Car Insurance by Toyota Insurance Services Anmeldelser 

4.261
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Seems very odd insuring a non Toyota or Lexus branded vehicle with Toyota Insurance but the price was very competitive I must say. Hopefully I won't need their services.

Bedømt til 5 ud af 5 stjerner

Most important to me any many customers the phone was answered after 8 minutes,compared to Lloyds car insurance 35 minutes on 2 separate occasions,will not be renewing with them . Documents sent sam... Se mere

Bedømt til 5 ud af 5 stjerner

A competitive quote via Go Compare website. The policy suits my needs following a phone call to confirm certain cover, so I was very pleased with the policy which I purchased via Go Compare.

Bedømt til 4 ud af 5 stjerner

I had difficulty printing off my insurance certificate and phoned up, your member of staff could not be more helpful she sent a PDF copy to my email address. The other documents are being sent to me... Se mere

Virksomhedsoplysninger

  1. Forsikringsvirksomhed
  2. Bilforsikringsselskab

Skrevet af virksomheden

With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 95 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(4.261)

2.675 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great experience with customer service

Great experience with customer service, Stacey was very professional and patient with everything I had to ask. Very nice to still have real people on the other side of the line instead of robots! Thank you!

24. juli 2026
Bedømt til 1 ud af 5 stjerner
Car Insurance by Toyota Insurance Services-logo

Besvarelse fra Car Insurance by Toyota Insurance Services

Hello thank you for your review.

I am sorry to hear of the concerns raised regarding a refund refund timescales can take up to 7-10 working days to reach you.

Your details have been passed on to our Complaint Team who will be in contact with you in due course regarding the matter.

Kind regards

Toyota Car Insurance Services

Bedømt til 3 ud af 5 stjerner

Requested cancellation on the chat few…

Requested cancellation on the chat few week back but still shows renewal going to happen. I had to request on chat again to receive an email confirmation. If you don't allow renewal cancellation on the portal, please respect customer's time and send email confirmation of cancellation on the first agreement but had to be chased. I struggle for every minute of my time and then chasing cancellations. They should invest in application which has poor user experience.

24. juli 2026
Uopfordret anmeldelse
Car Insurance by Toyota Insurance Services-logo

Besvarelse fra Car Insurance by Toyota Insurance Services

Hello,

Thank you for your review.

I am sorry to hear you have had a poor experience with our services.

At Toyota Insurance Services we always look to provide an exceptional service where possible.

If this has not been the case and you wish for our Complaints Team to review this for you,

please contact them via email at complaints.car@toyotainsuranceservices.co.uk.

Reference your policy number and Trustpilot Complaint in the header.

Kind regards

Toyota Car Insurance Services

Bedømt til 4 ud af 5 stjerner

Excellent member of staff

I contacted Toyota Motor Insurance today. One person was via chat and the other on the phone. The one on chat was very basic in his responses, hence I'm knocking a star off. In the end i called them up and got through to a lady called Eva. I know English isn't your first language yet you were so helpful; excellent customer service. I couldn't get on the Customer portal and you explained that you would reach out to IT and that if you were to make a change for me it would cost £25, whereas if i did it myself it would cost nothing. You said you would call me back and you did. I was so surprised and pleased at the same time. You told me everything was now fine and that i could go ahead and change my details. Seriously this made my day, I know how hard it can be to deal with customers on the phone yet Eva took everything in her stride and dealt with me in a professional manner. I hope next time i call in i get Eva or someone who has been trained to this standard.

23. juli 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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