Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without an... Se mere
Virksomheden har svaret
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful f... Se mere
Virksomheden har svaret
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach... Se mere
Virksomheden har svaret
4,3
Fremragende
578 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wanted to Thank Jean for excellent…
I wanted to Thank Jean for excellent customer service and getting back to me about my order immediately contacted me to let me know that they’re preparing to ship it. Thank you for reaching out most companies don’t do that.!
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Angel,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Jean provided you with excellent customer service and kept you updated about your order. We always aim to keep our customers informed every step of the way, so it means a lot to know this was appreciated. We truly value your support and will be sure to share your kind words with Jean. If you need anything else, we’re always here to help.
The Rovina Support Team.
Excellent product
Excellent product. And the customer service with Anthony was fast and excellent too. Thank you very much
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Margarita,
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with the product and that Anthony was able to provide you with fast and excellent customer service. We truly appreciate your kind feedback and will make sure to pass your appreciation on to him. If you need anything in the future, we’re always here to help.
The Rovina Support Team.
Quick response from Nicole
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Mauricio,
Thank you so much for your 5-star review! We’re glad to hear you received a quick response from Nicole. We truly appreciate your feedback and will be sure to pass your kind words on to her. If you need any further assistance, we’re always here to help.
The Rovina Support Team.
Can’t find a way to opt out of my…
Can’t find a way to opt out of my subscription.
Didn’t realize that I had signed up for a continuous subscription.
This place is scetchy
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Julie,
We’re sorry to hear about your experience and understand your concern regarding the subscription.
To clarify, subscription terms are presented at the time of purchase, including details of recurring billing. However, we’ve reviewed your case and can confirm that your subscription has now been cancelled and the latest charge has been refunded.
We have also reached out to you via email with the full details of the resolution. Please check your inbox (and spam/junk folder just in case) for our message.
We appreciate your feedback and remain committed to ensuring all concerns are handled fairly and transparently. If you need any further assistance, we’re here to help.
The Rovina Support Team.
This is a great company with great…
This is a great company with great customer service. They dont ask they just do whatever to satisfy the customer. Kat helped me out today, I requested a refund after I believe the product was already sent out. She still went ahead and gave me a discounted refund. If you email them they respond promptly. The product I have a subscription for is Astaxanthin and its amazing for my overall health and my skin is getting so firm and glowy.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Lisa,
Thank you for taking the time to share your experience and for the 5-star review. We’re glad to hear Kat was able to assist you and provide a solution that worked for you.
We always aim to respond promptly and support our customers fairly, so it’s great to know this reflected in your interaction with us. We also appreciate your continued support of astaxanthin and are happy to hear you’re enjoying the benefits.
The Rovina Support Team.
Jodi fixed me up she was absolutely…
Jodi fixed me up she was absolutely amazing customer service. I appreciate how fast and precise she was with the help. I love this company's products a d their customer service.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Tracy,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Jodi provided such amazing customer service and was able to assist you quickly and precisely.
Your kind words truly mean a lot to us, and we’re so happy to know that you love both our products and the support you received from our team. We’ll be sure to pass along your appreciation to Jodi.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Nicole handled everything promptly
Nicole handled everything promptly
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Alejandro,
Thank you so much for your 5-star review! We're delighted to hear that Nicole was able to assist you promptly and provide the support you needed. We'll be sure to share your kind words with her. We truly appreciate your feedback and thank you for choosing Rovina!
The Rovina Support Team.
Don’t purchase from this company!
We were scammed into a subscription after making a one time purchase. We have sent numerous emails trying to get the subscription cancelled but we continue to be charged. We tried submitting a claim to our credit card company to stop the automatic payments and they even sent us a new card. But because of the digital footprint, Rovina continues to charge us. Now it seems their online site is closed.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Patty,
We're sorry to hear about your experience and understand how frustrating this situation must be.
We take concerns regarding subscriptions and billing very seriously and would like the opportunity to review your account and resolve this matter. Our team has been actively reviewing related inquiries and is committed to ensuring that any subscription concerns are properly addressed.
Please contact us directly at info@tryrovina.com with your name, email address, and any relevant order information so we can investigate further and assist you as quickly as possible.
We appreciate your feedback and hope to have the opportunity to make things right.
– Rovina Customer Support
My purchase was for what I thought was…
My purchase was for what I thought was a "One-Off" purchase, NOT an ongoing subscription. I have been billed for a second batch, which I have yet to receive in-spite notifying them not to send further and for them to remove the pending charge, which was ignored.
I have come to the conclusion that this is just a scam to steal, and, if you have to steal to sell a product well "god knows" what is in the actual product, after all it is a "RED" pill, and not to be trusted.
I believe the only way to keep them out of my account is to cancel and renew my credit card details and I would Advice anyone with same problem to do the same.
FURTHER TO THE ABOVE:
I am pleased to say that I have been refunded AU$67 as @ 9/6/26, and hope for no further mis-understandings.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Jennifer,
We’re sorry to hear about your experience and understand how frustrating this situation must have been. We want to assure you that we never lock customers into a subscription, and customers may cancel anytime either through our customer portal or by contacting our support team for assistance.
The subscription details are disclosed throughout the ordering process, including before checkout, during checkout, in the confirmation email, and inside the customer account portal.
After reviewing your case, we can confirm that your recent recurring order has already been canceled and refunded, and your subscription has also been fully canceled to ensure there will be no future recurring charges.
We’ve also already reached out to you directly through email to assist further and make sure your concerns are properly addressed.
Your feedback is important to us, and we appreciate the opportunity to resolve this matter.
The Rovina Support Team.
Donna was wonderful to work with and…
Donna was wonderful to work with and went out of her way to take care of my situation. I can't thank her enough for her kindness and her service.
