I have been waiting nearly a month for my order. I have reached out 3 different times with no response. So disappointed. I want a refund and to forget about this company.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am an old Vanera customer. Was really unhappy. But then, they reached out and told me that the management has changed and they want another chance. They had also recently started a subscriptio... Se mere
100% organic product and a complete natural process. But like all good things it takes time to see visible results. If you love your body and do not fear from commitment and want to get rid of consti... Se mere
I received the order in a timely manner — organic castor oil and a large wrap. However I was terribly disappointed to learn that their pads and wraps are made of some kind of synthetic fabrics — mos... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No product delivery. No customer support.
I have been waiting nearly a month for my order. I have reached out 3 different times with no response. So disappointed. I want a refund and to forget about this company.
SCAM
SCAM! I ordered through TikTok received a confirmation # still no package or response

Besvarelse fra Tryvanera
SCAM!
I ordered on Christmas Day had a confirmation email with a tracking number and then heard nothing so I tried the tracking number on there website and it came up with invalid. I have sent plenty of emails and nothing completely nothing. Do not order here this is a scam.

Besvarelse fra Tryvanera
horrible experience
Bought a castor oil pack. Package never came, emailed multiple times over the course of months and responses were few and very far between. When I did get responses, they were odd and seemed AI generated. Received no help whatsoever about locating my package and asked for a return. Still have not received either my money back or package. It had been 8 months. Decided to write this review because this is not okay, bad service, bad experience. Not cool guys 👎🏼.

Besvarelse fra Tryvanera
NEVER BUY FROM HERE!!!!!
NEVER BUY FROM HERE!!!!!! i ordered two pairs of ugg shoes about two months ago never received them although they said i did when i didn’t! i have been scammed over £60! i have tried reaching out 5 times after. i being polite asking to a refund and have not been answered. Its a SCAM!!!

Besvarelse fra Tryvanera
I am an old Vanera customer
I am an old Vanera customer. Was really unhappy. But then, they reached out and told me that the management has changed and they want another chance.
They had also recently started a subscription program for oils. I gave it a shot and honestly, best thing I have done in a while for my issues.
On time delivery, high quality, improved packaging and excellent customer service.
Thanks Vanera!
Fast delivery, already see results
Fast delivery. Love the oil. Been using for 3 weeks and always see the results! I put the oil on subscription.
Organic & Natural remedy
100% organic product and a complete natural process. But like all good things it takes time to see visible results. If you love your body and do not fear from commitment and want to get rid of constipation and bloating definitely try this.
Ordered it for my wife
Ordered it for my wife, she had been struggling with bloating and cramps for a long time.
It was a new thing for her at first and we were very sceptical about it. But to our surprise, she started feeling better after only using it for a few days!
The hot cold pack was a much needed add on. I also asked around about castor oil's benefits, turns out its far better than cramp meds and pain killers if used right.
The liver pack helped her with bloating, indigestion, cramps and improved here overall mood too. Its a wonder how the human body works.
I have just subscribed to the oil and plan to order a few more wraps soon.
You replied that you refunded my order…
You replied that you refunded my order number 50034 ( tracking number 6052925715567). Please stop lieing you never refunded me!!! Do you even have proof of this lie?? That money is peanuts…. Honesty is everything
Very disappointed
I have been using Vanera caster oil and had this on subscription but I have tried to cancel this but their website does not want you to do that so the message everytime says try later!!
I have sent many emails but had no response. Be careful if you take on a subscription.

Besvarelse fra Tryvanera
Wraps and pads are made of hormone disrupting polyester
I received the order in a timely manner — organic castor oil and a large wrap.
However I was terribly disappointed to learn that their pads and wraps are made of some kind of synthetic fabrics — most likely polyester. Polyester is known for releasing hormone disrupting etc. compounds which will then penetrate the skin and enter the body along with the castor oil. On the website they only ever mention organic cotton, and they don't write anywhere that the pads and wraps aren't made of organic cotton. It's deceptive and dishonest, and makes on wonder if they're lying about the quality of their castor oil too.
STOP !!
STOP !!! DO NOT ORDER HERE !!! Never got the package I ordered and paid over 130 euros for. Been batteling via email since may, still no solution. They do not even provide an official invoice, is that even legal???

Besvarelse fra Tryvanera
I think I got scammed
I think I got scammed! I received an email stating my order shipped on July 3rd with tracking # JY25CAA0U016405069. It shows an update till July 11th where it says "in transit to next facility at Vancouver. But no change since. I emailed the company and they responded that they will work to resolve the issue but no update since.

Besvarelse fra Tryvanera
my order never arrived
my order never arrived. They refuse to make good on their customer service and I lost ALL my money. This company is a scam

Besvarelse fra Tryvanera
My payment disappeared
My payment disappeared, no confirmation email, no response to query email no phone number on website, no review link on website no chatbot, no way to reach, no response to email.!!!

Besvarelse fra Tryvanera
I ordered the castor oil with knee…
I ordered the castor oil with knee wraps and received a set of cheap cutlery in a broken box covered in sticky tape - don't understand how that happened. I've only just written to them so I'll have to wait and see

Besvarelse fra Tryvanera
A zero-star would be more acurate
A zero-star would be more acurate. Did two orders, only received one… I must have mailed ten times by now over a period of one month, they keep replying with a delivery report on which there is no signature or code from my behalf. 150 euros down the drain !!!
In the meantime I was also threatened because of this review. I kept every mail and chat ... my review is truthful.

Besvarelse fra Tryvanera
Great since it's first use how can't change address
Great I would like to change my address my current .please.Thank you
Placed order for 77.31 on 4/23 and it…
Placed order for 77.31 on 4/23 and it is 6/11 i still have not received and have had no communication from them except we are looking into it I am reporting fraud to my bank today

Besvarelse fra Tryvanera
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







