Trademark Factory recently helped me secure the U.S. trademark registration for my brand, SewKids!®, and I couldn’t be happier with the experience. They handled both my Canadian and U.S. tradem... Se mere
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Se, hvad kunderne siger
I would like to thank Trademark Factory for their honored commitment to truly taking care of EVERYTHING. They made this experience very easy for me to understand & follow even when I was having... Se mere
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Very pleased to have worked with Trademark Factory! Hassle free and the Team left no stone unturned when it came to getting my company name trademarked! I 100% approve and definitely 100% recommen... Se mere
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Anyone starting a company with a creative original logo needs to be trademarked. It’s been on our to do list for years. None of has any experience making that happen and The Trademark Factory... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
We help growth-minded entrepreneurs build amazing brands by offering what no other firm in our industry does—trademarking services with a guaranteed result for a guaranteed budget. We believe that there's no point in building a brand unless you own the brand you're building. And the only way to own your brand is to trademark it before someone else does.
Kontaktoplysninger
1055 W Hastings St, V6E 2E9, Vancouver, Canada
- +1 778-869-7281
- tm@trademarkfactory.com
- trademarkfactory.com
4,7
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109 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
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Repeated emails with no resolution
Repeated emails with no resolution
What are you charging me for?
Poor service, poor management
9. oktober 2024
Besvarelse fra Trademark Factory
Hello Dalton! Thank you for your feedback. We truly regret that you felt frustrated during this process, and we want to address your concerns.
First of all, our CEO, Andrei was trying to reach you by phone to understand your concerns in more detail, but the calls were unanswered.
Moreover, we registered 3 trademarks for you 10 years ago, resulting in a glowing video review: https://www.youtube.com/watch?v=J9vnzSXoDoY
Upon reviewing your file, we found that your trademark "SLEEP TEST" was indeed registered in 2013. Unfortunately, it was not entered into our system then, which led to confusion when you couldn't find it in your cabinet. Once this was brought to our attention, we manually added the trademark and sent you an email with the registration details.
We understand your frustration regarding the automated emails you received. These were triggered by a system error and do not reflect any outstanding issues with your registration. All your registered trademarks now appear correctly in your cabinet. The services you paid for were fully provided, and we notified you of the successful registration on September 3rd. You acknowledged receipt of this notification.
In response to your question, "What are you charging me for?", this is for the recent trademark services provided, including the registration that was issued last month. We have now completed the mandate as agreed.
We appreciate your patience and are always here to assist with any further questions or concerns.
They did a great job for us
They did a great job for us. The process took 2 years, but was the Patent Office process.
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Trademark Factory
Thank you, Mike, for your great feedback! Lately, USPTO's processing times have shortened, especially for trademarks, where all possible challenges were cleared during the search and assessment. So if you are planning to get another trademark registered - we can expect it to be processed faster
I love this company because they always…
I love this company because they always keep you updated if anything changes on your trademark. they're very profectional in answering questions.
24. september 2023
Uopfordret anmeldelse
Besvarelse fra Trademark Factory
Thank you! We are truly honored that we are able to help you protect your brand!
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