Trendcarpet Anmeldelser 

353
•
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Auswahl des Teppichmuster und Druck ist auf Trendcarpet.de sehr verlockend und stylisch, aber wenn die Artikel ankommen sollte man besser damit zufrieden sein, denn Reklamation und Retoure- Verfahr... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

The website states fast delivery but it is misleading. Whilst it may be dispatched within a few days, it takes absolutely forever to arrive- expect for a month for delivery. The website does not tell... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered a rug which took weeks to arrive, I contacted customer service who were very helpful. However once the rug arrived it was not as described must of been 4mm thin, really disappointed arranged... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered my bobble wool rug in the largest size and then later reviewed the company like many others ! I was so scared after seeing the poor reviews. However my experience couldn't have been better.... Se mere

Virksomhedsoplysninger

  1. Events og underholdning

Oplysningerne kommer fra forskellige eksterne kilder

UK’s Largest Beautiful Rugs and Carpets selection is here. Buy Carpets and Rugs Online. We have a plethora of rug styles that match your home decor. Get same day delivery on placing the order before 3pm UK time. We also offer a 14 day return policy for co


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

353 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(353)

80 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Good quality item

Very pleased with this product which has a nice quality feel to it. The only reason that I have not given 5 stars was to do with the delivery which did seem to take longer than anticipated, but was worth waiting for.

16. august 2025
Bedømt til 1 ud af 5 stjerner

Awful service

Awful service. I didn’t even receive my carpet!!
Gave up trying after 2 months of constantly emailing. Had to go via PayPal to get my money back. Avoid like the plague

10. august 2025
Trendcarpet-logo

Besvarelse fra Trendcarpet

Hello Kimberly,

Thank you for your review.

We are so sorry your carpet never arrived and for the trouble resolving this. A refund was issued on our behalf due to the transport company not being able to deliver your purchased rug.

We appreciate your feedback and will investigate further what went wrong with your order.

We wish you a wonderful weekend ahead
Your Trendcarpet Team

Bedømt til 1 ud af 5 stjerner

Very poor quality

Took a long while to arrive. Very thin and poor quality.
Looking at replacing as still has creases in and is starting to show pulls after only being down for 2 months.
Wouldn't purchase from this company again. Feel like i've literally thrown money in the bin.

11. august 2025
Trendcarpet-logo

Besvarelse fra Trendcarpet

Hello Helen,

Thank you for your review.

We appreciate you taking the time to share your experience. We're sorry to hear the item's quality and delivery time did not meet your expectations, and that it's showing wear. We'll review your feedback to improve our products and services.

We wish you a wonderful weekend ahead
Your Trendcarpet Team

Bedømt til 1 ud af 5 stjerner

Did not meet the delivery date or quality

Did not meet the delivery date. Had to chase the order. Rug was poor quality. And took over 3 weeks for a refund. Would not recommend

5. august 2025
Trendcarpet-logo

Besvarelse fra Trendcarpet

Hello Rochelle,

Thank you for your review.

We regret that the delivery and rug quality were not satisfactory, and the refund process took longer than expected. We appreciate your feedback and will review our processes.

We wish you a wonderful weekend ahead
Your Trendcarpet Team

Bedømt til 5 ud af 5 stjerner

customer support has been very helpful

customer support has been very helpful, answering all my questions, also sort ing my refund out , which i might add was my banks fault , The help i got from customer support they where patient very supportive and kind . i would not hesitate to use them again they have been fantastic 😳

22. juli 2025
Bedømt til 1 ud af 5 stjerner

Very poor quality

Bought a wilton asti rug. Finally arrived after 2 weeks. It looks great but is so thin it is like standing on a ground sheet. My hoover cuts out on it as it is so thin.
Been down now for 4 weeks and evwn though there is limited footfall in the area places are starting to wear and show patches of white.
Going to have to replace as it looks awful.
Definitely will never buy from Trend carpets again. Absolutely rubbish quality, don't be fooled by how attractive their rugs look.

30. august 2025
Uopfordret anmeldelse
Trendcarpet-logo

Besvarelse fra Trendcarpet

Hello Helen,

Thank you for your review.

We're sorry the rug's quality and thinness haven't met your expectations, especially with the wear and vacuum issues. We appreciate your feedback and will use it to improve our products.

We wish you a wonderful weekend ahead
Your Trendcarpet Team

Bedømt til 5 ud af 5 stjerner

Amazing service and quality

Amazing service and quality, exactly how it was described on the website. Our carpet is brilliant quality, natural colour and material and the delivery time was reasonable provided it was arriving from Sweden. Communication about delivery was straightforward and I knew each day where my carpet was. A very happy customer. 100% recommend.

6. juli 2025
Bedømt til 1 ud af 5 stjerner

Product nothing like website, slow delivery, terrible quality.

Website doesn’t make it clear anywhere that it ships from Scandinavia. Really really slow delivery and when it arrived it was shoved in half and taped together with minimal wrapping. The rig is nothing like the photos, garish colours, shiny and feels cheap. The cost to return is prohibitive. Really misleading company and rubbish product. Total waste of money.

2. juli 2025
Trendcarpet-logo

Besvarelse fra Trendcarpet

Hello Kate,

Thank you for your review.

We appreciate your feedback and are sorry to hear about your experience. We'll review our website for clarity regarding shipping origins and delivery times. We're also looking into the packaging and product appearance issues you described. Thank you for bringing this to our attention.

We wish you a wonderful day ahead
Your Trendcarpet Team

Bedømt til 1 ud af 5 stjerner

Misleading advert

Misleading advert, reality of the advertised carpet is completely distorted,”. The real quality of the carpet is reality from the add is very low and nothing like the pictures. Still waiting for my refund as I sent the carpet back a long time ago.

12. juni 2025
Trendcarpet-logo

Besvarelse fra Trendcarpet

Hello Ana,

Thank you for your review.

We regret that the carpet's quality and appearance did not meet your expectations, and we appreciate you bringing this to our attention. We are sorry for the delay in processing your refund and can confirm that it was now refunded.

We wish you a wonderful day ahead
Your Trendcarpet Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere