Triumphmotorcycles Anmeldelser 

I WAS INVOLVED IN A ACCIDENT. WHEN A CAR CROSSED MY PATH, IF IT HAD NOT BEEN FOR THE BRAKING SYSTEM ON THE BOBBER [ ABS AND TRACTION CONTROL ]
I WOULD NOT BE HERE .FANTASTIC BIKE 2023 MODEL. STOPPED STRAIGHT AND NO SKIDDING..

would not use triumph Chesterfield ever again.bought 21 plate t100 took it back twice with gearbox fault never even looked the2nd time saying nothing wrong .
then bike just stopped so back it went told it was water in petrol I checked the petrol myself (still had some at home) bike came back bill says they only looked at it did nothing(another £84) took it out and it stopped 4 times

I find the triumph spares support side very poor. As a motorcycle mechanic I service and repair mainly home goldwings in my Workshop. But was asked to service and repair a triumph sprint st that had oil leaks on both fork legs. So I went to triumph to order parts which took 2 weeks to get. ?? Removed forks from bike it’s s 2005 model by the way. Checked parts. Wrong ones. Had several conversations with triumph and was finally told that if I need the stanchion guide bushes I would have to buy the fork stanchion as it comes with it on them. Not available from there spares department. I find this very disappointing especially if I want to service the front forks on a Honda goldwing I simply order all parts and I mean any and all parts are available for internals but not for a triumph no not even the tube bush are the correct bush got the forks. We Had to buy a second hand set of forks for the bike. I told my customer to get rid of it and buy a Japanese bike no problem with spares

Excellent customer service by David. Purchased a new bike with several extras all fitted and delivered on time.
Great. Would definitely use them again. Thank you so much David.

Terrible service. I ordered clothes in the sale which were returned to triumph after ONE failed delivery attempt. After contact they said they would resend the order. I heard nothing for a week so I chased them up and they had booked the clothes in as stock and said all they could do was refund me. As there are no more t shirts in the sale I’m left with no t shirts. No compensation other than a pointless 10% off voucher. AVOID

Everyone is good when things go well. I think the measure of a company is how they deal with a problem. I tried to order a back protector off the Triumph website in time for delivery of my new bike, but their website was broken and I could not place the order. I informed Triumph and they said they would get back to me when they had fixed it. They got back to me but said they had been unable to fix their website in time and they offered to send me the back protector free of charge. Now that is great customer service.

Spoke with Richard Harrison in the Technical Team at the Hinckley Head Office who sent me a Certificate of Conformity for my Triumph Bonneville. This enabled me to get compliance for the Ultra Low Emission Zone in London saving me £12.50 per day.
Richard was extremely helpful and posted the certificate to me free of charge.

I recently brought new motorcycle jacket and leggings from bulldog triumph in Wokingham. Jason greeted me with the offer of a cup of coffee when I came and remembered me from my previous visit. He sent Alex one of the salesmen over to help me choose the items. He let me know that they had offers on last year's gear. And I paid a lot less than I was expecting. The service at bulldog triumph is always excellent and I will definitely buy my next motorcycle from them. It is a pleasure to do business with them. Steve jordan

atrocious service.

bike policy was £350 for a multi bike policy went to change one of the bikes on the policy and they wanted an additional £260!!!!!!!

outrageous.

will never use them again.

worst bike experience of my life brand new speed twin ,, 5 battery's replaced forks, oil leak , discs awful machine .. they offered me extra two years warranty im going to the ombudsman for this terrible experiance they ignore me now.. 50 emails ltr still not a working bike ..12k out of pocket .. do not buy one these terrible poorly made machines

I only have experience of Youles Manchester so this is about them. The staff are very friendly. The premises is great. The bikes look fantastic. The service dept. is dire. On their own admission they spent 6 hours trying to find a fault on my bike and failed. I took it to someone else who diagnosed it in 20 minutes. Youles had done the annual service on it since I bought it but in fixing it things were found that, shall we say, left a lot to be desired and raised eyebrows. Let's just say I have lost all confidence in them and will not be using them again.

Four months out of Warranty and 6th gear has failed on my Speed Twin,at 11,400 miles. Triumph not interested, as I had changed the oil and filter myself,using recommended Castrol oil and genuine Triumph oil filters at 3,500 and 10,100 miles.....plus 4 months out of Warranty. Dreadful that a £11,000 motorcycle requires a very expensive (Quoted 3 days labour @ £96 per hour by Triumph dealer) after such low mileage and regular oil changes etc. First and last Triumph for me. Junk!

