Excellent telephone customer service to help with a quote I'd started online. Great price and everything explained clearly. I spoke to two people and both were friendly and professional. Portal and po... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Unable to complete online as new car being collected next day and reg not recognised. Toyota were able to provide Immediate email with certificate of insurance. Also nearly £40 cheaper than another co... Se mere
Really friendly and helpful agent who went through what I had selected and explained the cover provided. As a result it was clear I had selected some options that, for my circumstances, were not requi... Se mere
Easy to arrange over the phone, competitive prices for good cover. Easy to log onto online portal which is laid out very good. Customer services were both down to earth, friendley and understanding. T... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Kontaktoplysninger
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, Storbritannien
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4,6
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good and trusted
18. maj 2026
Excellent service from start to finish
Excellent service from start to finish. Great value for comprehensive cover
18. maj 2026
“Charged £30 to cancel a policy that…
“Charged £30 to cancel a policy that was minutes old — avoid”
I purchased car insurance through a comparison site which automatically set today’s date as the policy start date. At no point during the checkout or payment process did Toyota Insurance display or ask me to confirm the start date before taking payment. Had they done so, I would have corrected it immediately.
When I contacted them to change the start date to the following week, they refused. I then requested to cancel the policy — which had been active for approximately 5 minutes — and was charged a £30 cancellation fee.
Under FCA rules I have a statutory 14-day cooling-off right. The pro-rata cost of cover used was negligible, yet a flat £30 fee was applied regardless. I have now filed a formal complaint and will escalate to the Financial Ombudsman Service if not resolved satisfactorily.
A simple start date confirmation screen at checkout would have prevented this entirely. Poor process design, poor customer service.
Roza
25. maj 2026
Uopfordret anmeldelse
Very helpful and thorough
18. maj 2026
Excellent telephone customer service
Excellent telephone customer service to help with a quote I'd started online. Great price and everything explained clearly. I spoke to two people and both were friendly and professional. Portal and policy documents are well laid out, clear and easy to understand.
25. maj 2026
Very clear and simple.
25. maj 2026
Very competitive price for excellent…
Very competitive price for excellent cover. Easy to do.
25. maj 2026
I actioned everything on line and all…
I actioned everything on line and all went smoothly.
25. maj 2026
Easy to use and quite straight forward
Easy to use and quite straight forward. Great price.
24. maj 2026
Very happy!
The gentleman on the phone was really helpful in sorting my car insurance out for me, very happy!
16. maj 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.