I ordered my foreign currency online which was easy to do from the website and I was reminded that my order was ready to be picked up. The person whom I collected it from was super helpful and polite... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was easy for me even as a pensioner to order funds online. The options as to where I could pick up and the date I selected to pick was fantastic. When my funds arrived at my designated place I not... Se mere
Easy to transfer money, but I had a issue in Amsterdam where I had blocked myself out of my account and the Adam office would not help me at all. They said that the offices were all different. This w... Se mere
Virksomheden har svaret
Staff were very good explaining usage and the advantages of using the card. Very handy card to use when overseas! Travelex sure made our card use easy. Plus topping up thru the app is very straightfor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Skrevet af virksomheden
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Kontaktoplysninger
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, New Zealand
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great communication
Great communication. No problems with order. It was easy to collect, and the staff were friendly.
16. juni 2026
Besvarelse fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Everything went perfectly!
Everything went perfectly!
Actions, requirements etc spelled out and followed exactly.
16. juni 2026
Besvarelse fra Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Besvarelse fra Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Service online was great.
16. juni 2026
Besvarelse fra Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
First time top up on app went very well.
15. juni 2026
Besvarelse fra Travelex NZ
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
Easy to order easy to collect locally…
Easy to order easy to collect locally except for the fee for pick up at post shop but for sale of convenience it worked
15. juni 2026
Besvarelse fra Travelex NZ
Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Paid online so should have been quick…
Paid online so should have been quick pick up. It was not. Forex assistant was pleasant . Lady serving on single window was abrupt and unhelpful
15. juni 2026
Besvarelse fra Travelex NZ
We’re extremely sorry for the inconvenience you’ve experienced. Please send us the details at RetailCSCAust.NZ@travelex.com so we can follow up and put it right for you. Kind regards, Online Support Team.
The process of ordering money online…
The process of ordering money online was easy and straightforward. The notification for the availability of picking up my ordered money arrived sooner than the original date given. The person at collection counter was friendly and helpful.
14. juni 2026
Besvarelse fra Travelex NZ
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
Besvarelse fra Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
The card was easy to use in most places…
The card was easy to use in most places but could not be used as a credit card for booking accommodation.
Easy to top up and change currencies on app.
8. juni 2026
Besvarelse fra Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Very helpful staff and patient with me…
Very helpful staff and patient with me when I was having trouble with my eftpos card. Thank you. Good quick service.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Mary from Travelex Palmerston North is…
Mary from Travelex Palmerston North is always so friendly and helpful.
10. juni 2026
Besvarelse fra Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Great service and very easy to order…
Great service and very easy to order online and have it sent to my local paperplus shop who were excellent in the whole process
11. juni 2026
Besvarelse fra Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Easy, helpful experience
I’ve never used Travelex before, I was surprised how simple and easy it was to order and collect $.
I went to the Whangarei branch and it was a smooth very helpful experience.
10. juni 2026
Besvarelse fra Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent service
Everything happened in the time frames stated and no surprises. Was efficient and friendly. Thank you.
7. juni 2026
Besvarelse fra Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team
Easy to follow instructions and pickup
Easy to follow instructions and pickup
Same we had to pick the cash up out of town as we live in Taupo and picked it up in Sylvia Park to the day of travel. Would be nice to open an office or appoint an agent.
21. maj 2026
Besvarelse fra Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Easy to order online & collect
Easy to order online & collect - excellent staff - very helpful
9. juni 2026
Besvarelse fra Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team
The Feilding Post shop was great to…
The Feilding Post shop was great to pick my order up from. The person serving me was very good to deal with. Just a shame Travelex NZ don't give smaller currency values, for example you gave us a 100 euro note instead of breaking it up into more 20's or 10s which would be more useful for paying for things while travelling. Other than that the service was good thanks.
9. juni 2026
Besvarelse fra Travelex NZ
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for order. If you are collecting the order from a Travelex bureau, you can email: tmonz@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.com.au/. Kind regards, Online Support Team.
The process of ordering overseas…
The process of ordering overseas currency was simple with the added bonus of selecting a site closer to home for collection. Awesome
8. juni 2026
Besvarelse fra Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team
Besvarelse fra Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.