Excellent service from start to finish. We were warmly welcomed at the airport and guided to our driver, which made the experience feel very premium. The driver was on time, professional, and the ride... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The taxi pick up was excellent from start to finish. The communication throughout was brilliant and the driver kept in touch regularly on the day. All in all a great experience.
Angel foi um excelente motorista de transfer. Muito pontual, atencioso e profissional durante todo o trajeto. O veículo estava limpo e confortável, e ele demonstrou grande cuidado e cordialidade.... Se mere
Virksomheden har svaret
Driver arrived 10 mins early which avoided any concerns about the car not turning up. He took all the cases and placed them carefully in the boot. His driving was excellent. He ensured that he park... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Book Your Airport Transfer & Car Hire Around The World TravelThru provides airport transfer and car hire services by carefully screened drivers in over 150+ countries in the world.
Kontaktoplysninger
Vietnam
- travelthru.com
4,4
Fremragende
814 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The taxi pick up was excellent
The taxi pick up was excellent from start to finish. The communication throughout was brilliant and the driver kept in touch regularly on the day. All in all a great experience.
20. april 2026
Uopfordret anmeldelse
Driver was waiting for us and it was…
Driver was waiting for us and it was easy to find the board with my name on it
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Sally Vincent ( Murray),
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that the driver was waiting for you upon arrival and that it was easy to find the sign with your name, making the pickup smooth and stress-free.
Your kind comments are truly appreciated, and we look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Travel thru provided a great service
Travel thru provided a great service. Aline was very kind
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Paul,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you received great service and that Aline was kind and helpful throughout your journey.
Your kind words will certainly be shared with her. We truly appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Excellent service from start to finish
Excellent service from start to finish. We were warmly welcomed at the airport and guided to our driver, which made the experience feel very premium. The driver was on time, professional, and the ride was smooth. Highly recommended!
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Soukaina TNFC,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you received excellent service from start to finish. It’s wonderful to know that the warm welcome at the airport and guidance to your driver made the experience feel premium and seamless.
We are also pleased that the driver was punctual, professional, and provided a smooth journey.
Your kind recommendation truly means a lot to us, and we look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Driver did a no show and then tells us…
Driver did a no show and then tells us an hour later he was there absolutely do not use this company as it is apparently very common this happens. Then when you want your money back they tell you to go through booking.com. No integrity and dishonest.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Rick Whitehead,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the experience you described. A no-show followed by delayed communication is completely unacceptable, and we fully understand how frustrating and disappointing this must have been. This is not the level of service we aim to provide, and we take your concerns very seriously.
We would also like to clarify that we are not avoiding responsibility. As your booking was made through Booking.com, all payments are processed via their platform. This means any refund must be handled through them, as the amount we receive as the service provider differs from the total you paid. However, we remain fully responsible for the service itself and are actively reviewing this case with our local partner to understand what went wrong.
Please be assured that we are committed to supporting you in resolving this matter. We are ready to coordinate with Booking.com and provide all necessary information to assist with your refund request.
We deeply regret the inconvenience and the negative impression this has caused. If you are willing, please contact us at npu@travelthru.com
so we can follow up on your case directly.
Once again, we sincerely apologize for this unacceptable experience.
Kind regards,
Ha
Quality Assurance Team
TravelThru
The driver arrived on time
The driver arrived on time, was very kind and helpful. Highly recommended!
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Andrea Eori,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that the driver arrived on time and was kind and helpful throughout your journey. Your recommendation truly means a lot to us.
We look forward to serving you again on your future trips.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Great service
Excellent airport taxi service. The driver was on time, communication was top-notch with regular updates, and the ride was both professional and friendly. Highly recommend!
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Sebastian,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you received excellent service, with punctual pickup, clear and consistent communication, and a ride that was both professional and friendly.
Your recommendation truly means a lot to us, and we look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Brilliant
Excellent driver on time and spoke to the customer's about there holiday. And gave good information about what to do.thanks Dean Kelman
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Dean Kelman,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that the driver was punctual, friendly, and took the time to speak with you about your holiday while also providing helpful information about things to do. Your kind comments are truly appreciated.
