First - The tire service and rotation side of the business was as advertised. However, the billing after your subscription (auto month-to-month) was deceptive and when I tried to cancel I got cricket... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service is super convenient, but lately I have had some bad service My tire techs came out and plugged my tires twice in the shoulder of the tire instead of replacing and I ended up having to r... Se mere
Virksomheden har svaret
I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my... Se mere
Virksomheden har svaret
Awesome experience from start to finish! Totally seamless process, worry and stress free. I wasn’t even at home the tech took care of everything, respected my property and my neighbors. Completed the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Treads is an AI-powered car management subscription designed to make car ownership more enjoyable by eliminating the hassle of car maintenance while making the roads safer for everyone. Treads has you covered for tires, alignments, oil changes, wiper blades, and even auto insurance.
Kontaktoplysninger
2,3
Under middel
319 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
When trying to schedule the app kept…
When trying to schedule the app kept giving me a error message wouldnt let me schedule a rotation appointment. Then when i finally scheduled the truck that came out over torqued the lug nuts so i had to go to discount tire and replace them. 67.00 out of pocket. I would not recommend treads to any one. Had a flat arround christmas could not get any one to come and fix again had to go to discount tire. They take my money every month but hard to help me when i need them
18. juli 2023
Besvarelse fra Treads
Hi Dennis, sorry to hear that you experienced a scheduling issue with the app, but it looks like we were able to help get your service scheduled and completed.
We deeply regret to hear of the over-torqued lug nuts on your vehicle during the rotation appointment. If you ever experience something like this in the future please contact us to let us know so we have the opportunity to fix any issues.
We appreciate your feedback as it helps us identify areas for improvement. We will take your comments seriously and use them as valuable insights to enhance our service and customer support. Our team will be reviewing the entire process to identify and rectify any shortcomings.
Quick responses
11. juli 2023
I would have given 5stars but the…
I would have given 5stars but the beginning of the process was not good and had to reach out a few times before I could get started
10. juli 2023
Don’t do it
They give you all of these options for tires then once you subscribe turn around and tell you that they have about 4 of the 10 brands available as an option. It’s very deceptive marketing to advertise these options so that one subscribes to then turn around and limit the options available and offer me a more expensive plan in order to have the options that were advertised under the subscription terms I chose.
11. juli 2023
Besvarelse fra Treads
Hi Douglas, we are sorry to hear that you were not able to get the first tire brand of your choice. Tire inventory and availability can fluctuate and unfortunately, we can't always guarantee a specific brand and model of a tire will be available. We do utilize real-time inventory availability when using the Treads app to offer you the widest selection of choices possible. Although you did not subscribe to Treads, hopefully, we will be able to serve you as a customer in the future.
My wires were showing and my other…
My wires were showing and my other tires were horrible. The soonest was 5 days later. I sent a message and was able to come within 36 hours. They were very quick and my car drives amazing now.
30. juni 2023
Came to my home and it was done fast!
Came to my home and it was done fast!! I’m recommending this place to everyone. Thank you so much. You guys are awesome!
23. juni 2023
Uopfordret anmeldelse
Easy and Fast!
Super easy, quick responses and quick turn around. I would highly recommend this service/app to everyone!!
15. juni 2023
You take the service to us
31. maj 2023
This App is Beyond Amazing
This app is beyond amazing. The customer service is prompt and always ready to put the customers needs first. I'd strongly recommend this to everyone. I've had a great experience with this company.
10. juni 2023
New service
Treads made my life so much easier they got my new tires installed fast and easy they came to my house when they where scheduled got it done while i was at work. My wife said that they guy got it done as soon as he got their with the new set of tires he was helpful explaining to her what was going to get done. Overall we where happy with the service thanks treads for this wonderful company.
17. maj 2023
Uopfordret anmeldelse
Great service
6. juni 2023
Definitely worth the money
The customer service experience is amazing, I have nothing bad to say. The signup process is easy. I definitely recommend treads to all my friends and family any chance. I love how I do not have to wait hours at a tire shop with my daughter just to get 4 tires. The company that comes to my house are very professional and friendly and handle my vehicle with care. Thank you treads
7. juni 2023
Uopfordret anmeldelse
The work was fast and simple.
7. juni 2023
Uopfordret anmeldelse
Great customer service
Great customer service! I love the fact that we recieved quality tires & that we were able to make an appointment for them to come to us for install rather than sitting at a tire shop for hours. When it was time for tire rotation, it was just as easy. Fast, convenient and they come to you! Friendly reminders to check air pressure and if we ever have questions , customer service responds quickly! We’ve had our tires since August 10, 2022. Haven’t had any issues with them whatsoever!
10. august 2022
Uopfordret anmeldelse
We had an amazing service!! Thank you Treads!!
We had an amazing service. Thank you for adding oil changes to your service offerings. It was the best oil change we’ve ever receive.
24. maj 2023
Everything was great!
Installer was great! Very nice guy, called before coming, arrive on time and did a great job!! Tires are working great, no issues. Glad I signed up!
24. maj 2023
My technician
15. maj 2023
Before it was easier to get my tires…
Before it was easier to get my tires fixed and changed out. Now you guys ask all these questions.
If the tire is damage you will see
9. maj 2023
Besvarelse fra Treads
Hi Aureliano,
Thank you for sharing your feedback.
Our primary goal is to ensure your safety and satisfaction. The recent improvement in our process, which includes asking specific questions and requiring pictures of your tires, is designed to serve this purpose. By getting a clearer picture of the condition of your tires beforehand, we can more accurately determine if a repair is possible or if a replacement is necessary.
This not only saves you time by avoiding unnecessary service appointments but also ensures we can provide the best service possible by having the right solution ready - be it a repair or a new tire.
We sincerely apologize if this new process has caused any inconvenience, and we value your feedback as we continue to refine our services. Your safety and satisfaction remain our top priority.
Thank you for your understanding and continued support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.