassle-free and straightforward! We appreciate your kind words about our staff.

Bedømt til 5 ud af 5 stjerner

Good buy!

Comfortable casual shoes and well priced.

3. juni 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We're so glad you found our casual shoes comfortable and well-priced! We appreciate your feedback.

Bedømt til 1 ud af 5 stjerner

Paid for next day delivery

Paid for next day delivery, never actually appeared. Waited for 5 days then finally got through to customer service and they immediately refunded me. They Had been sat in evri depot for 4 days. Funnily enough they were returned to.argos within 24 hours. But thank.you to.xuatomer services who sorted me a full refund without a single.quibble. unfortunately I wont buy again as I wont order from.Evri deliveries.for.obvious reasons.

3. juni 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We are truly sorry to hear about the significant delay with your delivery and the frustration this caused. We appreciate you bringing this to our attention and are glad our customer service team could assist with your refund. We are actively reviewing our delivery processes to prevent similar issues.

Bedømt til 5 ud af 5 stjerner

Great shopping experience

Fast delivery. good communication after placing the order, was provided with messages regarding delivery dates, also free delivery and collection from my local Argos store as the nearest Sainsburys store is 1 hour away, payment refunded quickly after order returned to the local Argos store 5 ☆ service

3. juni 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We are so pleased to hear you had such a positive experience with our delivery, communication, and return process. We truly appreciate your kind words and five-star rating!

Bedømt til 3 ud af 5 stjerner

Given several delervery times all no…

Given several delervery times all no show when delivery finally arrived it had been delivered to wrong address at 11pm at night.

3. juni 2026
Tu clothing by Sainsbury's-logo

Besvarelse fra Tu clothing by Sainsbury's

We appreciate you sharing your experience. We are concerned to hear about the delivery issues and the incorrect address. We are reviewing this internally to prevent future occurrences.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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