Outrageous motorcycle service and customer treatment at Triumph London Vauxhall.
Brought in my Street Triple 765 RS for a 12000 mile service, they have been doing the work for more than a week and damaged the bike - it is now running 5k+ RPM in idle and fluctuating.
The worst thing is that they keep saying “they did not make it worse” - they clearly did, in fact I never noticed any issues with engine and now it is just unsafe to ride.

I feel pretty sad that I am writing this review. I am a genuine Fanboy when it comes to Triumph. I love that a British brand is out there, kicking ass and taking names against some much more prominent brands.
However, after a recent experience when my local dealer told me my head gasket was most likely blown on a 2018 Speed Triple with only 2100 miles, only to find out that it was a water pump, it leads me to question the entire credibility of the brand.
From the first time I spoke to the Dealer, I was pretty clear that I knew the bike was out of warranty and that I was asking a big favour for out-of-warranty support. But to find out that I could have laid out a massive chunk of cash when the problem was much simpler is galling.
It just feels like another example of a once great brand that has stopped to the base level of profit and revenue of customer care.
Why am I writing this review of Triumph you might ask? They appoint the dealers who in turn represent the Triumph brand and manage the customer experience.
Time to switch brands...

Do not use Triumph motorcycle insurance. Absolute disgrace of being charged £51.80 to amend my policy
Under the so called mid term amendment even though the policy was due to start the next day. Wanted to cancel under the 14 day cancellation period but was told it would cost £65 to cancel. How can this Insurance company justify there charges. Will never ever use this company again. Stay well clear. Should have gone back to Bemoto

Worst customer service from Triumph, Lings - Dunmow, Essex. Booked in a running light issue 3 weeks ago. Used their check in service to confirm appointment and an MOT, that didn’t work so I called them in advance advising of my pending appointment explaining again my light issue. On arrival day they had no idea what my bike was in for, no knowledge of the MOT I booked. They had my bike for 4 hours, before I had to call them to see how they were getting on only to find out they hadn’t fixed it and asked me if I wanted it done?? Clueless manager and staff who just said they were busy when I asked why it took 4 hours for me to find out if I wanted it fixed or not? 3 weeks wait for this appt, and a day off work, I stupidly thought when you booked a bike in explaining what needing fixing that’s what they would do but apparently not, they just call you sir and ask you if you want their cheap coffee. I would not recommend these incompetent so called Triumph specialists and will not be returning or recommending them to my biking fraternity. Poor manager, poor excuse, poor service. They didn’t even give me the right keys back for my bike when I collected it. Lings Dunmow are as much use as an ashtray on a motorbike. Absolute clueless Morons.

A dir poco ….. vergognosi ! Acquisto una boneville T100 nuova gold line accessoriata e nuova , riscontro un difetto di verniciatura sul serbatoio sotto il trasparente , accertato immediatamente la concessionaria di e’ subito adoperata ma …… dalla casa madre nessuna notizia da oltre 2 mesi e mezzo ????!!!!!!!! MA NON SI VERGOGNANO ??? Diei indecenti , attendo riscontro entro fine estate altrimenti adirò legalmente

Triumph design mean well but don't do well.
Reference to keyless ignition.
What a faff! Go to ride bike, turn on fob power to enable bike to start, use key to unlock steering, put fob in pocket. Go to ride bike to filling station. Stop bike, take out fob to unlock filler cap, disarm fob to leave bike to pay for fuel after locking steering.
Go back to bike, arm fob and same time unlock steering.
Put fob back in pocket again. See a pattern here? Like why have keyless?
What a faff.

I ordered two shirts from the online sale yesterday morning at 11.26 a m ,free postage and they arrived this morning at 9.00a.m! Brilliant service.Thank you

Bought a brand new street triple RS in June and took it home on July 21st 2021 from Triumph Como.

Since August 10 the bike started randomly displaying an immobiliser fault, leaving me on foot. Everyone was on vacation and there was no emergency number.

I bring the bike to the dealer on Aug 23, and on Aug 24 they claim to have fixed the issue. On Aug 29 the bike has the same issue again.

It's been a week and the dealer now still doesn't know when they'll receive the part the bike needs to be fixed.
How am I supposed to go to work?