I have used several of the so called non stick, and in the end have been disappointed with them. My last one was one of the honeycombed stainless steel ones with ceramic in the dips. It is a satisfa... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The pans are great and are cooking really well - but the lid assembly is poor. Despite screwing very carefully the washer deformed and the screw head pushed straight through the washer - luckily I hav... Se mere
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If I could leave no stars, I would. I ordered the titanium pan and paid over £100 for it, believing that it would be non stick. When it finally arrived I followed the instructions to the letter I... Se mere
Simple easy shopping. Discount incentive and toxin free products. I have been slowly changing my storage and cookware to toxic free items. I was happy to see high quality utensils at a reasonable pric... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards. Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality. We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.
Kontaktoplysninger
8206 Louisiana Boulevard Northeast, 87113, Albuquerque, USA
- support@titanskitchen.com
- titanskitchen.com
4,0
God
176 anmeldelser
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Titan's Kitchen is a SCAM COMPANY
Titan's Kitchen operates a SCAM COMPANY with absolutely no regard for customer satisfaction! I do not say this lightly but have written them multiple emails with few replies.
They ONLY work by email and did not respond to my complaint which was that the two boxes that arrived were dented and crushed inside the shipping bag. When opened, the top-flap of the larger box was stuffed INSIDE the box! That top-flap has a little white handle but the entire flap was INSIDE the box! It looked like it was a bad return to a Costco warehouse and could hardly be given as a special gift the way I had intended.
The company is totally defensive saying that they "package things with great care", but honestly, how can you courier two heavy frying pans in a PLASTIC BAG and call that care? Care is when you double-box a heavy item to ensure it travels well. Instead, Titan's Kitchen blamed the courier. (but hey, the courier did not put the box flap inside the box!) If a company like Kitchen Aid can safely deliver their heavy mixers, surely Titan's Kitchen can double-box their pans.
With flowery language their email said they were sorry and they understood why I was upset. Then they suggested I keep the product and accept a 10% refund! Really? Absolutely NO integrity!
They do not have a phone line dedicated to customer service so nothing happens quickly. This is clearly by design. They have an auto-response to emails saying they will reply within 24 hours. The truth is that they only responded to some of my emails emails and again, they skirt around taking any responsibility. They truly operate like a scam online company that just wants to get your money. If their product actually is any good, where is their pride in packaging it well and ensuring customer satisfaction?
I want to return these two frying pans which are themselves in perfect condition despite the poor packaging. I have taken photos of them because I am actually fearful that Titan's Kitchen will make up another excuse for why they can't refund me the full amount.
I am reporting them to the Better Business Bureau and have been writing honest public reviews about how incredibly terrible my experience has been.
Since placing my order, I have had nothing but grief. The gift that I was so excited to give has brought nothing but heartache.
This is not an upstanding company AT ALL! To do right by me, they should be offering me a free return and a full refund. Will they do this or will they just blame the courier and hide behind their return policy? A forthright company would do exactly this. I will be posting again because their quickest replies are on this public forum.
Shameful, shameful business practice.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Heidi,
We’re sorry to see another review from you and that you remain unhappy with your experience.
We do want to clarify a few points for anyone reading. Our customer support team has been in communication with you regarding your concerns, and we have not refused to assist you. As you have confirmed, the cookware itself arrived in perfect condition; your concern relates to the condition of the product packaging following transit.
The partial refund offered by our team was simply an optional solution that would allow you to keep the undamaged cookware while receiving compensation for the damaged packaging. It was not intended to replace or remove your option to return the order.
To be completely clear, **if you would still prefer to return the cookware, you are welcome to do so for a full refund in accordance with our return policy.** Our customer service team can provide you with the necessary return details.
We understand that the condition of the packaging was especially disappointing as the cookware was intended as a gift, and we’re sorry that this affected the experience you had hoped for.
Our support is handled primarily by email so that each case and its details can be properly documented, and we aim to respond within 24 hours. We remain available to help you resolve this, whether you choose to keep the cookware or proceed with the return.
Please continue the existing email conversation with our customer service team, and if you ever need any further help, please don’t hesitate to reach out.
Warm regards,
Titan’s Kitchen Team
My chemical free cookware.
The fact that I can get titanium pots to go with the titanium fry pan I have. I've always cooked with cast iron but I'm 80 and my large pan is getting very heavy for me. Since using my titanium pan I'm excited about the Titan pots I just ordered. I don't have to be so careful of the utensils I use either. I've read the info and reviews and really liked what they had to say. I garden and can my veggies for the winter months. Now I don't have to worry about chemicals leaching into my foods. I'm pretty healthy and working to stay that way. Thanks for your help.
16. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Bonnie,
Thank you so much for taking the time to share this with us! We’re delighted to hear you’ve been enjoying your titanium pan and have now decided to add the Titan pots to your kitchen as well. We hope they make preparing all those home-grown vegetables even more enjoyable!
We truly appreciate your trust and support. If you ever have any questions or need any help with your cookware, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
Looks good….
