Contact with a real person not a computer chat bot. Speaking to James Boanas of TE was first class, I could ask questions and seek clarification which James answered all these with clearly and with co... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Contacted Total Energies again as my contract was due for renewal, the broker I had used was not able to get anywhere near the same rates. Elliot Luckins then contacted me and within the next few hou... Se mere
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Se mere
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Se mere
Virksomhedsoplysninger
Om TotalEnergies Gas & Power (UK only)
Skrevet af virksomheden
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktoplysninger
Storbritannien
- 08002761014
- totalgp.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
5 star employee
Qyaam Clark was very helpfully when dealing with my queries regarding our meter.
Sweetness Javu was very helpful in…
Sweetness Javu was very helpful in solving my problem
Been due a refund from Total Energies…
Been due a refund from Total Energies for 8 months, been having difficulties sorting it out. Qyaam Clark was amazing, can't thank him enough!! :)
The customer service was very…
The customer service was very good—clear, professional, and quick.
Great customer services
Excellent customer service. Sweetness was friendly, professional and very knowledgeable. He listened to my concerns and answered all my questions. Thank you for your patient and support.
Very polite Qyaam Clark
Very polite Qyaam Clark. it was a pleasure to chat; all sorted in few minutes
Qyaam Clark dealt with the issue i had…
Qyaam Clark dealt with the issue i had regarding my account swiftly and accurately.
Thanks to Qyaam.
Qyaam Clark quickly and politely dealt…
Qyaam Clark quickly and politely dealt with the issue at hand and explained to me the procedure to resolve the matter. Also all follow-up questions were well dealt with and assurances were made that note had been updated on our account.
Satisfied customer
The security checking process was thorough. The employee, Qyaam Clark, that I communicated with was quickly able to assist me and send the documents I required. Good customer service.
£7567.46 Charged on 16 Apr 2026
£7567.46 Charged on 16 Apr 2026
Been contacting for 2weeks and not being sorted.
I have contacting in the complaint email and not having reply.
The crazy smart meter charged me 3000pounds in just 3days!?? could you please refund my money and sort out the 'smart' meter ??

Besvarelse fra TotalEnergies Gas & Power (UK only)
My question was dealt with efficiently…
My question was dealt with efficiently and with care by
Quaam Clark,
thanks to Christine for quick…
thanks to Christine for quick turnaround and help.
she is best customer representative with best custmer service.
Qyaam Clark - Great.
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very helpful so thank you Qyaam. Total Energies, you need more staff like him then perhaps people wouldnt leave you in droves.
Qyaam Clark was very helpful and assist…
Qyaam Clark was very helpful and assist with my query in a professional way- quick and efficient service.
Brett was very helpful and provided all…
Brett was very helpful and provided all the info I needed.
Used to online chat and spoke to Qyaam…
Used to online chat and spoke to Qyaam Clark. They resolved my initial query really quickly and were proactive in fixing it going forward.
Great assistance from Christine…
Great assistance from Christine Mupotsa. Thank you very much
Christine was amazing and provided…
Christine was amazing and provided excellent support. She was very kind, helpful, and professional throughout. Thank you, Christine!
Quick and efficient service
Shameeg really helped me today with resolving a longstanding problem with invoices being emailed to people who have left the business. All sorted in 5 minutes. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







