So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Se mere
Virksomheden har svaret
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Se mere
Every experience has been a pleasure. I buy firewood frequently, and past purchases include a woodburning stove and two electric Everhot's. Truly, can't fault them and their friendly, helpful customer... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Kontaktoplysninger
Unit 42, Vale Business Park, CF71 7PF, Llandow, Storbritannien
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4,8
Fremragende
253 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service, let me know when the product was back in stock and it was delivered in a couple of days.
31. august 2023
Besvarelse fra Topstak
Thank you for you 5 star review!
We are very grateful for your feedback and pleased to hear you are happy with the service received.
Besvarelse fra Topstak
Thank you for you 5 star review!
We are very grateful for your feedback and pleased to hear you are happy with the service received.
Good service Thanks recommended 5*****
Excellent communication, kept up to date with a late order, would definitely recommend a d use topstack again.
22. august 2023
Besvarelse fra Topstak
Thank you for you 5 star review!
We are very grateful for your feedback and pleased to hear you are happy with the service received.
Besvarelse fra Topstak
Thank you for you 5 star review!
We are very grateful for your feedback and pleased to hear you are happy with the service received.
Besvarelse fra Topstak
Thank you for you 5 star review!
We are very grateful for your feedback and pleased to hear you are happy with the service received.
Great service and speedy delivery.
7. august 2023
Besvarelse fra Topstak
Thank you for you 5 star review!
We are very grateful for your feedback and pleased to hear you are happy with the service received.
Very happy with the product
Very happy with the product, best price, quick delivery, great company to deal with, thanks.
1. august 2023
Besvarelse fra Topstak
Thank you for your 5 star review!
We are so grateful for your feedback and pleased to hear you are happy with the service received.
Quick response
26. juni 2023
Besvarelse fra Topstak
Thank you for your 5 star review!
We are so grateful for your feedback and pleased to hear you are happy with the service received.
Prompt and efficient delivery at a…
Prompt and efficient delivery at a reasonable price.
25. juli 2023
Besvarelse fra Topstak
Thank you for your 5 star review!
We are so grateful for your feedback and pleased to hear you are happy with the service received.
Besvarelse fra Topstak
Thank you for your fantastic 5 star review. We are so pleased you are happy with the service and products you have received.
Please do not hesitate to get in touch if we can be any help in the future
Besvarelse fra Topstak
Thank you for your fantastic 5 star review. We are so pleased you are happy with the service and products you have received.
Please do not hesitate to get in touch if we can be any help in the future
Great supplier
Great supplier . Goods were out of stock but they called to explain when they would be back in stock. This was all good and they arrived the following week . Really good personal service .
3. juli 2023
Besvarelse fra Topstak
Thank you for your fantastic 5 star review. We are so pleased you are happy with the service and products you have received.
Please do not hesitate to get in touch if we can be any help in the future
Besvarelse fra Topstak
Thank you for your fantastic 5 star review. We are so pleased you are happy with the service and products you have received.
Please do not hesitate to get in touch if we can be any help in the future
We had a big birthday party planned for…
We had a big birthday party planned for Sunday and everyone wanted Pizza and BBQ. I placed the order the Monday before, requesting that the Kamado Joe be delivered in time. THe Team at Topstak got there for Thursday! Pirce was very fair and their customer services, a delight.
3. juli 2023
Besvarelse fra Topstak
Thank you so much for the fantastic feedback and 5 Star review. We are so pleased that we were able to be of assistance and get the grill to you in time for the occasion.
We hope you had an amazing party and if we can be of any further assistance in the future please do not hesitate to get in contact.
Besvarelse fra Topstak
Thank you for the wonderful feedback & the 5 star review!
Slight delay on behalf of DHL
Slight delay on behalf of DHL, but the guys at TopStack let me know straight away, great customer service.
21. juni 2023
Besvarelse fra Topstak
Thank you for your feedback.
We do apologise for the delay in the delivery and work hard to ensure all consignments leave on time.
Overall, we are grateful for your feedback and that your consignment did arrive in a timely manner.
Will use again
Good price, good logs (as in uniform length, we use it to burn obviously, but stored as a feature of our living room so want them to look nice). Delivery exactly when and as expected and the staff are always brilliant.
15. juni 2023
Besvarelse fra Topstak
Thank you for your fantastic feedback and 5 star review!
Besvarelse fra Topstak
Thank you for the 5 star review!
We really appreciate you taking the time to leave us a review and love to hear customer feedback
Always efficient
14. juni 2023
Besvarelse fra Topstak
Thank you for taking the time to leave us a review!
Your feedback is always appreciated
Terrible service instore
Did most of the homework via the website but still wanted to see the fire pit for myself instore…….got there 1.45 last Friday and no one around to ask for service, eventually saw a bell to press and a man came from office. Possibly the worst service I’ve ever had from anywhere, I was problay not spending enough…. ….couldn’t really answer our questions but more importantly didn’t seem bothered. We amazingly still purchased the fire pit as it was for Father’s Day but would I recommend this place ……well if you don’t want personal service but are confident on what you want to purchase then good luck
16. juni 2023
Uopfordret anmeldelse
Besvarelse fra Topstak
Hi Helen.
I apologise it has taken me this long to come back to you as we have been investigating your concerns further.
As a family run business this is certainly not the level of service we expect from our sales team as we at Topstak do pride ourselves on offering the best level of customer service.
Please rest assured your feedback has been raised with the relevant members of staff and taken on board to ensure this does not happen again.
Many thanks for taking the time to bring this to our attention.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.