Eurofins - The Travel Testing Company Anmeldelser 

5.715
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

If I could give this company a zero star I would, I believe they are no longer operating. Really sad to hear of many people's experience especially after mine. This company and everyone who worked wit... Se mere

Bedømt til 5 ud af 5 stjerner

Very impressed from start to finish. The booking process was simple. When we arrived at the Asda Car park testing station, the woman was polite and helpful. We completed the test and received our re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Took a drop in fit to fly PCR test for our trip with British Airways to Dubai. Test was taken at local Bristol travel agency at 14:25, with results emailed by 05:25 the following morning. I u... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I required fit to fly PCR test for my daughter I book for Asda Cardiff. I did not receive confirmation e mail but when I emailed covid19administration email address at eurofins.co.uk they quickly... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Diagnosticeringscenter
  2. Medicinsk laboratorium

Om Eurofins - The Travel Testing Company

Skrevet af virksomheden

Eurofins COVID-19 Travel Testing

COVID-19 Testing Services

We provide Covid testing services through a network of testing stations located across the UK, including drive-through, sampling stations and home testing options to meet the needs of our customers.

Travelling internationally? Be sure you have the tests you need to get where you are going and your tests booked for when you return.

Ways To Test

PCR Testing
Antigen Testing
Home/Postal Testing
Drive Through
Sampling Station

Leaving the UK? 

Fit to Fly

Returning to the UK from a non-red list country?

Day 2

Day 2 & 8


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(5.715)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Refunds

Needed to cancel tests after rule change for Portugal. Called to cancel and sent email requesting refund. Received email back within 2 days with 50% refund due back to bank within 10 days. Every little helps!

11. februar 2022
Uopfordret anmeldelse
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Sue,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with email advice and refund within the 10days.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 5 ud af 5 stjerner

Test was easy to book

Test was easy to book, easy to get and the result was out within 24 hrs. All good

11. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon David,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 5 ud af 5 stjerner

Very simple to use everything worked…easy

Very simple to use everything worked like clockwork perfect! Fast results

11. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon David,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 4 ud af 5 stjerner

Have used these twice

Have used these twice. Sometimes the PCR results take a while to come back but at least they are legit

11. februar 2022
Uopfordret anmeldelse
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good morning

Thank you for taking the time to leave a review.

I am sorry to hear your results take a while to come back that is not the service we expect our customers to have.

We appreciate your business and are glad to hear you have used our service previously. Please contact us via www.traveltesting.eurofins.co.uk/contact if you require further assistance.

We hope to see you again soon.

Kind regards
Jane at Eurofins

Bedømt til 4 ud af 5 stjerner

3rd time using Eurofins

My 3rd PCR with eurofins
convenient, no fuss and value for money

11. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good morning

Thank you for the review. We’re delighted to read your positive comments about our service, and we are glad that you found the service straightforward to use.

We look forward to you using our service in the future.

Kind regards
Jane at Eurofins


Bedømt til 5 ud af 5 stjerner

Friendly and efficient!

11. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Amanda,
Thank you for your 5Star review and feedback it is great to hear that you found the process friendly and efficient.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 1 ud af 5 stjerner

Rubbish

Rubbish, badly organised site. Inadequate signage. Equal to home test. Had to do it all over again with Express Test who were ver professional

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good morning Miriam,
Thank you for your review. We apologise for any issues that you had with our signage to the test site. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Bedømt til 5 ud af 5 stjerner

Easy testing and quick results

Easy testing and quick results. Very good service.

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoonJorunn,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 5 ud af 5 stjerner

Quick

Quick, friendly and helpful staff, well-organised and quick (and accurate, I hope) results.

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Peter,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 5 ud af 5 stjerner

Eurofin testing centre next to …

Eurofin testing centre next to Heathrow Terminal 4 amazing 🤩 service drive through hassle free the customer service rep was a female she was very precise and explained each step overall was hassle free

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Daphne,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with amazing customer service at the Heathrow sample site.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 2 ud af 5 stjerner

Poor signage to Testing Location

Warrington - Eurofins. Poor signage to testing location. Staff unfriendly. Chaotic documentation when performing tests for more than 2 people. Staff appeared overwhelmed by the volume of people coming at once.

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good morning Jonathan,
Thank you for your review. We apologise for any issues that you had with the signage top the test site and if the staff were unfriendly this is not what we expect to form any of our staff and I will be passing this on to our managers. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Bedømt til 5 ud af 5 stjerner

Great experience for both my husband and myself.

Delivery was on time. Instructions were easy to follow. Results were received promptly. Overall a excellent experience.

The same remarks apply to my husband W F S AHANGAMA's Experience as we applied for both our tests together.
Therefore he is not doing a separate review

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Srilal,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 5 ud af 5 stjerner
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Shaiq,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 1 ud af 5 stjerner

No fit for fly.

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good morning Aadil,
Thank you for your review. We apologise for any issues that you had with your results. We do advise on our website to check it is up to the customer to check with that our tests are suitable for the airline and country where they are going to. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Bedømt til 5 ud af 5 stjerner

Excellent efficient service

Excellent efficient service, result received within 24 hours

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company


Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 1 ud af 5 stjerner

Refund costs represent 75% of costs…

Refund costs represent 75% of costs paid. This is ridiculous. No consideration made for multiple bookings by one family and consequently very time consuming

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon James,
Thank you for your review. We apologise for any issues that you have with your refunds. We do advise of all the admin fees in our terms and conditions when you purchase your tests. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Bedømt til 5 ud af 5 stjerner

Perfect thank you !!

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Darren,
Thank you for your 5Star review and feedback, it is great to hear that you found our services perfect.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 5 ud af 5 stjerner

Quick and reliable test

Easy and prompt service and results well ahead on time.

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Junaidk,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Bedømt til 1 ud af 5 stjerner

absolutely crap

absolutely crap! fit to fly pcr isnt fit to fly! got turned away at check in!!! if you cant use it to fly dont advertise it as such. called eurofims at airport and they said sorry cant do anything. i missed my flight. when i get back to the uk i will be filing a compliant and taking this company to court

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon Mohammed,
Thank you for your review. We apologise for any issues that you had with your fit to fly test at the airport. We do advise on our website to make sure that our test will be accepted by your airline and the country you are going to. It is not up to the Customer to check this themselves. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Bedømt til 5 ud af 5 stjerner

Quick and efficient service for…

Quick and efficient service for drivevthrough pCR test at Heathrow

10. februar 2022
Eurofins - The Travel Testing Company-logo

Besvarelse fra Eurofins - The Travel Testing Company

Good afternoon,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow at our drive-through at Heathrow. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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