We look forward to serving you again on your future trips.
Kind regards,
Ha
Quality Assurance Team
TravelThru
The transfer was very good and the…
The transfer was very good and the drivers were very nice. Thank you very much 😊
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Tobias Bemzmann,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that the transfer went very well and that the drivers were very nice. Your kind comments are truly appreciated.
We look forward to serving you again on your future trips.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Careful and courteous driver!
Driver arrived 10 mins early which avoided any concerns about the car not turning up. He took all the cases and placed them carefully in the boot. His driving was excellent. He ensured that he parked at the gate which was relevant to our airline. All in all an excellent experience!
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Jeanette Whiteside,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that the driver arrived early, assisted carefully with your luggage, and provided excellent driving throughout the journey. It’s also great to know that he made sure to drop you off at the correct gate for your airline to make your trip easier.
Your kind feedback truly means a lot to our team, and we are very pleased that you had such an excellent experience. We look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Angel foi um excelente motorista de…
Angel foi um excelente motorista de transfer. Muito pontual, atencioso e profissional durante todo o trajeto. O veículo estava limpo e confortável, e ele demonstrou grande cuidado e cordialidade. A viagem foi tranquila e segura. Recomendo o serviço do Angel sem hesitação.
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Angel fue un excelente conductor de transfer. Muy puntual, atento y profesional durante todo el recorrido. El vehículo estaba limpio y cómodo, y él mostró mucha cordialidad y cuidado. El viaje fue tranquilo y seguro. Recomiendo el servicio de Angel sin ninguna duda.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Jusley Pereira Machado Junior,
Muchas gracias por compartir su amable comentario con nosotros.
Nos alegra saber que Angel le brindó un excelente servicio de traslado. Es muy gratificante saber que fue puntual, atento y profesional durante todo el recorrido, y que el vehículo estaba limpio y cómodo. También nos complace saber que su viaje fue tranquilo y seguro.
Agradecemos sinceramente su recomendación y sus amables palabras. Compartiremos con gusto su comentario con Angel. Esperamos poder atenderle nuevamente en el futuro.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Faro pick up
We were delayed and our driver was there waiting for us after texting us to make sure we were ok. The car was immaculate and our driver very polite and friendly. Would definitely recommend.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Amanda Munn,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that despite the delay, the driver was there waiting for you and kept in touch to ensure everything was okay. It’s also wonderful to know that you found the vehicle immaculate and the driver polite and friendly.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Transfert all perfect
La communication avant et pendant le transfert a été parfaite comme la prise en charge à la sortie de l’aéroport. Tout était bien et Othman notre chauffeur a été très aimable et très bon conducteur jusqu’à notre hôtel Valeria jardins d’Abyssa. Merci
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Olga,
Merci beaucoup d’avoir pris le temps de partager votre expérience avec nous.
Nous sommes ravis d’apprendre que la communication avant et pendant le transfert a été parfaite et que la prise en charge à la sortie de l’aéroport s’est bien déroulée. Nous sommes également heureux de savoir qu’Othman vous a offert un service aimable et une conduite agréable jusqu’à votre hôtel Valeria Jardins d’Abyssa.
Vos commentaires positifs sont très appréciés et nous espérons avoir le plaisir de vous servir à nouveau lors de vos prochains voyages.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Well organized
Well organized, in time and very polite people. Everything was great.
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms Axel Stecker,
Thank you very much for your wonderful feedback.
We are delighted to hear that your experience with our service was well organized and on time, and that our team was polite and helpful. It is great to know that everything met your expectations.
Your kind words are truly appreciated, and we look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Driver was had a good proffesionel attitude
Driver was on time - he had a good proffesionel attitude - he was a very good driver - a good rollemodel - Thanks!
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Thor,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that the driver was on time and demonstrated a professional attitude throughout your trip. It is especially encouraging to know that you found him to be a very good driver and a great role model.
Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to serving you again in the future.
