TopCat Window Blinds Anmeldelser 

213
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Second time we have bought blinds from TC. Easy process for booking for measure and quote then order and fitting. Good quality blinds. Highly recommend and will definitely use again. Thanks team J

Bedømt til 5 ud af 5 stjerner

Understood exactly what requirements were from my end and time between order and delivery was very quick. Fitting also done quickly. Blinds very good quality - very pleased.

Bedømt til 5 ud af 5 stjerner

Really pleased with my new blinds, the quality is excellent and look very stylish in all the rooms. The whole process from start to finish was very fast & professional. I am really happy with the fin... Se mere

Bedømt til 5 ud af 5 stjerner

Contacted them on the Sunday, came out on the Monday to measure and were fitted the following Wednesday ... great service from start to finish... I have used Topcat previously and will definitely be u... Se mere

Virksomhedsoplysninger

  1. Indretningsarkitekt

Skrevet af virksomheden

Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

213 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(213)

78 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

ORDERED THREE BLINDS PAID DEPOSIT

ORDERED THREE BLINDS PAID DEPOSIT. TWO WEEKS LATER HAD TO PAY THE BALANCE AS THE BLINDS WERE READY. FITTER APPEARED WITH ONE BLIND, COUPLE OF WEEKS LATER ANOTHER BLIND WAS READY, PUT IN THE DIARY FOR THE FITTER TO COME DIDNT APPEAR, HADNT BEEN PUT IN THE DIARY WAS REBOOKED HE DID APPEAR. BLINDS ARE FINE. THIRD BLIND THEY CANT MAKE UP THERE MIND IF THEY CAN MAKE THE BLIND OR NOT, BUT GET THE IMPRESSION THAT THEY DONT WANT TO REFUND MY MONEY FOR THE THIRD BLIND, EVEN ALTHOUGH THEY HAVE HAD IT FOR A COUPLE OF MONTHS.
SKIP THIS COMPANY ON GOOGLE SEARCH.

8. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

Excellent Service
There Rep Stuart arrived on Tuesday measured gave us a price and they were fitted on Friday, both men very pleasant, and both phoned to say they were in there way. I definitely would order from this company again.

31. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

TOPCAT ROBBERS

If i could leave no stars I would. Robert came out and measured up and we selected what blinds we wanted. A week later (after they took £280 deposit off me) we got told they cannot supply the blinds we chose. We asked for a refund. 4 WEEKS! have now passed and they are passing us from pillar to post not giving us our refund for the blinds THEY COULD NOT SUPPLY! We have phone them at least 10 times about this. I phoned again today and was told the money would be in buy end of business today...... Still not in ! Basically they have robbed us!

20. april 2022
Uopfordret anmeldelse
TopCat Window Blinds-logo

Besvarelse fra TopCat Window Blinds

Hi Mr Berry and I am sorry that you felt you had to post this scathing review. I am to understand you did wait for your refund but it was refunded in full and we have in no way robbed you. I am sorry that we did not live up to your expectations at this time but you do have all your money returned - thanks you for taking time to post this, best regards The Top Cat Team

Bedømt til 1 ud af 5 stjerner

Expect to be looked down on

Had chap out for a quote. Son got flat not in best area but we wish to make it a lovely home so are decorating. Guy eyeballed flat said figure no sample shown. We will take our honest hard earned cash to a buisness who treats everyone the same. Here’s a tip your no better than anyone else regardless of where anybody stays

8. marts 2022
Uopfordret anmeldelse
TopCat Window Blinds-logo

Besvarelse fra TopCat Window Blinds

Hi Claire and I am sorry to read this review as our salesmen usually get fabulous reviews as you will see on facebook where most of our customers leave their reviews - di you contact us at Head Office so we could look into this? Regards, The Top Cat Team

Bedømt til 5 ud af 5 stjerner

Ask for Stuart for your fitting

5 star service from Top Cat. Special mention to Maggi for all her efforts with my order and Stuart for expert advice and assistance

