I had some questions about a vape pen and customer service provided me with some solid answers and great information. Made my decision easy and made sure I was buying the right product for what I need... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After reading reviews about what I was looking for I went to their excellent website. Not knowing too much about the products they sell. Inexperienced rookie. Proceeded to be assisted via chat by Marv... Se mere
Marvilyn was awesome and my overall interaction with them and experience checking was great - they were not just helping in consulting about products to buy but helped me check out and apply the disc... Se mere
these guys are a joke, multiple front cover sites - if your item gets lost in the mail, guess what , its your fault and good luck getting your money back - Proceed with caution. There recomendation, b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tronian: Innovators in Premium Vaping Technology, Dedicated to Delivering High-Quality, Reliable, and User-Friendly Vaporizers. Elevate Your Experience with Tronian's Cutting-Edge Designs and Superior Performance.
Kontaktoplysninger
USA
- tronian.com
3,8
God
50 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hi it is now wed.25/2,have not received…
Hi it is now wed.25/2,have not received my order, tracking only up to 4/2 & no more.AUS.POST REPLY, SENDER needs to track parcel from your end .regards peter. P.s. 😟
27. januar 2026
Never received a tracking number or…
Never received a tracking number or shipment confirmation email.
26. december 2025
Over one hour trying to check out and no answers
Over one hour trying to check out. Costumer service goes out of the way not to answer questions. Coupon promised for signing up is never sent and costumer service wont answer inquiries about that either.
27. december 2025
Uopfordret anmeldelse
notsogood
u took a very simple process an made it way to difficult, settings don't even work.not for me
26. november 2025
Useless
I boght TWO gammatrons from you BOTH broke You refused to fix or replace one You told me to send a video etc You should stand stand behind your product without all the BS
25. november 2025
Great product
Great product, love all the adjustments you can make and the puff counter! Also wonderful customer service and quick delivery!
25. november 2025
Its amazing.
Its amazing.
I love this thing, it works great, it stays clean after each use, and it offers you lots of temperature control.
A must buy vaporizer for sure, it's the best one I've had so far.
23. oktober 2025
Super slow shipping...about a month
Super slow shipping...about a month! Omegatron produces extremely harsh vapor! I was ready to.go to the emergency room. So the product is useless for me and sits on my table.
Its a reminder of me to not be suckered in by hype for something less than useless.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Tronian
Hello SR,
We’re sorry to hear about your experience. For harsh vapor or any other issues, our support team is always happy to provide troubleshooting tips and guidance to help you get the best performance from your device.
We did reach out to you directly to offer assistance and troubleshoot the vapor issue, but we didn’t hear back. If you’re still experiencing problems, please feel free to reply to our message or contact us anytime — we’re here to help and want to make sure you get the best possible experience with your device.
Best regards,
Tronian Team
Email communication was amazing
Email communication was amazing. I was notified about my purchase evey step of the way. My item came as expected and everyone has been raving about my new vaporizer. I wish they would make a travel case for it.
25. oktober 2025
Shipping notification was lacking
Shipping notification was lacking.
It's a large form with little information. It could probably be displayed more simply. Some of the field headings were white text on a light grey background making them unreadable.
Also, wish they took Apply pay. Would have made checkout easier for me.
Overall though, I am happy with the product and would recommend it.
20. oktober 2025
Great Experience!
Item as described with fast delivery. Highly recommended company and products. Thank You!
26. oktober 2025
Marvi Fixed iT
Got the Gammitron and it was being a bit tempermental. Marvi walked be through adjusting it, so it works great now.
1. juli 2025
Uopfordret anmeldelse
Lisa was a great help when I needed…
Lisa was a great help when I needed help finding an order and corrected mistakes that I made. The response was and help was prompt and appreciated.
9. april 2025
Uopfordret anmeldelse
Every time I chat
Every time I chat, I get great rep, like LISA. I always get me questions answered promptly and if they are not ssure of the answer, they place you on a brief hold to acquire the proper answers!
29. marts 2025
Uopfordret anmeldelse
these guys are a joke
these guys are a joke, multiple front cover sites - if your item gets lost in the mail, guess what , its your fault and good luck getting your money back - Proceed with caution. There recomendation, buy another and then just return the original if it ever shows up......
6. marts 2025
Uopfordret anmeldelse
Besvarelse fra Tronian
Hi dear Seth,
Thank you for your feedback. We sincerely apologize for the delay and any frustration this has caused. after checking with our customer service, they confirmed We’ve contacted the courier to locate your package a few days ago, and we kindly ask for a few days while they investigate. If they are able to recover it, your parcel will be delivered to you, and we’ll keep you updated on the progress of your request under case #169804.
If the courier confirms that the package is lost, we’ll be happy to offer either a replacement or a full refund—whichever you prefer.
We truly appreciate your patience and will keep you informed as soon as we have an update.
LISA is a beast!
LISA is a beast!
I have an overabundance of questions often and find it hard to locate a true rep. for a company. Lisa had all of the info i asked and also verified to ensure. she spent more than an applicable amount of time. If the product is half as amazing as her and the team here, I will probably own the entire line. THANKS again, this is how customer service should be!!
6. marts 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.