Tony is amazing...what a gent and so full of knowledge! We have a reoccurring rat problem at my aunts and so have had pest control out previously, but they just tend to put poison down for a few visit... Se mere
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Jemma was so brilliant, can't thank her enough! She was so knowledgeable and understanding and took extra care for our dogs (who she was wonderful with!). She did a thorough search of around the prope... Se mere
TPC sent Joe Mac to sort me out when I had an unexpected rat problem!! He was absolutely amazing. Rat issue totally sorted and future proofing advice given. Joe was fantastic and I am very grateful fo... Se mere
We have had a problem with rodent infestation in our property. We contacted Total Pest Control via our management service. Technician Jemma, attended and laid bait. This was quickly consumed by rod... Se mere
Virksomhedsoplysninger
Om Total Pest Control
Skrevet af virksomheden
Total Pest Control have over 30 years experience in all types of commercial and domestic pest control.
We protect against pests such as birds, rodents crawling insects, as well as offering routine pest prevention visits.
VISIT OUR WEBSITE
Kontaktoplysninger
31 Foxhall Rd, OX11 7AQ, Didcot, Storbritannien
- 0800 772 0554
- Info@totalpestcontrol.co.uk
- totalpestcontrol.co.uk
4,7
Fremragende
151 anmeldelser
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Excellent and Highly Professional Customer Service
I contacted Total Pest Control to clear and re-insulate the loft space in a property I am currently renovating. The service has been excellent from start to finish. Particular thanks are due to Jody Everett for surveying and providing professional, expert advice very promptly following initial contact, to Simon for liaising to arrange the work and to Kevin and colleague for working very diligently, leaving the space clean and tidy. All of this took place within a two week timescale. I’m extremely pleased and can’t recommend this company enough - thank you!
22. januar 2025
Uopfordret anmeldelse
Non-existent customer service…
Booked through the landlords agent to provide a quote for a full decontamination of my loft. I told them that I wasn't going to be home and to call me when they were on their way as I was staying two minutes away. Found out this morning through the landlords agent that someone did actually turn up at 2pm but just left when nobody was home!! Didn't even try and call me or the agent. Absolute joke.
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Total Pest Control
Thank you for your feedback, and I’m sorry to hear about your experience. I have now had a chance to look into this. I have looked at the documentation received from your agent and there was no note advising our surveyor to call before arriving. There was also no contact number provided so we were unable to call before our surveyor left your address. We were advised to attend at 2pm which we did.
Kind Regards,
Simon Cleaver
Operations Manager
Great service
Great service. Total Pest Control are very prompt to deal with any issues.
10. januar 2025
I wouldn’t use them again
I had to really chase to get the technicians to visit and I found customer services unfriendly and unhelpful.
16. december 2024
Besvarelse fra Total Pest Control
Hi Alex, thank you for sharing your feedback. I am sorry to hear about your experience and I apologise for any inconvenience caused. I understand how frustrating it must have been to feel like you had to chase for a visit and encounter unhelpful customer service.
This is certainly not the standard we strive for, and I will be addressing your concerns with our team to ensure that we improve our communication and responsiveness moving forward. If you would like to discuss your experience further or if there’s anything we can do to make things right, please don’t hesitate to contact me at simon@totalpestcontrol.co.uk
Simon Cleaver
Operations Manager
Your team comes & works unobtrusively
11. december 2024
Our local technician
Our local technician, Shawn, is excellent. He always checks in with us to see if we have any particular problems, but on the whole keeps our premises vermin free.
19. november 2024
Contacted these guys for a mice issue.
Contacted these guys for a mice issue.
I spoke to the office a number of times and they were friendly and helpful.
Their technician Karl inspected the kitchen, put down traps etc and then once all clear sealed up the entry point. He returned to inspect the area a number of times and was always punctual, friendly and helpful. He always explained what he was doing, and why, and the next steps.
Thanks to Karl and the team for managing the issue and preventing the mice getting in (they did a better job than our cat!).
21. november 2024
Uopfordret anmeldelse
Thorough and conscientious service
Thorough and conscientious service. Always react appropriately to new situations, communicating actions and results. Highly recommended
1. oktober 2024
Professional, friendly and prompt!
We called TPC to attend to little visitors in our loft and garage. They attended that same afternoon, Mark was extremely thorough and friendly. The following other scheduled visits he messaged me to ask when would be convenient to come round and let me know when he was on the way. Very professional and convenient service! I’m pleased to report our unwanted visitors are now gone!
8. oktober 2024
Uopfordret anmeldelse
Disappointing Experience with Total Pest Control
I recently had a very disappointing experience with Total Pest Control during a scheduled pest inspection. On the technician’s second visit, John came to inspect the attic. However, when he placed the ladder at the opening, the full cover of the attic fell down. It was clear that this happened due to his actions, but when we asked him to put the cover back, he claimed he didn’t know how to do it and rudely insisted it wasn’t his responsibility.
His attitude was unprofessional and dismissive, which was shocking considering we had expected better service from this company. If a technician causes something to fall, surely it’s reasonable to expect them to fix it!
I wouldn’t recommend Total Pest Control based on this experience. The lack of responsibility and poor customer service were really disappointing.
13. september 2024
Uopfordret anmeldelse
Nest
We called out Total Pest Control to handle a wasp nest, and they exceeded our expectations. They were punctual, professional, and friendly, and they successfully dealt with the issue on the first visit. I highly recommend Total Pest Control for any pest-related issues!
2. september 2024
Uopfordret anmeldelse
Tony was very informative and carried…
Tony was very informative and carried out his work with efficiency. Would recommend total pest and environment services.
14. august 2024
Uopfordret anmeldelse
They doing gra great job and gave lots of…
They doing a great job and gave lots of suggests waa very helpful.
24. juli 2024
The team are always very polite
The team are always very polite, clean working, helpful tips and advice, always ring to ensure we can have them on-site
5. juni 2024
Thorough around the grounds
Thorough around the grounds. Listens to any concerns we may have and gives advice.
31. maj 2024
Excellent service
We were very pleased with the way that Daz and the installers gave a very professional service, from beginning to end. Huge thanks. Tony + Cath.
22. maj 2024
Uopfordret anmeldelse
I wish soha contractors were like the…
I wish soha contractors were like the man who did my house for bed bugs he not only was kind and respectful he was also reassuring that it's nothing disgusting or bad but it's his respect alot of soha contractors should act the same way
31. maj 2024
Uopfordret anmeldelse
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