Janet
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Janet,
Thank you so much for taking the time to share your feedback. We're delighted to hear that Donna provided such wonderful service and went above and beyond to assist you. Your kind words mean a great deal, and we will be sure to pass along your appreciation to her.
Thank you again for your support, and we're glad Donna was able to help make your experience a positive one.
The Rovina Support Team.
Miya is worth her weight in gold
Miya is worth her weight in gold. The Customer service I received with her was easily one of the best experiences I’ve ever had in that arena. To begin with, she answered the first email that I sent immediately. She also knew that I was not happy because I made that very clear. But she stayed pleasant, patient, and after multiple conversations with me, she completely solved my problems and resolved all my issues without me ever feeling that she wasn’t trying her best to make me happy. Thank you Rovina and thank you Miya.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Toni,
Thank you so much for your wonderful 5-star review!
We are truly grateful for your kind words and delighted to hear that Miya provided one of the best customer service experiences you've ever had. We understand that you initially had concerns, and we're glad Miya was able to assist you with patience, professionalism, and dedication until all of your issues were fully resolved.
Your feedback means a great deal to us, and we will be sure to share your compliments with Miya. Team members like her strive every day to provide exceptional support, and it's always rewarding to hear when their efforts make a positive difference.
Thank you for choosing Rovina and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future.
The Rovina Support Team.
The staff at Rovina were quite helpful…
The staff at Rovina were quite helpful in addressing my concerns, in particular, Rauda and Jodi went out their way to make my experience an ease. Thank you.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Daniel,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Rauda and Jodi were able to assist you and make your experience smooth and hassle-free.
We truly appreciate your kind words, it means a lot to our team and motivates us to continue providing excellent support to our customers.
We’ll be sure to pass along your appreciation to both Rauda and Jodi.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Thanks to Jean who helped me resolve…
Thanks to Jean who helped me resolve our issue! Much appreciated!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Sam,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Jean was able to help resolve your issue and provide the assistance you needed.
We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best customer service possible.
We’ll be sure to share your appreciation with Jean as well!
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Isaias helped me with my product that…
Isaias helped me with my product that was lost in transit. Very helpful and rapid responses via email. Will order again knowing they stand behind their product.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Micah,
Thank you so much for your kind feedback and 5-star review!
We’re really happy to hear that Isaias was able to assist you promptly and help resolve the issue with your order. It’s great to know you felt supported and well taken care of throughout the process.
We truly appreciate your trust in us, and we look forward to serving you again in the future!
The Rovina Support Team.
Had a problem and it was handled…
Had a problem and it was handled immediately. Would definitely suppose this manufacturer again.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Sally,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that your concern was handled immediately and that you had a positive experience with our team.
We truly appreciate your support and kind words. Feedback like yours means a lot to us and motivates our team to continue providing the best service possible.
Thank you again for your trust in Rovina , we look forward to serving you again in the future!
The Rovina Support Team
Your assistant Aira was super quick in…
Your assistant Aira was super quick in communicating with me in a very nice and friendly word depiction. Aira acted in a managerial manner, promptly resolving an unfortunate situation. Aira is credit to herself and to Rovina.
Thank you Aira.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Steve,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Aira was able to assist you quickly, professionally, and with such a friendly approach.
Your kind words about her communication, professionalism, and prompt resolution truly mean a lot. We’re proud to have team members like Aira who are dedicated to providing excellent customer support and ensuring our customers feel valued and heard.
We’ll be sure to share your wonderful feedback with her recognition like this is incredibly motivating for our team.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Customer service
Love the product but didn't want to have a subscription and their customer service was excellent. They stand by their product and, their customers. You can't ask for more.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Cher,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you love the product and that our customer service team was able to assist you with your subscription concern.
We truly appreciate your kind words about our commitment to both our products and our customers. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
I loved this product
I loved this product, I didn’t realize I signed up for a subscription to receive it, but Angelia was very understanding and helpful in getting this resolved. I didn’t realize Rovina was a dietary supplement until at first, but it definitely is! Curbed my appetite and added other benefits as well.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Bernice,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you loved the product and experienced positive benefits from it.
We also truly appreciate your understanding regarding the subscription concern, and we’re happy to hear that Angelia was able to assist you promptly and compassionately in resolving the issue.
Your feedback means a lot to our team and motivates us to continue providing both quality products and excellent customer support.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Pleasant and efficient
Well to begin, there was an issue with my order.. Not caused by Anyone in particular… However, Whats impressive is the way in which I was treated! Listen anyone dealing with any particular company at any time can run into an issue it happens.. but it’s how they deal with it on a customer service level that’s important.. my saving grace was Angelie! I don’t know why her parents added the i.e. on the end of Angel? I would’ve left it short and sweet… my issue was taken care of with knowledge and integrity… a combination that can be difficult to find these days. Well I found it. Thanks for the professional help. Cheers.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi William,
Thank you so much for taking the time to share such thoughtful feedback! We truly appreciate your understanding and perspective regarding the situation with your order.
You’re absolutely right — while issues can occasionally happen, what matters most is how they are handled, and we’re so happy to hear that Angelie was able to provide you with the care, professionalism, knowledge, and integrity you deserved throughout the process.
Your kind words mean a lot not only to Angelie, but to our entire team. Feedback like this motivates us to continue providing the best customer experience possible.
Thank you again for your support and for being a valued part of Rovina!
The Rovina Support Team
Very good in getting back to me when I…
Very good in getting back to me when I needed to make changes . Thank you for understanding in doing business with me.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Tryrovina
Hi Pollyanna,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you had a positive experience and that our team was able to assist you promptly with the changes you needed.
We truly appreciate your understanding and your trust in doing business with us. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.