Toco Holidays 

This company is frawd
This company is frawd. Sent me on holiday to marakesh. Took my money. Then cancelled the hotel and transfer. I had to pay again for hotel and taxis.
Now dont answer my phone
And didn't return my money.

This company is frawd. Sent me on holiday to marakesh. Took my money. Then cancelled the hotel and transfer. I had to pay again for hotel and taxis.
Now dont answer my phone
And didn't return my money.

Booked a short ski break to Bulgaria, tickets only arrived when we were at the airport, the transfer arrived 4 hours late in Sofia and then we found out there was no voucher for our ski hire and lift passes; £400 out of pocket and some 8 months later, noting back from Toco despite apologies and assurances - my recommendation is DO NOT USE THESE FRAUDSTERS

I fully paid holiday with them and them just disappear and the worse is not want can make refund for us because they wasn’t registered with abta . The only thing we can do is just pray for no more people past this nightmare

We paid £3417.00 over 3 months for a…
We paid £3417.00 over 3 months for a family holiday, it was never booked by TOCO, fraudulent tickets were issued by TOCO (ANTON FERRNANDO CALLING HIMSELF ANDY)
The holiday accommodation provider knew nothing about the false voucher issued.
ANTON FERNANDO BORN JULY 1988,IS THE SHADOW BEHIND THIS STEALING INNOCENT PEOPLES MONEY, going under various different names.
Please can everyone that’s been conned by TOCO holidays contact Action Fraud, there details are on the internet
Action fraud ref NFRC230706069

This company is an absolute disgrace! We went on holiday in March to Lanzarote with this bunch of conmen & despite me calling & checking the week before up until the very day of departure, they still hadn’t arranged our transfers. I am disabled so this was a panic attack moment when we were told we had to get a TAXI, at OUR expense, in an airport we didn’t know & me suffering from the travelling. Despite my calling just about every day of the holiday to find out about return transfers, again we were told to get a taxi, again at our expense but we would be refunded for both ways.
That refund has never materialised & the attitude of the staff has been absolutely shocking! I was told that “someone like me could afford it anyway”! 😲
I very much wish that was the case, but unfortunately not. We had booked all inclusive to allow us to have a small budget but enough to have a wee “treat” here & there. Those “treats” never materialised either as we had to keep €100 for the taxi back to the airport, as well as having already paid to get to the hotel, over & above the money they charged when they took the booking!
I’ve been fobbed off, insulted, conned & robbed! Obviously they hadn’t booked our hotel when we booked as they tried to move us to another hotel in an area we didn’t want, which of course was cheaper so when the time came & they did book the hotel, the price had gone up & so with the transfers they would have been losing money. That is THEIR fault but I don’t think the transfers had been booked whatsoever tbh!
One other thing, I had emailed, WhatsApped & asked verbally 10+ times for an ATOL certificate, this was never provided. Please please please, save your money, your patience & your sanity by not using this company!
(Phone number not working this morning so 🤞 trading standards are doing their job! They were my next port of call! 🙄)
Enjoy your holiday with a reliable & reputable company! 🌞 x

Sadly our experience is the same as many others. Holiday cancelled 48 hours before departure at beginning of April with the promise of a refund. This has not materialised and the company is incredibly hard to contact and deflects blame to "suppliers" despite the contract being directly with them, it also now appears the company has finally disappeared. If you look on companies house this company classified itself as "dormant" last year and posted zero income return so by operating they are very probably committing tax fraud. Also the Toco Holidays Ltd website (which has now disappeared) claimed they were ATOL protected which they are not. Also really disappointed in Trustpilot for enabling this criminal behaviour despite the huge warning signs over the past few months. Shame on them.

ITS A SCAM.
Please stay away from this company
They pester you for money on WhatsApp.
I think they are based Sri Lanka using fake English names.
They have taken £3576 from me but I am very lucky I paid with my credit card which they did not like initially.

Avoid like the plague... they take your money then ignore you and cancel your holiday... total scammers.... iv never known a company who contact you and harass you for payments over WhatsApp... ignore the emails and also the phone line font work.... this is a scam do not book with them...
I had a gut feeling this was fake with the appauling communucation and custoner service skills but the trustworth me carried on paying... now my kids are very upset i had to find out by contacting the hotel to be told the company cancelled this on 29th March but carried in taking my money. Evil human beings..

