Contact with a real person not a computer chat bot. Speaking to James Boanas of TE was first class, I could ask questions and seek clarification which James answered all these with clearly and with co... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Contacted Total Energies again as my contract was due for renewal, the broker I had used was not able to get anywhere near the same rates. Elliot Luckins then contacted me and within the next few hou... Se mere
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Se mere
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Se mere
Virksomhedsoplysninger
Om TotalEnergies Gas & Power (UK only)
Skrevet af virksomheden
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktoplysninger
Storbritannien
- 08002761014
- totalgp.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Qyaam Clark - Invoice Query
Qyaam Clark dealt with my request and I had the information sent over before the end of the chat
Sorted out my issue no problem
Sorted out my issue no problem, was a pleasure to talk to
"Qyaam Clark" very helpful and obliging.
Qyaam Clark help quicky and efficiently…
Qyaam Clark help quicky and efficiently and was very polite
Very helpful from Qyaam Clark
Very helpful
Qyaam Clark was very helpful and answered my questions completely. Thank you.
I was today chatting with Oyaan Clark
I was today chatting with Oyaan Clark, who was the most pleasant individual to chat with concerning the problem with our Electricity Meter.
He is a great asset to Total Energies as he portrayed a friendly and understanding of a customer concern and and was able to put in a place a remedy, which will take place very soon
Quick and efficient
Qyaam was quick at completing the request. Very polite and efficient service.
Qyaam Clark was a lovely assistant
Qyaam Clark was a lovely assistant & answered my questions clearly & professionally. This was the perfect aid & I will be happy to ask for their advice again. I would recommend Qyaam to anyone struggling because of how concise they were. Thank you :)
I contacted the Customer Care team to ask about the means to access yearly summative data.
I contacted the Customer Care team to find out if yearly data for energy consumption was available. Sweetness Javu was very helpful in enabling me to access the data.
Poor Customer Service, Look elsewhere
I had a very poor experience with TotalEnergies, so I wouldn’t recommend them. Customer service was unhelpful and struggled with basic communication, and the call centre was very noisy and unprofessional. It took around four months to resolve an issue with an overcharged bill, which was extremely frustrating. I’ve since left them, and it was definitely the right decision.

Besvarelse fra TotalEnergies Gas & Power (UK only)
The most helpful customers service…
The most helpful customers service advisor within the company. Thank you Sweetness for all your help and support with my query
Shameeg took time to understand my…
Shameeg took time to understand my query and they provided me with helpful information to hopefully sort out the issue
Query on billing
Shameeg the advisor was thorough and answered all my queries.
My issues were understood and acted on
Qyaam Clark was very helpful
A thoroughly professional outfit.…
Elliot and his colleague made the quote and contract discussion simple and straightforward. They emailed and called promptly and explained everything clearly. The deal was also very tempting.
A seamless renewal process from start…
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure the best offers for our business. We're delighted to have retained Total as the supplier for our multiple utilities and services. I wouldn't hesitate to recommend Darren and the team.
Qyaam Clark still extremely helpful.
Qyaam Clark still extremely helpful.
Get's my issue resolved quickly and simply month on month!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







