Toetots Anmeldelser 143

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The quality is so so so great, 10/10 quality. Shoes are so soft, design is so cute. My baby toddler couldn’t keep eyes off from it. Customer service is unparalleled, they addressed my concern very se... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing shoes. I ordered the wrong size, but they were very helpful in finding the right one and communicating throughout the process. Beautiful shoes.

Bedømt til 1 ud af 5 stjerner

mauvaise taille envoyées à la commande, contact avec le SAV qui nous fait payer une nouvelle livraison pour récupérer de nouvelles chaussures a la bonne taille, puis plus de nouvelles nous n’avons... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered 2 pairs of shoes for my son but unfortunately they were too small. Customer service was extremely helpful & very on top of replying!! It took less than 2 days to get a new order processed fo... Se mere


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

143 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I was initially hesitant to spend too…

I was initially hesitant to spend too much on shoes for my son, knowing how quickly kids outgrow them. But Toetots completely changed my perspective! The quality and comfort are unmatched, and their designs are so thoughtful. Plus, with their seasonal discounts, I was able to snag a great deal. My son has been wearing the shoes for months, and they still look great. Definitely worth the investment!

10. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Zero stars- ToeTots is a scam

I would give zero stars if I could. ToeTots says they ship within 1-3 business days, but I’ve waited three weeks and still have nothing. Furthermore, I’ve reached out FIVE TIMES through different avenues and the only reply I got was after threatening to report them. The reply didn’t answer a single one of my inquiries, nor did they cancel and refund my order as I requested. There is no phone number to call and cancel or look into a refund status. The Shop app shows the order is still being prepared, after almost a month. Look at he reviews from others and you’ll see this is common. ToeTots have effectively stolen from me and I will be reporting them to the FTC. Go with 2TinyFeet- at least they have a responsive customer service team.

4. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I accidentally ordered the wrong size

I accidentally ordered the wrong size, and when the shoes arrived, they didn’t fit my child. I was so worried it would be a hassle to fix, but when I reached out to their customer service team, they were incredibly friendly and helpful. They guided me in finding the right size for my child and even sent a replacement package promptly. I’m beyond impressed with their customer care and dedication to making things right. Highly recommend TOETOTS!

17. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disappointed

I bought 2 pair of shoes, I wanted to return one pair because is too small for my son and asked how to proceed and didn't have any answer yet. In their website is written that you can return within 30 days. Also the shoes look wide but when you take the inside part is clearly not wide enough to be called respectful shoe.

25. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I had a disappointing experience :(

I had a disappointing experience with this product. The shoes I received were made in China and looked very different from the pictures. One of the shoes had a piece of silicone or plastic stuck underneath the insole, which hadn’t been properly removed during manufacturing. My son kept complaining that something felt odd inside, but I couldn’t figure it out until I removed the insole and found the issue. The sole was even marked by this leftover piece. Poor little boy!

Their marketing might be good, but the company clearly lacks quality control and attention to detail. I wouldn’t recommend them.

10. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

FRAUD

No shipping information received. When I contacted them, I received a reply to say I will receive tracking info within 36 hours and I can upgrade to express shipping following a link (stupid me). No reply from customer service since I purchased express shipping.

FRAUD COMPANY.

11. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not recommend - fraud company

When I placed my order, it said the shoes would be delivered within the next 3-5 business days. It's been 14 days and I still haven't gotten my order. I emailed them - no response. It seems like it's a fraud company. Do not recommend. There's plenty of similar shoes on amazon.

10. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have ordered 2 shoes for my kids and…

I have ordered 2 shoes for my kids and let me start by talking about the quality and the the way it was shaped to give enough room for the toes also the cushioned filling ,at the end let’s not forget the budget friendly prices ,i think I will be a loyal customer and I encourage everyone to buy toetots products.
Last but not least big thank you for customer service,you were very helpful

5. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fab customer service

I have had a brilliant customer service experience. I received the trainers I ordered for my little one but they were too small so I contacted Toetots right away and they are sending me replacements at the right size, I only pay shipping costs. They helped me make sure I got the right size this time, this is fantastic customer service.

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very unreliable company, feels like a fraud!

Very unreliable company! I placed an order 10 days back and within 24 hrs of placing the order I realised that the sizing may not work for my kid. I wrote an email to them asking if they can cancel the order. No responde for a week. I wrote to them on Instagram via their channel and still no response. It’s now been 10 days, they have deducted my money and there’s no word from them on either cancelling the order or shipping timeline. Fraud company that cannot be trusted.

12. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I'm so happy with both the winter and

I'm so happy with both the winter and summer shoes I bought ! The WildKid winter boots are amazing - they lasted all winter, even through snow and rain and still look brand new The Air Wave shoes are great too: easy to get on and my kiddo loves how comfy and soft they are.

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love both the TotTrek and Dawn shoed

I love both the TotTrek and Dawn shoed, they're adorable and my son loves them! I messed up and forgot my discount code, but customer service was amazing and gave me a voucher to use next time. Can't wait to buy some winter shoes!

30. september 2024
Uopfordret anmeldelse
Toetots-logo

Besvarelse fra Toetots

Thank you so much for your kind words and support!

Bedømt til 1 ud af 5 stjerner

Brand cinese che promette express delivery…che in realtà durano un mese

Sto aspettando l’ordine express da un mese..doveva arrivare entro due giorni lavorativi.
Oggi mi è arrivato un link dove c’è scritto che il pacco spedito da Yunexpress è stato preso in carico da Amazon a Milano e probabilmente arriverà a noi tra 10 giorni.
Molto probabilmente quando riceverò il pacco dovrò fare un reso perché la scarpa sarà già piccola a mia figlia.
Ho chiesto specifiche sull’arrivo del prodotto che sembrava dovesse arrivare dagli Stati Uniti ma nessuno ti risponderà mai a questa domanda, ho commentato i loro post su Instagram e hanno cancellato i miei commenti.
Non mi sembra un servizio molto trasparente, ora sono proprio curiosa di vedere che prodotto ci arriverà.
Per la prima volta ho provato a spendere poco per le scarpe di mia figlia ma è un errore che non ripeterò mai più.

19. oktober 2024
Uopfordret anmeldelse

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