Professional experience from start to finish,the work was completed to a high standard and I couldn't be happier. The Ironwood Stove is amazing too. James,Adam and Paul were great to deal with.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Se mere
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Se mere
Virksomheden har svaret
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Kontaktoplysninger
Unit 42, Vale Business Park, CF71 7PF, Llandow, Storbritannien
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4,8
Fremragende
254 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible service instore
Did most of the homework via the website but still wanted to see the fire pit for myself instore…….got there 1.45 last Friday and no one around to ask for service, eventually saw a bell to press and a man came from office. Possibly the worst service I’ve ever had from anywhere, I was problay not spending enough…. ….couldn’t really answer our questions but more importantly didn’t seem bothered. We amazingly still purchased the fire pit as it was for Father’s Day but would I recommend this place ……well if you don’t want personal service but are confident on what you want to purchase then good luck
16. juni 2023
Uopfordret anmeldelse
Besvarelse fra Topstak
Hi Helen.
I apologise it has taken me this long to come back to you as we have been investigating your concerns further.
As a family run business this is certainly not the level of service we expect from our sales team as we at Topstak do pride ourselves on offering the best level of customer service.
Please rest assured your feedback has been raised with the relevant members of staff and taken on board to ensure this does not happen again.
Many thanks for taking the time to bring this to our attention.
Great service and information
12. juni 2023
Besvarelse fra Topstak
Thank you for taking the time to leave us a review - we really do appreciate your feedback
Delivered on time and we’ll packed
25. maj 2023
Besvarelse fra Topstak
Thank you for taking the time to leave us this great feedback!
Besvarelse fra Topstak
Thank you for your 5 star review.
We appreciate you taking the time to leave us your feedback
Great service
The items were delivered on time and they were exactly what I had wanted also the communication from topstak was good.
1. juni 2023
Besvarelse fra Topstak
Thank you for the 5 star review!
We really do appreciate you taking the time to leave us this wonderful feedback
Excellent service when I had an issue…
Excellent service when I had an issue with the order
Someone on the phone to easily speak to and resolve in 10 minutes
Great price too
10. maj 2023
Besvarelse fra Topstak
Thank you for your 5 star review Mr Turner.
Great to hear the issue with your order was resolved quickly.
Besvarelse fra Topstak
Thank you for your 5 star review!
We really do appreciate you taking the time to leave us feedback
Good communication and delivery
Good communication and delivery, the placemats were lovely. So very satisfactory.
3. maj 2023
Besvarelse fra Topstak
Thank you for your fantastic 5 star review.
We hope you enjoy your purchase
Besvarelse fra Topstak
Thank you for the 5 star review!
We hope you enjoy your purchase
Ordered online picked date of delivery…
Ordered online picked date of delivery couldn’t fault this company excellent experience would highly recommend to anyone
1. maj 2023
Besvarelse fra Topstak
Thank you so much for your 5 star review!
The delivery date selection is a new function we have added to our website and it is great to have such positive feedback on it!
Brilliant
Brilliant, friendly, no fuss,excellent communication. Delivery was on time and helpful. I will definitely order from Topstak again
1. maj 2023
Besvarelse fra Topstak
Thank you for your 5 star review.
We are so pleased you have had a great experience and if you do need anything else please do not hesitate to get in contact.
Besvarelse fra Topstak
Thank you for your 5 star review!
We hope you enjoy your Kamado Joe and fingers crossed for some sunny weather too!
Customer care brilliant will be buying…
Customer care brilliant will be buying from them again
26. april 2023
Besvarelse fra Topstak
Hi Mark. Thank you so much for your great review! We are so pleased you have had a great customer experience with us.
Great communication with the driver
Great communication with the driver - he had fun finding us but all good 👍🏻
24. april 2023
Besvarelse fra Topstak
Thank you for your 5 star review. We really appreciate your feedback!
Delighted with purchase and delivery .
11. april 2023
Besvarelse fra Topstak
Thank you for this great review! We really appreciate your feedback
I’ve used Topstak twice now and each…
I’ve used Topstak twice now and each order has been delivered on time with no issues. Will use them again without hesitation.
29. marts 2023
Besvarelse fra Topstak
Hi Matthew, thank you for the great review and of course for choosing Topstak again, it really is appreciated!
Friendly staff and fast delivery at a…
Friendly staff and fast delivery at a great price.. Thank you!
30. marts 2023
Besvarelse fra Topstak
Thank you for the great review Trevor, we hope you enjoy your purchase and are always on hand should you need anything else.
Fire irons
The set of fire irons arrived early. They look very good and were a good price
28. marts 2023
Besvarelse fra Topstak
Thank you for your lovely review, it really is appreciated. If we can be any further assistance in future please do not hesitate to get in contact.
Besvarelse fra Topstak
Thank you for your order and review Debra!
Very much appreciated
Besvarelse fra Topstak
Hi Michael, thank you for the great review! If we can be any further help in the future please don't hesitate to get in touch
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.