Looks and feels pretty good, but early days. Am still following the instructions for seasoning the pan.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi there,
Thank you for sharing your experience! We’re glad to hear you’re happy with the look and feel of your pan so far. Following the seasoning and care instructions will help you get the best performance from it, and we hope you enjoy cooking with it for many years to come!
If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
Exciting cookware non toxin healthy safe
Exciting to use this new renovated revolutionary cooking pan without the toxins of my previous pan. I love to cook. I love to experiment with dishes and this gives me another great avenue to try. I’m so excited it couldn’t have happened to me at a better time in my life. Thanks for this opportunity.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Ginger,
Thank you so much for your wonderful review! We love hearing your excitement, especially from someone who enjoys cooking and experimenting with new dishes. We hope your new pan becomes a favorite in your kitchen and that you enjoy many delicious meals with it!
If you ever need any help, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
At my age I have experienced a lot of…
At my age I have experienced a lot of different cookware items and now want quality and a good product.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Don,
Thank you for your thoughtful review! We really appreciate your trust and are honored you chose Titan's Kitchen after so many years of experience with different cookware. We hope your new pan serves you well for many years to come. Enjoy!
Warm regards,
Titan's Kitchen Team
I have researched all the titanium…
I have researched all the titanium pans, I think. Titan was the best, in my opinion. The one pan I bought first is great to cook in.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Linda,
Thank you so much for your wonderful review! It means a lot to hear that, after researching, you felt Titan's Kitchen was the best choice. We're delighted you're enjoying cooking with your pan, and we truly appreciate your support.
Let us know if we can ever help with anything.
Warm regards,
Titan's Kitchen Team
TITANIUM HEALTHY PANS
I HAVE ORDERED 2 X HAMMERED PANS PREVIOUSLY AND THEY ARE GREAT, EASY TO CLEAN AND COOKS FOOD EVENLY. I HAVE ALSO TURNED TO TITANIUM KITCHWARE AS THEY ARE A HEALTHIER OPTION FOR MY FAMILIES.
I AM NOW PURCHASING MORE FOR FAMILY GIFTS!
THANK YOU! :)
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Mary,
Thank you so much for your continued support! It means a lot to hear that you've been enjoying your pans and that you've chosen Titan's Kitchen for your family's kitchen.
We're especially honored that you're purchasing more as gifts. We truly appreciate your trust and hope your family enjoys them just as much as you have.
Warm regards,
Titan's Kitchen Team
ONLY TIME WILL TELL.
WHEN YOU HAVE HAD THE PAN FOR JUST 2 WEEKS AND USED IT A COUPLE OF TIMES IT'S,IMPOSSIBLE TO GIVE A DETAILED REVIEW.THE SEASONING OF THE PAN IS IMPORTANT AND TRICKY TO MASTER.FIRST USE FOOD STUCK SO RESEASONED A COUPLE OF TIMES AND RESULTS ARE GETTING BETTER.ONLY TIME WILL TELL .VARIOUS COMPANIES ARE SELLING THESE PANS ALL AT 1/2 PRICE SO THAT IN MY OPINION IS THE ACTUAL PRICE.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Kevin, thank you for your review and for sharing your experience.
We're glad to hear that the results have already been improving with continued seasoning and use. Proper seasoning, preheating the pan before adding oil, and using low to medium heat can all help achieve excellent results with titanium cookware.
If you'd ever like any additional tips on getting the best performance from your pan, please don't hesitate to reach out to us — we're always happy to help.
Warm regards,
Titan's Kitchen Team
VERY POOR customer service
I seasoned the pans as required but they continue to stick. For the price I paid, I want my money back. I have emailed 3 times and have been ignored. There is a 100 day trial period and it seems they are waiting for it to expire. VERY POOR customer service!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Denise, we're sorry to hear about your experience.
Our support team responds to emails within 24 hours, so this doesn't sound right. Could you please double-check that your messages were sent to support@titanskitchen.com? If they were, please send us your order number again and mention this Trustpilot review so we can look into it as a priority.
We appreciate your feedback and hope we can resolve this for you as quickly as possible.
Warm regards,
Titan's Kitchen Team
We replaced our expensive coated 11…
We replaced our expensive coated 11 inch pan with a Titan 11 inch. Well it didn’t take long using it to realized we really needed to replace our 9 inch coated pan with a Titan. Great product!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Colin, thank you for your wonderful review!
We're happy to hear your 11-inch pan impressed you so much that you decided to replace your 9-inch pan as well.
Thank you again for your support. If you ever need any help, please don't hesitate to reach out — we're always happy to assist.
Warm regards,
Titan's Kitchen Team
Purchasing our Titan pan was easy
Purchasing our Titan pan was easy. We like that these pans are non toxic, non stick and have a lifetime guarantee. The price isn’t bad either with your wonderful discount offers.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Jenny, thank you for your wonderful review!
We’re happy to hear that our non-toxic cookware, lifetime warranty, and discount offers gave you confidence in your decision.
Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
I wanted a set of pans and the 50% sale…
I wanted a set of pans and the 50% sale of had a pan, pot & wok & spatula, so I grabbed them as a gift for my son birthday. I'll have to save up, because now I'd love a set for myself! Non-toxic, easy to clean, everything you need in a pan!
