I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arrang... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a very positive experience with this company. The delivery was fast, and I was kept well informed throughout the whole process with clear and helpful email updates. Unfortunately, the sungl... Se mere
Purchased some Persol sunglasses, they arrived fast and in perfect condition. They were a bit too big so had to send them back and the refund was very swift. Royal Mail showed the return as delivered,... Se mere
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Skrevet af virksomheden
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Kontaktoplysninger
Great North Road, PE8 6BX, Peterborough, Storbritannien
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Fremragende
1 t anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Five stars from start to finish
Five stars from start to finish. Our trusted supplier of frames direct. Much cheaper than the optician. This is the 4th time our family has used them.
29. juli 2024
Great glasses and price
28. juli 2024
Did exactly what they said on the tin!
Swift service, great product and they did exactly what they said in the tin… well done T&B!!
13. juli 2024
I was looking for prescription…
I was looking for prescription sunglasses, T&B automatically substituted the correct lens colours to match the originals. Very fast efficient service. Would buy again
4. juli 2024
I must give kudos to the packaging…
I must give kudos to the packaging team. It was very securely packed. Delivery was on time. It was my first time buying with them and I am sure it won’t be the last. Thank you.
15. juli 2024
Excellent from start to finish.
Excellent from start to finish.
Persol sunglasses orders and arrived promptly, great price and would certainly look to purchase from this company again.
Off on my holiday now! But apparently it’s going to be raining ☔️ (sods law! 😂)
1. august 2024
Uopfordret anmeldelse
TF sunglasses, sold out in Europe
Just got my TF sunglasses a few days ago which luckily enough I’ve found at Tortoise as they are sold out in Europe on TF’s website; in excellent price.
5 stars from me just because the employees’ professionalism won me over.
BW,
Apostolos
30. juli 2024
Uopfordret anmeldelse
Really quick service
Really quick service. I sent a copy of my prescription and the glasses are perfect, exactly what I wanted for a good price.
22. juni 2024
Tortoise and Black offer a professional and cost effective experience
Tortoise and Black website is very easy to use particularly if you have tried a selection of glasses before ordering and you know the size and style you require.
I ordered frames only.
Everything went very smoothly and the glasses were delivered on time. I am extremely pleased with them.
22. juni 2024
Great service 5 🌟 of 5
Great service 5 🌟 of 5
Got a courtesy call to confirm whether I'd be in on the delivery day from a lovely young member of staff there. Delivered as promised, highly satisfied. Thank you!
6. juli 2024
Prada WZ19 with prescription
I ordered Prada WZ19 and I use prescription. I got my glasses within 10 days with tracked delivery so it was all safe. I was really scared about using prescription but specks are actually perfect. I want to wear my glasses all the time now because of that. Glasses came in a Prada box, packed in a carboard box which was very safe in the travel. All an All awesome. the only thing which I noticed was different from other side I ordered the same Prada glasses as a gift, was a sunglasses cover/sachet. I received that from a different website with the glasses and obviously big box is not great for small bags so it's just useful to have something like that but I assume each shop is different.
28. maj 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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