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True Toys Anmeldelser 

4.971
•
TrustScore 4 ud af 5

4,1

Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

As I've found is the usual with true toys (bargainmax) the value is always good price and delivery speed decent. But attention taken when packaging items is woeful. If you order anything needing a n... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

After a frustrating week waiting for the supplier to respond over missing parts, I received a call from from a really nice staff member this morning to confirm that my replacement parts had been post... Se mere

Bedømt til 5 ud af 5 stjerner

I am a previous customer or Bargain Max. True toys is truly amazing. My order was spot on. Was a little fiddly to order as some offers dont work at the same time so had to order 3 times to take advant... Se mere

Bedømt til 5 ud af 5 stjerner

With the heatwave making this whole week absolutely unbearable, we decided we want a specific inflatable swimming pool for the garden and we need it fast! Amazon didn't have it at all, eBay was coming... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out. We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything. Delivering the true value of play We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making. Let kids just be kids More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us. Our Values Everything we do comes back to four things that make us who we are: Trust Honest Prices and recommendations you can rely on. Real No gimmicks, just genuine choices for real families. Understanding We're parents, and big kids ourselves, so we get it. Energy Because play should always feel like fun

Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(4.971)

753 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Quick delivery and toys exactly as described

I placed an order for some toys on the Thursday morning and they arrived just over 24 hours later on the Friday, and that was without paying for express shipping. The website was easy to use and the toys were exactly as described and at a bargain price compared to other websites.

17. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Efficient

Fast, efficient delivery. Would have given 5 stars except for outer box packaging squashed in transit so toy box inside was damaged as well. As it’s a present would have looked better if box not damaged.
Maybe more protective packaging.
Other than that … great service thanks.

18. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Item never arrived.

Item never arrived even though I paid for next day delivery. 4 days later found out the item was being returned to BargainMax, leaving me without a birthday present for a party. I got a refund, but the company was totally unreliable.

14. april 2026
Uopfordret anmeldelse
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Besvarelse fra True Toys

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We sincerely apologise for the delay with your delivery, especially as the item was intended as a gift. This is certainly not the level of service we aim to provide.

While we’re glad a refund has been processed, we understand this doesn’t make up for the inconvenience caused. We will ensure this is raised internally and looked into further to help prevent this from happening again.

Many thanks,
Ella
BargainMax Customer Service Team

Bedømt til 1 ud af 5 stjerner

Pretty awful

Was offered a discount code, which didn’t work, after several emails and phone calls, I was told it couldn’t be used as my item was on promotion (this was not made clear to start with). I ordered the item (girls bike) and when it arrived, the box was severely battered and taped back together by the courier, and half the bolts were missing!

13. april 2026
Uopfordret anmeldelse
True Toys-logo

Besvarelse fra True Toys

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We’re especially sorry for the upset and confusion caused — this is certainly not the level of service we aim to provide.

Please reach out to our support team directly at support@bargainmax.co.uk with your order details so we can investigate this fully and put things right as quickly as possible.

We’re here to help and will do everything we can to resolve this for you.

Many thanks,
Ella
BargainMax Customer Service Team

Bedømt til 4 ud af 5 stjerner

The price was very good and delivery…

The price was very good and delivery was quick. I also enquired about a new customer code that didn’t appear as expected and the customer services response was very good and a refund was applied.
Unfortunately when the bike arrived it was the wrong size and it turned out that it was due to a mistake in their systems and they didn’t have the smaller size. This was very disappointing for my granddaughter as it meant we had to return the bike for refund and have then had to pay more to buy elsewhere but it’s one of those things that happen sometimes I suppose and the customer service staff member was very good in sorting everything out.

27. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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