2. marts 2022
Uopfordret anmeldelse
TopCat Window Blinds-logo

Besvarelse fra TopCat Window Blinds

I am sorry to read this and very surprised to hear this as Gavin is one of our top Brand Ambassadors for Top Cat as you will read in facebook reviews - did you contact us at Head Office to look into this? regards, The Top Cat Team

Bedømt til 1 ud af 5 stjerner

Worst company ever

Do not buy from them; it is one of the worst companies I have ever encountered. Appalling and rude, never felt more degraded. I purchased three blinds and one of them was wrong. It took ages to settle this issue however I had to pay extra if I wanted the blind I had originally payed for. Customer service was terrible, especially from the person who came to measure the blinds. Kept ignoring me and not returning my calls and at the end I had to pay more for something that wasn't even my fault. This is unacceptable behaviour and no customer should be treated like this. I will never buy from them again.

2. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good service

Decently priced. They came and fitted roller blinds in my 2 bedrooms. Happy with the service and would recommend.

19. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top Cat Windows gave us excellent service

About 10 years ago and service was excellent. We contacted them again for new vertical blinds for our Living Room - they came and gave us a price measured the windows and fitted the Vertical Blinds within five days. The representative was very pleasant - he had all the information we needed - he was very helpful. So we would recommend Top Cat Window blinds.

25. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service from topcat

Fantastic service from topcat. The sales rep Gavin was fantastic when discussing prices etc. Got another company out to ensure prices were competitive, which they were. Went with topcat, advised they would be fitted within 3 weeks, just over 2 weeks and the fitter came today, I was given a call yesterday to advise of the timeframe. He arrived within the timeframe and done a fantastic job as well as fitting 4 blinds very quickly.

19. oktober 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disgraceful

Having placed an order for 5 blinds l was told by their rep they would be ready in 3 weeks. 7 weeks later after posting on their social media page today l received a phone call this afternoon to say the material l ordered for the blinds was discontinued. Funny that because last week when l called to ask what the hold up was l was told they were waiting on a part.
They have had my money for 7 weeks and didn't have the decency to contact me in all that time. All I can say is use them at your pearl.

29. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE THIS COMPANY APALLING…

DO NOT USE THIS COMPANY APALLING CUSTOMER SERVICE

Blinds measured incorrectly on 2 occassions. Rep asked to contact me and never got back to me. I requested my deposit back for 4 days. Brooke called me apoligising & saying its a family business let us put it right. So I trusted them. BIG BIG MISTAKE! My blinds arrived & fitted. The pelmets all uneven with gaps. I cannot open my windows & if I move the blinds higher they are too short. Apalling requested money back was told if they agreed this they would take the blinds away I said thats fine. They are currently refusing to reimburse a penny. I have asked to speak with management & they are magically unavailable. PLEASE PLEASE DO NOT USE THIS COMPANY. I WILL BE PURSUING THIS COMPANY THROUGH TRADING STANDARDS AND THE COURTS IF NECESSARY

22. september 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Return customer.

Second time I've used this company and I absolutely would not go anywhere else. Phoned looking for a quote and managed to get an appointment for the next day.

The salesman (Gary) turned up bang on time and I honestly can't praise him highly enough. Respectful, patient, relaxed and genuinely seemed to have our best interests as a priority. Believe me, I'm the first to complain when customer service is bad, but this was such a stress free experience.

Felt the price was very fair for a high quality product. Highly recommend.
This is how it should be done!

4. august 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AWFUL

If I could choose 0 stars, I would. I'm struggling to express just how bad the service and the quality of installation has been. A nightmare from start to finish. Avoid at all costs.

14. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top Service from Top Cat Window Blinds

Just had new blinds fitted in whole House from Top Cat Window Blinds. From making initial contact with company through to fitting everyone in the company were professional and friendly. Arrived on time for both measuring up and fitting appointments. Excellent choice of type/colour of blinds at a good, competitive price. Very pleased with the service. Would use again and recommend.

13. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrendous service

Horrendous service. Called the main number to query where our 5pm appointment was (it was 6:15pm) I was answered by the most unhelpful man. I was told they are out until 7pm, which I then explained that I have a baby and will need to reschedule. He then said again they are out until 7pm. I explained that its too late and said "nae bother" and hung up!!!

24. maj 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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