TopCashback Australia Anmeldelser 271

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... Se mere

Bedømt til 5 ud af 5 stjerner

TopCashBack is my preferred Cash Back provider in Australia. I'm actually shocked how good these guys are !! No glitz or glamour - just doing what they say they would do it .. when they would do it.... Se mere

Bedømt til 5 ud af 5 stjerner

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... Se mere

Bedømt til 1 ud af 5 stjerner

Does not track purchases made through their app, enabling relevant tracking settings. I have realisef they never paid out any of the big cashback proms advertised - like the mobile prepaid plan purcha... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cashbackleverandør

Skrevet af virksomheden

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

271 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

TopCashback delivers

TopCashback delivers cashback on everyday purchases as their website says. The website provides clear instructions on how to make purchases qualify and how to claim. If you read all instructions carefully and follow them, then the process works smoothly. I have already received several hundreds of dollars cashback from everyday purchases into my savings account.

16. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Topcashback Are The Best!!

I have nothing but praise for this cash back site. They are professional, give great discounts and quick to reply for any support. They are always my 1st pick for any purchases, AAA+++

12. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Trustworthy TopCashback

Cashback always turns up in your TopCashback account, followed by fast delivery to your bank account when requested. What more could you ask for, I'm happy with this very reliable company

11. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unfair Cashback Policy: Lost Rewards Due to Retailer Cancellation

I'm extremely disappointed with my recent experience with TopCashback and MyDeal. I purchased three items on MyDeal via TopCashback, spending over $50 to earn rewards. However, the seller cancelled one item, and due to TopCashback's policy, I lost cashback on the entire purchase.
TopCashback's policy states: "If any part of an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account." I find this policy unfair, as it penalizes customers for issues beyond their control. TopCashback blames MyDeal for not paying the commission.
A more reasonable approach would be to prorate cashback rewards based on delivered items rather than cancelling the entire reward due to a single item cancellation by the seller.

4. august 2025
Uopfordret anmeldelse
TopCashback Australia-logo

Besvarelse fra TopCashback Australia

Hi Katsuo,

Thank you for taking the time to share your experience. We’re very sorry to hear of your frustration, and we completely understand how disappointing it must be to miss out on cashback.

The policy you referenced is correct. Cashback is only issued when the entire order is fulfilled without changes, as retailers typically don’t pay commission if any part of the order is cancelled. This is why cashback unfortunately can’t be passed on when a partial cancellation occurs—even if it’s outside the member’s control.

To help avoid any confusion, this policy is clearly stated on the merchant's cashback page and is visible to all members before making a purchase. We always recommend reviewing the terms and conditions for each retailer to understand how cashback eligibility may be affected by returns, cancellations, or modifications.

Your feedback is incredibly valuable as it's something we’re actively advocating for with our partners to help improve the process.

We appreciate your understanding and are here to assist you further if you have any additional questions or concerns. Please feel free to reach out by raising a support ticket.

Kind regards,
TopCashback Support Team

Bedømt til 5 ud af 5 stjerner

It works

It work, got cashback after purchased from Aliexpress. Success rate is 90% so far. Remember to check the product if it’s valid for cash back

31. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid like the plague

Avoid like the plague. I used to make a lot of purchases over the last few months and have 2k payable, suddenly I'm unable to withdraw, no email from support or any communications from them. Super dodgy, have a look at their competitors who often have better rates. Willing to update this review if they sort it out.

22. august 2025
Uopfordret anmeldelse
TopCashback Australia-logo

Besvarelse fra TopCashback Australia

Hi Sarah,

Thank you for sharing your feedback. We're really sorry to hear about your experience and can completely understand your frustration.
Please rest assured that we never aim to withhold cashback from our members. Cashback becomes available for withdrawal once it's confirmed and approved by the retailer—which can take some time, depending on their individual processes.

If you’ve had cashback sitting in your account as payable and have been unable to withdraw it, we’d love the opportunity to look into this further for you. Please reach out to our support team on contact@topcashback.com.au with your registered email address or account details so we can investigate and resolve it promptly.

We truly value your feedback and appreciate the opportunity to make things right.

Kind regards,
TopCashback Support Team

Bedømt til 5 ud af 5 stjerner

So far so good

So far, my experience with Top Cashback has been excellent. As of now, it’s the best cashback platform in Australia, in my opinion. I don’t often write reviews, but I feel they deserve recognition for their hassle-free service, especially compared to the issues I’m currently facing with another cashback platform. Highly recommended!

18. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New Hires Make All the Difference

I've been with TopCashback since its inception. There were teething problems in the first couple of years, but with the new hires it has since matured into a reliable and responsive outfit. Sometimes when a transaction fails to track for whatever reason, it's reassuring to have a dependable support team to help resolve the problem.

27. august 2025
Bedømt til 1 ud af 5 stjerner

It takes MONTHS to get a cash back

It takes MONTHS to get a cash back. Total waste of effort. Either provide a cash back or don't.

15. juli 2025
Uopfordret anmeldelse
TopCashback Australia-logo

Besvarelse fra TopCashback Australia

Hi Joel d,

Thank you for sharing your feedback, and I’m really sorry to hear about your experience. We completely understand how frustrating it can feel when cashback takes longer than expected to reach your account.

The time it takes to receive cashback depends on when the retailer confirms that your purchase is valid (for example, ensuring it hasn’t been returned or cancelled). Unfortunately, some retailers process this quickly while others can take longer, which is why the timeline can sometimes feel slow.

That said, we’re always working with our retail partners to speed this up wherever possible, and our team is here to help if you ever have a delayed claim. Please feel free to reach out to us directly so we can look into your specific transactions and make sure everything is on track.

Bedømt til 5 ud af 5 stjerner

Secure

I appreciate all the checks and security to keep access to my account safe. Instructions were easy to follow too.

6. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It was very easy to change my payout…

It was very easy to change my payout destination.
I needed some money to buy food so I can feed my possums. The money came at the right time. It is not fair being on a pension, but every bit counts.
I have TopCashBack Australia to thank for money to feed my possums, the pension did not go far enough this fortnight. Times are tough on a lot of Aussies, actually, on a lot of people around the world. We were the lucky country, but we squandered the royalties from the mining boom; we should have build infrastructure instead of closing factories, selling off our businesses to OS & our homes to OS, that is why we are in the shit! We make nothing here, so we get nothing in our pockets while house prices go up due to no houses being built. /rant

2. august 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great customer support

Two months ago, I made an online purchase where TopCashback was offering a 27% cashback which was quite a sweet promotion. Although the cashback didn’t track initially, I reached out to a representative via OzBargain who was very reassuring and assisted me in resolving the issue. Super grateful for the prompt support!

29. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Topcashback is the Best

I been using Topcashback for a year now i had no issues with tracking of purchases like other cashback places & the website is easy to use I'm very happy so far well done Topcashback.

1. juli 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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