Contact with a real person not a computer chat bot. Speaking to James Boanas of TE was first class, I could ask questions and seek clarification which James answered all these with clearly and with co... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Contacted Total Energies again as my contract was due for renewal, the broker I had used was not able to get anywhere near the same rates. Elliot Luckins then contacted me and within the next few hou... Se mere
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Se mere
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Se mere
Virksomhedsoplysninger
Om TotalEnergies Gas & Power (UK only)
Skrevet af virksomheden
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktoplysninger
Storbritannien
- 08002761014
- totalgp.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Problem solved
After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Complaints, who very pleasantly and diligently regularly called and emailed us until finally everything was clarified. We are very happy with the outcome. Thank you Laura.
speedy resolution of issue
We had a problem with our gas supply
We had a problem with our gas supply. TE kept treating it as a National Grid problem when it was on their side of the meter. In the end Christine Mupotsa got a gas engineer involved and the issue was fixed.
Helpful advice
Very helpful and swift with communication by "Shameeg"
Christine was really helpful
Christine was really helpful. Top performance
I got a quick support from Shameeg
I got a quick support from Shameeg. service is wonderful
James Boanas did a great job of…
James Boanas did a great job of resolving a number of issues with the Total Energy renewal for our set of churches; giving prompt and clear solutions
Prompt and effective response
Prompt and effective response to the problem I had with the online account provided by Qyaam Clark.
Thank you
Qyaam Clark was very helpful and…
Qyaam Clark was very helpful and Efficient! sorted out my problem within 5 minutes!
Really helpful *****
Very efficient and helpful Christine…
Very efficient and helpful Christine Mupotsa. I have received the answer I needed.
Had a query today with invoices Qyaam…
Had a query today with invoices Qyaam Clark was very helpful solved my questions and been trying to resolve for weeks with no success!
Excellent Service from Qyaam Clark
I had a webchat with Qyaam Clark of Total Energies Gas & Power this morning and he was very efficient and helpful. The issues I needed resolving were all sorted out quickly. Qyaam was very quick at sorting out the problem and very polite
Customer services were very helpful and…
Customer services were very helpful and provided copies of invoices and set me up with online access.
Christine was friendly and informative…
Christine was friendly and informative and got all the information that I needed
Qyaam Clark
Qyaam Clark - Very friendly and got everything i needed in a very quick time
quick contact and reply by Qyaam Clark
Qyaam Clark
Qyaam Clark - was great. helped me with resetting my password and very patient when I kept getting it wrong. Great customer service
Christine was very helpful
Christine was very helpful. Its been a while since I have received such helpful service. Something I needed wasn't working and she continued to assist until the matter resolved.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








