Travel.cab Anmeldelser 185

Found the hard way that it’s a scam… I received the confirmation email to say booking is completed, was given a reference number & told to wait for the driver to contact me.
He never did. I got worried, so I emailed them several times. No body replied to me. No taxi showed up. Money was taken, but service wasn’t provided … and we booked 3 different trips with them… no way to cancel the other 2 now… 0 stars, and karma, I hope it comes for you!

Even 1 star is higher ranking for them. Big scammers, they confirmed the taxi, waited long no taxi appears. 58 euro prepayment and no one responds now. Only then I realised that there is no contact number. I wish I could have read the comments before ordering. And the amount is gone. Never use them. I don't understand the positive feedbacks amongst reviews, seems there is no existing service, just lying people as top ranked taxi providers.

DO NOT USE
This company is not responsible
I’m still waiting to receive the 50% of the booking amount that they charge.
Place Modena Italy
Only one email from Luca who apologised.
Stay away

Booked a taxi from Positano back to Salerno, paid a €48 deposit. Taxi never showed up, and a day later got an email from “Luca” saying the taxi wasn’t available and they couldn’t find us a new one, and we would be refunded in 5-9 business days. It’s now August 3rd and no refund. Will be contacting my bank to see if they can help. Do not use, avoid this company at all costs if you’re in Italy.

Scam! I paid 50% deposit for my booking and no more information is received. Don’t use it. No customer service, no contact number is provided.

THESE GUYS ARE SCAMMERS! WE ARE NOW AT ROME FIUMICINO AIRPORT. WE HAVE BOOKED 3 OF THEIR BUSES PAID 50 PERCENT OF EACH VEHICLE
80 EUROS EACH. WE ARE 23 PEOPLE. WE HAVE BEEN WRITING AND CALLING TO NO AVAIL. WE ARE STRANDED AT THE AIRPORT. THESE GUYS ARE SCAMMERS. VERY WICKED. DON'T FALL A VICTIM LIKE US PLEASE

Wish I hadcread the reviews first. Exactly the same experience as others. Booked a taxi from Milan to Malpensa , paid about 60% ( not 50%) " deposit". Within a few hours was told no available taxi so booking cancelled and would receive a refund. Still waiting and no response from "Luca". Have notified my credit card issuing Bank and will await refund as pretty obvious Taxi.cab are not refunding me.

This a scam company. They cancelled the trip immediately after sending a confirmation email and taking 50% deposit. Was informed that they would refund after 4 days and almost a month later still no refund has been received. This happened in Lecce, Italy.

1 star is even too good! Booked for airport transfer from Lido di Camaoire to Pisa, paid 50% deposit. They cancelled the evening before... which was bad enough with the stress it caused to re-organise (for myself and 7 famiy members including a 2 year old) a replacement taxi... However since then they have failed to return my deposit. Wish i had found these reviewed before as I most definitely would never have used them!

I would give a zero if I could. This company is a scam and fraud. Do NOT book it. I’ve lost money because they ask for a 50% deposit, send 2 confirmations and then cancel. Why has it not been shut down??!
All the reviews above 1 star have to be written by them - THEY ARE SCAMMERS

Scam!
Pissed at the moment. We have waited for an hour on a cab and did not receive any information. They demanded 50% beforehand and no one showed up. Tried to mail them several times but no response. Do not book them. (Italy)

If I could have give zero stars, I would. Booked a taxi for Sicily this summer. Waited for over an hour till our taxi. There was no phone number we could call. After an hour I received an email that our taxi was cancelled. We should get our 50% deposit (€60!!) back in a couple of days, but today -weeks later- I still haven’t received anything. DON’T BOOK

Travel.cab is a scam company!! Ripped me off twice and will not pay back money - they said a taxi driver was on their way while I was in an airport at midnight and they lied. No refund has been provided. Shut down this website ASAP

Same as many other people on here - cancelled after paying the deposit, then no refund. Nearly missed my last train home as the station was quite far away.

I booked a taxi yesterday taken 50% of my money. Have emailed them twice to confirm the booking with no response. Full refund will be expected as I will not take the chance and miss my flight for a no show

This one star review should be a -5 star review. This is a SCAM!!! I booked a taxi on July 7, 2024 for a total price of €72 and had to pay 50% in advance for a total of €38. I made the payment and shortly thereafter got an email stating that they were looking for a driver. After a while I got an email stating:

"We regret to inform you that we were unable to find an available taxi for you.
You will receive a full refund within 4-7 business days to the same payment method.

We sincerely apologize for the inconvenience.

Thank you,

Luca
Staff, Travel.cab
Email: info at travel dot cab"

I waited the "4-7" working days and received no refund at all. I then emailed Luca at the provided email address with absolutely no response.

Please avoid using Travel.cab!!!

Cancelled 19 hours before our departure, most companies want 48hrs to book an airport transfer. So it gave me very little scope to book a transfer from Lucca to Pisa international. Paid over 50% deposit and I wish I’d have read the reviews before booking. Avoid as they are not a reliable service/company.

Absolute scam. Paid a deposit for a taxi to the airport for 5am and no pickup or even an email.

I was quoted €40 for the trip and had to pay €23 deposit (supposedly 50% - this should have raised a red flag already). Received an email immediately with reference number and confirming payment, saying they are looking for a driver and will send details soon. An hour later I received another email saying there was no taxi available and the full refund would be done within 4 to 7 working days. It has now been 15 working days with no evidence of a refund. They have not replied to my email query.

DON'T FALL FOR THIS SCAM!

100% SCAM. We paid a 50% deposit for a taxi that never showed up and these is no phone number to call on the website, only an area to type that got no response. Have reported to Google. SCAM