I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Se mere
I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Se mere
Virksomheden har svaret
Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
1052 Potomac St NW, Washington, USA
- 1 (888) 501-8101
- info@tnuck.com
- tnuck.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 73 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Buy It For Life
I am so impressed with consistent Tuckernut quality that, even though I wasn’t sure I actually needed a green sweater, it looked so beautiful on the website, I figured I’d try to find a way to fit it into my wardrobe. Well, let me tell you: she is here to stay! This gorgeous (color, fit (XS 5’3 110lb), thick, and sturdy) Buy It For Life sweater fits my wardrobe like a fresh breath of air! She instantly has pride of place in all her green glory! If there are more colors in my size, her family will continue to grow! 💚 Shipping time was reasonable and packaging as usual in the happy Tuckernut mailer.
Great service but dissatisfied with my purchase!
The service was excellent and the dress itself is very pretty. The top portion fit perfectly, but the skirt had far too much fabric. From the waist down it was extremely wide and added a lot of unnecessary volume, making me look much larger than I am. For reference, I’m a size M, 145 lbs, and 5'6". Unfortunately, it was a final sale, so I wasn’t able to return it.
The dress I purchased was the **White Seersucker Shawl Collar Adelaide Dress in White, size M**.
I am amazed at the quality of this…
I am amazed at the quality of this sweater. You can't tell by the photo or description, it is high quality fabric, not your typical knit. It feels and looks more cotton than polyester, it's not flimsy, a perfect weight and the cable is inset so it's very upscale in appearance.
Bad Customer Service
I purchased the Brown & Powder Blue Floral Zip Front Ellie Mini Dress Unfortunately, within about an hour of wearing it, the elastic in one of the sleeves broke. Because of the design with the puffy sleeves, it’s very noticeable—one sleeve stays full while the other looks droopy. I bought this a few months early for a girls trip and explained that it was the 1st time wearing it. They asked for pictures which clearly show the broken elastic but then came back and said too much time had passed and they couldn't tell how many times it was worn. I told them it was the first and only time worn they didnt care. They lost a customer

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Beautiful dress - Runs Small
Beautiful dress! However, it runs very, very small. I will have to return it not even sure if a size up will be large enough.
Garment Smelled, Customer Service Unhelpful
I ordered a sweater, which was packaged and delivered very well. When I opened the plastic bag containing the sweater, there was a strong chemical smell from the sweater. Perhaps the smell would come out with cleaning, but there is an attached tag that says the garment can't be returned if the tag is removed, which it would be for cleaning. I contacted Tuckernuck Customer Support and was told by the Virtual Assistant that I couldn't return it if it had been washed; I was on the phone for 20 minutes holding for a live person to discuss the situation, but no one ever came. I can't wear it unless it is washed. So the sweater is going back and it is unlikely I will buy anything from Tuckernuck again.

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Package was delivered late Saturday…
Package was delivered late Saturday night, left outside in an unsecure area. Driver did not call me to come and open the vestibule door. Package was not there in the morning.
Update: Package appeared in my vestibule Sunday afternoon. I love the skirt. It fits true to size

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The ‘denim’ dress is not actually…
The ‘denim’ dress is not actually denim. Poor quality for price. Also the red dress is taffeta and not listed as that. The other dress is also tacky looking but costs $198. Won’t be buying anything from here again.
I was so excited to get the Raya sequin…
I was so excited to get the Raya sequin dress for my brothers disco themed rehearsal dinner. The dress is so cute... but there is a major problem... it gave me an insane rash underneath both my my arms in the armpit region from the sequins. Like a rash that I had to get steroid cream for because it was such a bad reaction. I would think twice about getting this dress if you have sensitive skin. Which I don't really have... and I was only wearing it for about 5 hours. The rash finally went away about 2 days later. I'd maybe look at other sequin dress options because for $150 it was not the quality I was expecting from a price like that.

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LOVE this jacket and love this company
LOVE this jacket and love this company. I have ordered several items and they have been exceptional.
Thank you for correcting the gift…
Thank you for correcting the gift certificate address and getting it to arrive 2 days earlier! Wonderful customer service. A Grant
The fabric is beautiful
The fabric is beautiful and love the covered buttons. Very nice blouse but mine arrived with a big stain on the front so had to return. The other thing was it’s a bit wider in the bodice than I would have liked.
Goodbye Tuckernuck
I have always loved this brand, but I will never purchase from it again. Purchased the Hyacinth House Ditsy dress and paid $15 for a 2-day rush delivery. Ordered on a Tuesday and the dress arrived on Thursday. The dress, in my typical size, large, was tight in the chest. Reviewers had mixed opinions: some said the dress ran big or true to size, while one reviewer said it ran smaller. I did use their size chart measurements for a guaranteed fit, but it does not align, and it runs small. Someone stated it has an odd fit.
I immediately (same day it arrived) went online to return the dress and repurchase it in a larger size. I needed the dress for a baby shower on Saturday. I noticed they offered one-day shipping for $30 (next day), so I placed the order expecting it to arrive on Friday. I received a confirmation email that the dress would arrive by Monday. That's not one-day delivery!
I contacted customer service, who explained that the new order that was placed on Thursday (the same day, right after I received the mis-sized dress), but it was after 2pm. They do not consider Saturday or Sunday as business days. They did apologize and stated I would get a full refund. I have always ordered dresses from them and have never had this type of issue. There was no way to cancel the order after it had been shipped.
Now, when it arrives, I need to open it and attach a return slip inside. I want to return it without opening it. This whole thing could have easily been avoided if your size chart and shipping were clearly accurate and concise. I am out $15 for the 2-day shipping on my first order. So disappointed in Tuckernuck. Please stop sending me emails.

Besvarelse fra Tuckernuck
Very short
I should have taken previous review seriously when she mentioned it being great for her 14 year old. This dress is well made but definitely felt like it was made for a teen. Very very short and so proportions just looked off and I’m just 5’4”. I know that’s the style so if you want extra mini with high waist line this is perfect. Loved the fabric and it fit true to size otherwise. A larger size would have been too roomy everywhere else
I was quite disappointed in this thin, shapeless dress
I was quite disappointed in this dress, especially given its high price point. The dress is a large shapeless sack, sort of like a big men's shirt. Although it has a waist tie, and that helps a bit, it still feels quite sack-like even when tied. The material isn't nice to the touch -- it feels slippery and polyester-ish. And the material is thin, so my legs are fully visible through the material of the dress. In short, the whole thing feels cheaply made.

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Nearly $300 for flats made in China
Nearly $300 for flats made in China - unacceptable.
Very quick shipping and gorgeous dress
Very quick shipping and gorgeous dress. Perfect!!!!
The tags were removed from my dress…
The tags were removed from my dress upon receiving. Including the tag that says the dress cannot be returned if removed. Clearly the dress was returned by someone as the front of it has dirt on it. I am keeping the dress because I am wearing for an event this weekend but very disappointing for a $200+ dress. Poor reflection on tuckernuck.
Disappointed
I ordered 2 of the same dress. One was a birthday present and ordered first. The second (same dress and size) was ordered a few days later. The first order was not fulfilled but the second order was fulfilled quickly. The birthday present was going to another state.
I called customer service because the one dress had not been shipped and the other had already been delivered. The customer service person said it was due to gift wrap selection but promised to express ship it. It has now been almost 24 hours and my delivery has a label but no shipping information. I would not have ordered this dress if I had known it was going to arrive later than originally expected and not get there in time for a birthday. I am very disappointed!

Besvarelse fra Tuckernuck
Dette er Trustpilot
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