Please be aware of this company.
This is a fraud. we booked in advance a package holiday for two people in March . the holiday package was for June. we paid £500 deposit. i am not only lost my full money with Toco holidays company they give that much stress that i got completely sick. they are the horrible travel agency i have ever seen...i got all the prove with me.

Red alert 🚨 🚨🚨🚨🚨🚨
Please be aware of this company.
This is a fraud.
They will take money and later on cancel your booking and will ask you to wait for refund which will never ever come back.
They have taken 1050 pounds and cancelled my booking and I am still waiting for refund over the last 4 months but did not receive any penny.

These are their own people who are giving positive reviews or they are give review from self creative IDs..

They have only on WhatsApp number who is giving reply there only but no refund .

They will also send you a fake booking details which in real never booked.

🚨PLEASE REPORT THIS COMPANY AND NEVER BOOK WITH THEM. 🚨

Looking for a company to book a personalised package but then realised the website looked a bit strange. A quick Google found the reviews on here, I then decided to look further into them. They show ATOL protection but there's no record of them on the Atol website. I believe it's likely the company are scammers

Company claiming to be ATOL protected on their website when this isn’t the case at all. Avoid and choose a reputable company instead.

Have also seen evidence of customers being ridiculed over WhatsApp and taunted that they won’t see their money again which is another concern.

Avoid.

Website says ATOL protected but there is no record of them on the Civil Aviation Authority ATOL checker

STAY WELL CLEAR OF THIS COMPANY
Family of 8 left stranded at the airport with no transfer. We had to pay €190 to get to our hotel.. we booked the PortAventura package with 5 days passes arrived at the theme park yesterday to be told no park tickets have been purchased. The receptionist even tried calling Toco and no answer. Even though on their website it says 24 hour support. £6000 holiday ruined by this company. And to top things off we are the only english speaking people in the hotel and no English entertainment.
Trading standards have been notified. Toco holidays see you in court

AVOID !!
Avoid this company, didn’t book flights until 3 days before departure which meant a change in flights due to original flights being fully booked which meant change in holiday plans. They was meant to book a theme park but when we turned up to the theme park nothing was booked and company ignored us. They also didn’t book transfer which was included from the airport to the hotel leaving family of 8 stuck.
Do not use this company!!!

Off to a bad start through lack of communication on both sides..
But l must say Toco more than made up for it, by upgrading us as a kind gesture.
Not flying out until 22nd of May and have every faith that this holiday will be as fantastic as the trip Toco arranged for us last summer...
So looking forward to it.
Thank you Toco x

AVOID booking with this company, me along with 23 others including young children booked a package holiday to Disneyland Paris, they had cancelled everything apart from the flights, spoke to Toco, stated will speak with their supplier and in the meantime to pay and will refund us, we had written a letter of complaint to them, been almost 2 months, no response, ignore our phone calls, have blocked some of us.

AVOID BOOKING WITH THIS COMPANY!!

Avoid this company at all costs. They take your money ahead of time and don't deliver.

We booked to go on a magical experience to Disneyland Paris. Upon arrival, transfers were cancelled, hotel was cancelled and so were the park tickets. No viable communication from TOCO...just the same excuse they are giving everyone - blaming it on the supplier.

We were a group of 23 Inc children with disabilities which have come back heavily in debt as everything was put on credit cards.

Don't be fooled by the positive reviews... They are rude and have now blocked my number and not answering any of my emails/WhatsApp.

TOCO - If you are reading this, sort yourself out and refund us all. Trading standards have been informed. I advise others with bad experiences to speak with them too!!

AVOID Booked a surprise holiday for me and the wife for her birthday. Unfortunately we had a bereavement, so i asked if it was possible to cancel or do a name change and they just cancelled our holiday and took all our money. So we paid £1400 and received nothing be careful I don’t think the operator understood English. Not only have they kept my money but now ignoring all my messages AVOID AVOID AVOID