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Donna, thank you for your wonderful review!
We’re so glad you were able to take advantage of the sale, and we hope your son enjoys the cookware as much as you expect he will. It means a lot to hear that you value the non-toxic materials and easy cleanup.
We hope you’ll have a set of your own before too long! Thank you again for your support, and if you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
P.S. When the time comes that you want to buy another set, please let us know by email, we would love to give you a discount or free gift.
Quick and easy ordering process
Quick and easy ordering process. Great discount!
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi J Sue, thank you for your review!
We’re so pleased to hear that you had a smooth ordering experience and were able to take advantage of our discount. We hope you enjoy your new cookware for many years to come.
Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
Besvarelse fra Titan's Kitchen
Hi Dora, thank you for your review!
We’re delighted to hear you’ve had a positive experience with our products. It means a great deal to us that you’ve chosen Titan’s Kitchen again.
Thank you for your continued trust and support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
Gift for granddaughter 21st birthday
Gift for granddaughter 21st birthday
Bought for quality
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Helen, thank you for your review!
We’re honored that you chose Titan’s Kitchen as such a special gift, and we hope your granddaughter enjoys it for many years to come. We truly appreciate your trust in the quality of our cookware.
Next time feel free to email us, and we'll be happy to include a gift for such an occasion.
Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
The only option for health reasons
The only option for health reasons, best non stick quality, even heat distribution, easy to clean and just to have peace of mind.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Kurt, thank you for your review!
We’re delighted to hear you’re enjoying the performance of your cookware and that it’s providing you with the peace of mind you were looking for. Knowing our customers can cook with confidence using an uncoated cooking surface is exactly why we do what we do.
Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
Think twice before buying from Titans…
Think twice before buying from Titans Kitchen.
I purchased a frying pan from this company, and it arrived damaged. The quality of the product was also far below what was advertised on their website.
Their website states that if you are not satisfied with your purchase, you can return it within 100 days for a full refund. Based on this policy, I contacted customer service. They initially told me they would provide a return address and issue a full refund once they received the item.
After waiting several days without receiving the return details, I contacted them again. Instead of providing the return address, they offered me a 25% refund and asked me to keep the product. I declined because I wanted to return the damaged item and receive the full refund promised in their return policy.
They then increased their offer to 40%, and later to 50%. After going back and forth, I eventually accepted the 50% refund because I no longer had the time or energy to keep fighting for what their own return policy appeared to promise.
I was also told that the damaged items would be replaced, but I have still not received the replacements.
This experience was very disappointing. The product quality did not meet expectations, I received damaged items, and the return process did not match what was advertised. I hope the company improves both its product quality and its customer service so other customers do not have the same experience.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Lijo,
We’re sorry to hear that your experience didn’t meet your expectations.
We’d like to clarify that our support team offered two options in line with our policy: you were welcome to return the cookware for a full refund, or, if you preferred to avoid the inconvenience of an international return, we also offered the option of keeping the product with a substantial partial refund. The partial refund was provided as an alternative for your convenience, not as a replacement for your right to return the product.
Our goal is always to provide customers with the solution that best suits their preferences while honoring our return policy. We’re sorry that the outcome still left you disappointed.
If you would still like to discuss your case or the replacement items, please contact us at support@titanskitchen.com and we’ll be happy to assist.
Warm regards,
Titan’s Kitchen Team
Unable to use pan as only one bolt to…
Unable to use pan as only one bolt to attach handle. Also, no lid as advertised. Numerous emails and phone calls unanswered. DO NOT TRUST THEM!!!!
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi,
We’re sorry to hear about your experience. If you only received one bolt for the handle, we’d be happy to send the missing hardware free of charge so you can begin using your pan.
Regarding the lid, some of our cookware is available both with and without a lid, depending on the option selected at checkout. If your order included a lid and it was missing, we’ll gladly send one to you as soon as possible.
Please email us at support@titanskitchen.com with your order number so we can resolve this for you right away. Our support team answers incoming emails within 24 hours.
Warm regards,
Titan’s Kitchen Team
Ordered a 30cm titanium pan
Ordered a 30cm titanium pan. They sent me a 24cm pan. Refused to exchange it. Now I'm out of pocket and have a pan I won't use.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Guy,
We’re sorry to hear you’re disappointed. After reviewing your order, we can confirm that the 24 cm pan was the size selected at checkout, which is the item that was shipped.
If there was any confusion during the ordering process, we certainly understand how frustrating that can be. Our support team reviewed your request in accordance with our return policy, and we are still happy to process a full refund if you return the pan.
Please feel free to reach out to us at support@titanskitchen.com if there’s anything further we can help with.
Warm regards,
Titan’s Kitchen Team
Besvarelse fra Titan's Kitchen
Hi Derek, thank you for your review.
We’re sorry to hear your eggs stuck on the first few uses. We’d be happy to help you get the best performance from your pan. In many cases, properly preheating the pan, and cooking eggs over low to medium heat makes a significant difference.
Please don’t hesitate to reach out to us at support@titanskitchen.com — we’ll be happy to guide you step by step.
Warm regards,
Titan’s Kitchen Team
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