Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... Se mere
Virksomheden har svaret
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without an... Se mere
Virksomheden har svaret
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful f... Se mere
Virksomheden har svaret
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach... Se mere
Virksomheden har svaret
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Unfortunately there aren't negative stars, or this would be negative 100. I have had to change this review, because the Rovina website is inaccessible, and the info support does not answer email. This is to try and cancel receiving any further product from them.
I have sent a 2nd email to their support, with supporting documentation ie: billing, order number, to cancel, but since they will not answer I tried to add my email here to avoid further charges but trustpilot won't allow it.
I still cannot cancel the subscription. Rovina will not answer the email I sent to them with the full information provided.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you
What kind of business is run this way ?

Besvarelse fra Tryrovina

Besvarelse fra Tryrovina
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach out to them!! Especially Angelie! She went above and beyond to help me! Definitely recommend this Rovina Astaxanthin!

Besvarelse fra Tryrovina
I unfortunately was not able to continue with the supplements because of a new medication I’m taking. I reached out to your email and did not get a response at first.
I then reached out through an email I had received earlier and got an immediate response from Jean. And she’s not AI!
She apologized that no one had reached out. Anymore it’s hard to actually reach a live person and get a personal response when you have an issue with a product.
But Jean was great! She cancelled the subscription for me right away and explained what she could do for me with a partial credit. And I’ll be giving the Rovina to a friend who is anxious to try it.
The credit is great but in all honesty, the customer service with her was just so nice and very appreciated.
Jean is an awesome representative for your brand. Please thank her again for me.

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Jean was very helpful and provided answers to my questions

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Rapid response to my email.
Very courteous and kind.

Besvarelse fra Tryrovina
When I need help with Rovina concerning questions, they are always willing to help. Very professional and polite company.

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I love Rovina it has helped me in every wellness I'm am trying to achieve I do appreciate this brand and what's its for customer for life m..xoxox

Besvarelse fra Tryrovina
This company provided excellent customer service. Its team answered my questions clearly and made the whole process easy. I would definitely recommend this business, as the staff was kind, professional, and easy to work with. I was offered a discount which helps these days. Thank you Angelie especially for the great experience following me through every step of the way. I ordered astaxanthin. This product, according to my researrch, is the authentic brand -- not fake.🩷

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Estella was very competent and efficient.
Thank you 💐

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I have only just started taking these capsules.

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Well explained, after I read info posted on media, I new exactly what I was going to buy and what was for. Also my order came in very fast. I'm almost half a month into Rovina and I feel much better, my energy, my body response and I sleep like a baby. Thank you so much. Highly recommend.

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I was rather surprised by the quick response to cancel my subscription until I was ready to order again . Not all businesses are that prompt . Some take you in circles and stress you out , even though you tell them your age and financial situation. They just couldn’t care . Thanks again Rovina ! Blessings to your business !

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Excellent customer service when the order was not correct. They corrected it quickly and professionally.

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Bham from your Customer Service was an EXCELLENT HELP to me, and I REALLY APPRECIATED his quick and thorough help, as well as his GREAT ATTITUDE!
DEFINITELY A KEEPER! Giving you a GREAT IMAGE with your customer base.
CONGRATS! On a GREAT HIRE!

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I wish there were a way in could leave a review of 50 negative stars for this dumpster fire of a immorally unethical excuse for an honest corporation! I ordered my product April 4th & still haven't received the package & all these ass clowns want to do is refund my shipping!!! So, if i were you, even considering buying from this dumpster fire of a company I'd suggest you try Double Wood supplements, got my package 4 days after i ordered it!
Run away from this company!!!

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Totally appreciated how Isaias cancelled my order efficiently and with kindness and consideration.

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So disappointed with this supplement.
The packaging from the Facebook page said 120 capsules and also stated 12 mg which is the recommended daily dose but the company sent an additional correspondence to take 4 capsules daily because it was only 3 mg per capsule. Why then did the package say 12 mg per capsule?
Secondly I was told by customer services that their supplement was manufactured in a lab in SC which is a lie because my package came from China and took forever for me to receive it.
Lastly l took all 3 packs and didn’t see any difference at all in how I feel. Rovina is very deceptive is all I can say. Don’t waste your money.
I have since switched to a more reliable brand made here in the US and third party tested.

Besvarelse fra Tryrovina
I started using Rovina Astaxanthin for about a month now and started feeling the positive results, feel better physically, see my skin shiner and improve my eye sight with less blurry vision. With my first order I clicked by error the monthly subscription. I immediately contacted Rovina and Angelie promptly responded and corrected my mistake by cancelling the subscription. They could not stop the second order but compensated with 20% refund. I am completely satisfied with the second order that will allow me not to run out of the supplement with the extra unexpected additional discount. Thank you Rovina, thank you Angelie!

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.