Trawell 24/7 Limited  Anmeldelser 

34
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Outstanding service from start to finish. Trawell 247 handled my booking perfectly. Quick responses, great price, and so much patience with all my questions. I will definitely be booking with them... Se mere

Bedømt til 1 ud af 5 stjerner

If I could score 0, I would. So I got a call today to be harassed asking why I gave a bad review, the agitated agent would not let me speak so I let him ramble on, to which I I asked if had finishe... Se mere

Bedømt til 4 ud af 5 stjerner

Michael Fox managed to get us a deal in a short space of time at a reasonable price. Michael was very keen to get the request right that resulted in many many telephone calls. Besides that Michael w... Se mere

Bedømt til 5 ud af 5 stjerner

Good customer service but charging People for ticket insurance is unlawful. I was told that it is policy and was forced to pay for the insurance that I don't need. I need to be reimbursed on that af... Se mere

Virksomhedsoplysninger

  1. Flybilletbureau
  2. Rejseselskab

Skrevet af virksomheden

Trawell 24/7 is a UK-based travel company dedicated to making international travel simple, affordable, and stress-free. We specialise in flight bookings, holiday packages, hotel reservations, and tailor-made travel solutions for individuals, families, and business travellers. Whether you are planning a holiday, visiting family overseas, or travelling for business, our team works to find the best routes, fares, and travel options to suit your needs and budget. Our focus is on personalised service. Instead of automated booking experiences alone, we provide real human support before, during, and after your trip. Customers rely on us for expert guidance, flexible travel solutions, and quick assistance when plans change. We work closely with trusted travel partners and suppliers to provide competitive fares and reliable services across Europe, Africa, Asia, the Middle East, and North America. From last-minute flights to carefully planned holiday packages, our goal is to deliver value, convenience, and peace of mind. At Trawell 24/7, we believe travel should be accessible and enjoyable, not complicated. Our growing customer base and repeat travellers reflect our commitment to transparency, customer satisfaction, and dependable service. Your journey matters to us, and we are here to help you travel with confidence.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

34 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(34)

4 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Do not ever go there

Do not ever go there. Scamming surrounded their spirit. Detrimental experience with them in booking flights.

10. juli 2025
Uopfordret anmeldelse
Trawell 24/7 Limited -logo

Besvarelse fra Trawell 24/7 Limited

Hello Olayinka,

Thank you for your feedback.

For clarity and transparency, we would like to outline the facts:

• A confirmed flight ticket was successfully issued and delivered to you.
• Before proceeding, you were clearly informed by email that the ticket was non-refundable and that only refundable taxes would be returned if cancelled.
• You confirmed by email that you understood and agreed to the refundable tax amount and asked us to proceed.
• After ticket issuance, you later requested a full refund, which was not permitted under airline fare rules.
• All refundable taxes, exactly as agreed, were processed and returned to the original payment method.

There was no misrepresentation, service failure, or unresolved issue. A completed service delivered in accordance with agreed terms cannot reasonably be described as a “scam.”

We requested booking details via Trustpilot to review this further, however no information has been provided to support the claims made.

We remain available to assist through official channels should you wish to discuss this professionally.

Bedømt til 1 ud af 5 stjerner

If I could score 0

If I could score 0, I would.
So I got a call today to be harassed asking why I gave a bad review, the agitated agent would not let me speak so I let him ramble on, to which I I asked if had finished, I began speaking when he just kept talking over me.
So I’ll say it again, you never passed my details to BA, you said the flight was cancelled and yes you gave me a full refund but you hadn’t passed my payment on to BA, all they had was my name. Now leave me alone!

10. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I discussed this from 12 p.m

I discussed this from 12 p.m. to 3 p.m. The flight, which wasn't confirmed, increased in price by £250 just before payment. It also had a 22-hour layover.
I've been sent the confirmed flight with times and that was not what was agreed to.

Very disappointed wasting all this time for nothing.

3. februar 2025
Uopfordret anmeldelse
Trawell 24/7 Limited -logo

Besvarelse fra Trawell 24/7 Limited

Hi
Please can you forward any emails you have received from us at sales@trawell247.co.uk
We have checked from our side no email or confirmation has been sent to the email address you mentioned.

Thank you




On 28 FEB 2025

Dear D G

As we have still not received any further information or response following your review, we must conclude that this does not reflect a genuine experience. It appears to be an intentional review aimed at damaging our reputation, possibly in exchange for an incentive from competitors.

We take all feedback seriously and are committed to addressing genuine concerns. If you have a legitimate issue, we encourage you to reach out to us directly so we can assist you.

Best regards,
Sales Team

Bedømt til 4 ud af 5 stjerner

I was struggling to get a ticket to fly…

I was struggling to get a ticket to fly to Angola in a moderate price, I know it’s a high season but the consultant managed to get me a low fare to travel to Angola and I’m very happy, and I recommend anyone to contact them in case of emergency, Michael Fox consultant done a good job to help me

29. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Sarah Ali she was very kind

Sarah Ali she was very kind, patient, flexible, prompt, and helpful regarding searches, negotiable, put on hold the travel dates, and much more I had good and amazing experience dealt with her, thank you very much for your help and may God prosper and bless her above.

12. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An amazing experience

Sarah Aly was amazing, she was with me every step of the way and always found a way to get the most affordable option and keep the reminder tab on. Glad to have booked with the agency

31. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recommend their services

I was assisted by Adam. He was very friendly, gave me quick and helpful responses , all my questions and concerns were addressed. Had to change flight plan a couple of times, he remained patient and extremely helpful throughout.

31. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very good customer service

Very good customer service. Michael will move Heaven and Earth to find you a solution. Very polite and helpful! I give all stars for customers service. I will come back to describe travel experience and after sales service. So far, very satisfied!

28. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First of all Michael is very friendly…

First of all Michael is very friendly and patient. He was also very helpful in assisting to find a ticket for me … I changed the dates a few times but he never gave up and always came back with a perfect solution. Impressive customer service. I won’t forget him when planning my next trip

14. marts 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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