Kind regards,
Ha
Quality Assurance Team
TravelThru
Smooth airport transfer and friendly…
Smooth airport transfer and friendly driver. Thank you!
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. 涂小慧,
Thank you very much for your kind feedback.
We are delighted to hear that you experienced a smooth airport transfer and that our driver was friendly and helpful. Your satisfaction means a lot to us, and it is always encouraging for our team to know that their efforts are appreciated.
Thank you again for choosing our service. We look forward to assisting you on your future journeys.
Kind regards,
Ha
Quality Assurance Team
TravelThru
The booking was easy and the Pick Up…
The booking was easy and the Pick Up perfekt. The travel also and not expensive. Hope can use this company for next travel
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. Michael Daubenmerkl,
Thank you very much for sharing your kind feedback with us.
We are delighted to hear that the booking process was easy, the pickup was perfect, and that you found the journey comfortable and reasonably priced. Providing a smooth and reliable experience from start to finish is always our goal, so your comments truly mean a lot to our team.
We sincerely appreciate your trust in our service and would be more than happy to assist you again on your next trip.
Warm regards,
TravelThru Support Team
We are very pleased with the service
We are very pleased with your service. The transfer from the airport to the hotel was comfortable and hassle-free. The driver was very patient and understanding. He waited for us for almost two hours. There was a huge line at passport control, and then they lost one of our bags, and we had to go to the service desk to report it.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. CC,
Thank you very much for taking the time to share your experience with us.
We are truly pleased to hear that you were satisfied with our service and that your airport transfer was comfortable and hassle-free despite the unexpected delays. We understand how stressful long queues at passport control and lost luggage situations can be, so it means a great deal to know that our driver’s patience and understanding helped make the situation easier for you.
Waiting nearly two hours is certainly not a small matter, and we are proud to know that our driver was able to support you professionally throughout the process.
Your kind words motivate us to continue delivering reliable and attentive service to all our passengers. We sincerely appreciate your trust and look forward to serving you again in the future.
Warm regards,
TravelThru Support Team
Sconsiglio acquisti, assistenza inesistente
Ho effettuato un ordine su TRAVELTRUNKY GO il 18/12 ma il prodotto non è mai arrivato. Nonostante numerose email inviate per chiedere assistenza, non ho mai ricevuto alcuna risposta. Il servizio clienti è completamente inesistente. Esperienza pessima, sconsiglio assolutamente di acquistare da questo sito.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Travelthru
Gentile Ms, Mr. Cinzia Z,
La ringraziamo per aver condiviso il suo feedback e desideriamo innanzitutto porgerle le nostre più sincere scuse per l’esperienza negativa che ha vissuto.
Siamo profondamente dispiaciuti nel sapere che l’ordine effettuato il 18/12 non sia ancora arrivato e che non abbia ricevuto riscontro alle sue precedenti richieste di assistenza. Comprendiamo perfettamente la sua frustrazione: una situazione del genere non rispecchia gli standard di servizio che intendiamo garantire ai nostri clienti.
La preghiamo di contattarci direttamente all’indirizzo email npu@travelthru.com, fornendo il numero d’ordine e ogni dettaglio utile, così da poter verificare immediatamente lo stato della spedizione e offrirle una soluzione nel più breve tempo possibile.
Apprezziamo la sua pazienza e ci impegniamo a gestire la situazione con la massima priorità.
Restiamo in attesa di un suo riscontro.
Cordiali saluti,
Thu Ha.
TravelThru Support Team
Great experience!
Our driver was already waiting and very patient, helpful and polite. We would definitely recommend him and the service we received.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Travelthru
Dear Mr/Ms. TW,
Thank you very much for your kind feedback.
We are truly pleased to hear that your driver was already waiting for you and that you found him patient, helpful, and polite. Providing a smooth and comfortable experience is always our goal, so it is wonderful to know we met your expectations.
We greatly appreciate your recommendation and your trust in our service. Your comments will be shared with the driver as encouragement for his excellent work.
We look forward to serving you again on your future journeys.
Warm regards,
Ha
Quality Assurance Team
TravelThru
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