I have been waiting nearly a month for my order. I have reached out 3 different times with no response. So disappointed. I want a refund and to forget about this company.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am an old Vanera customer. Was really unhappy. But then, they reached out and told me that the management has changed and they want another chance. They had also recently started a subscriptio... Se mere
100% organic product and a complete natural process. But like all good things it takes time to see visible results. If you love your body and do not fear from commitment and want to get rid of consti... Se mere
I received the order in a timely manner — organic castor oil and a large wrap. However I was terribly disappointed to learn that their pads and wraps are made of some kind of synthetic fabrics — mos... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
2,3
Under middel
27 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product never arrived
I ordered May14, 25. I had not heard anything by May 31 but of course charges came through. I sent an email to customer support and they sent a generic apology (two days later) and the next day I got shipping notification with a tracking number. When I clicked on the tracking number it went to their website with vague movements. No estimated arrival date. Tracking number didn't come up as valid on other shipping sites. Called customer service on website and only got the answering machine. I have submitted a dispute with my credit card company. This seller is a fraud.
10. juni 2025
Uopfordret anmeldelse
Besvarelse fra Tryvanera
Hi Sue,
You did receive your package per the tracking and we refunded you in full as well for the trouble.
Thanks!
Not amused No order no communication
Not only have not received my order after a month but customer service assured me results within 48 hours. Heard nothing back.
They don’t answer the phone either
Want my money back but how when I cant reach anyone
12. maj 2025
Uopfordret anmeldelse
Follow up on Vanera BEWARE!
Follow up to my last review. They told me they'd give me a 30% refund and they processed it, however I have not received refund, nor are they responding to my emails regarding where my refund is. BEWARE IF THIS COMPANY!
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Tryvanera
Hi Valerie-
Your credit was processed 48 hours after it was discussed. Please check. Thanks!
Amazing experience
Ordered these packs for my mother because of her wrist pain and the oil worked really well to soothe the aches! Definitely recommend buying castor oil packs from Vanera.
28. marts 2025
Uopfordret anmeldelse
I love my packs from Vanera!!
Vanera is GENUINE! There wraps are ACTUALLY cotton not some synthetic material. Also there oils are REAL and are high quality. I bought packs from other stores off Facebook and they sent me some cheap Chinese products. I was so annoyed because I was having really bad digestive issues. But this brand is the real deal. They have very high quality Velcro straps that fit, and not to mention I’ve already seen great results from their liver pack!! Thank you
8. januar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.