I have used several of the so called non stick, and in the end have been disappointed with them. My last one was one of the honeycombed stainless steel ones with ceramic in the dips. It is a satisfa... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The pans are great and are cooking really well - but the lid assembly is poor. Despite screwing very carefully the washer deformed and the screw head pushed straight through the washer - luckily I hav... Se mere
Virksomheden har svaret
If I could leave no stars, I would. I ordered the titanium pan and paid over £100 for it, believing that it would be non stick. When it finally arrived I followed the instructions to the letter I... Se mere
Simple easy shopping. Discount incentive and toxin free products. I have been slowly changing my storage and cookware to toxic free items. I was happy to see high quality utensils at a reasonable pric... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards. Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality. We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.
Kontaktoplysninger
8206 Louisiana Boulevard Northeast, 87113, Albuquerque, USA
- support@titanskitchen.com
- titanskitchen.com
4,0
God
176 anmeldelser
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Refund very difficult, clearly no 100 day money back guarantee or Risk Free Trial.
I requested a refund upon receipt of the pan. It was very heavy and the instructions suggested only oils that I do not use in cooking. This is not a pan I would ever use. Unfortunately, to return, I would have to return to the actual manufacturer, who is a Asian manufacturer. They claim it would be a large expense to return this pan and could take months as I am to return overseas, however, this company claims that purchase of this pan is "Risk-Free Trial" and all Orders include a 100-day money-back guarantee. They do not want the pans returned to their New Mexico location in the states, but instead they want you to ship to Asia, which they claim could be $50+. Clearly no customer service is provided here for a very heavy pan that is not American made. This is totally unreasonable and unfair consumer service.
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Ruth,
Thank you for sharing your concerns. We’re sorry to hear that the pan wasn’t the right fit for you.
We would like to clarify that our 100-day money-back guarantee absolutely applies to your order. You are welcome to return the pan within the guarantee period and receive a full refund of the purchase price once the return is received. The guarantee does not mean that return shipping is complimentary, and our return policy states that customers are responsible for return shipping unless there is a product defect.
Our New Mexico address is not a returns warehouse. Returns are therefore sent to a designated return facility, which is why our support team provided you with a different return address.
Regarding the weight, our titanium pan is actually among the lightest cookware options available, especially compared with traditional cast iron and many other heavy-duty pans. Of course, how a pan feels in the hand is personal, and we completely understand if it still feels heavier than you would prefer.
We’d also like to clarify that you are not restricted to only the oils mentioned in the instructions. Those recommendations are provided to help achieve the best cooking performance, but other suitable cooking oils can be used as well.
We’re sorry that the return process has left you disappointed, but we want to reassure you that your 100-day money-back guarantee remains valid and you can return the pan for a full refund of the purchase price. If you need any further help with your return, please reach out to us at support@titanskitchen.com and our team will be happy to assist.
Warm regards,
Titan’s Kitchen Team
Fantastic product
Fantastic product, with great communication from the team
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Perry,
Thank you so much for the review! We’re happy to hear you’re enjoying your Titan’s Kitchen cookware and that you’ve had a great experience with our team as well.
If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
I want to eat good food
I want to eat good food, be healthy & nourishment for my family.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Belle,
Thank you for your lovely review! Preparing good, nourishing food for the people we care about is exactly what the kitchen should be about. We’re very happy to be part of that for your family.
If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
I WANTED TO TRY THE FRYPAN FOR AGES AND…
I WANTED TO TRY THE FRYPAN FOR AGES AND DECIDED TO GIVE IT A GO, LOVING IT!
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Donna,
Thank you so much for giving us a try! We’re happy to hear you’re already loving your Titan’s Kitchen frypan, especially after having your eye on it for so long. We hope you enjoy many great meals with it!
If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
I feel like I’ve experienced a bait and…
Update: Titan's Kitchen sent several emails and after repeating a number of times, I got a person who understood my concern, BUT since I did not screenshot what happened or order a second pan my word is, apparently, fiction to them. The last email said no one else had ever had an after-purchase offer online. I tried then to stop the order since I'd not received tracking or shipping, but instantly got response that it had been shipped from China. I am looking into how I can refuse the package as I no longer feel I can trust this company.
I feel like I’ve experienced a bait and switch.
I’ve watched the website for months waiting for a sale when I get a notice for sale I look at the website and it’s the same price. It’s been for months when I complained to the company they nicely gave me a 15% discount so I went back on the site and ordered the pan. I want it which they assured me was the lowest price currently available as soon as the order went through and I paid for it then a pop-up offered me the same pan for $30 less. I’m curious why can they not just be straight and honest and give me the lowest price I sent another email telling them how my feelings and asking for a correction or cancel the order but I have not gotten a response to that email
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Delores,
Thank you for bringing this to our attention. We completely understand why seeing a different price after placing your order would be concerning.
We are not currently offering the same pan at a lower price than the sale price listed sitewide. That said, pricing can vary depending on the pan size or specific product option selected, so we’d be happy to look into exactly what you saw.
Could you please email us at support@titanskitchen.com with the details of the offer or a screenshot if you have one? If it turns out the exact same pan was shown to you at a lower price, we’ll be happy to refund the difference. We certainly don’t want you to feel misled.
If you ever have any other questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
Single Mom tight budget game-changer!
As a single Mom on a very tight budget, I started with replacing old cutting boards with titanium loving email discounts, easy ordering and fast free shipping! The boards continue to clean up super well & has opened storage space in my small kitchen. Game-changer as Titan's Kitchen has lessened worry of residual bacterial contamination. Now replacing utensils and pots for more great pricing and it's with confident joy I'm dishing out healthier meals guaranteed free of harmful substances!
The lifetime guarantee truly allows more budget room for confident healthier food choice. Best of all from the beginning through end of my day is guaranteed positive investment for peace of mind serving my kids the best!
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Dee,
Thank you so much for sharing this with us! It means a lot to hear that you’ve been gradually replacing items in your kitchen with Titan’s Kitchen, especially when making every purchase count is important. We’re delighted that you’ve been enjoying your cutting boards and are now adding more pieces to your kitchen.
Thank you for trusting us to be part of the meals you prepare for your family. If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
Much healthier way to prepare my family’s meals
Learning about the healthier way to cook for my family is wonderful! The products are exceptional quality and performance outstanding!!
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Jenny,
Thank you so much for the wonderful review! We’re happy to hear you’re enjoying both the quality and performance of your Titan’s Kitchen cookware, and wish you many healthy meals for you and your family.
If you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
Informative and easy process
Informative and easy process. Choosing Titanium because we’re fed up with buying frying pans!
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Jessica,
Thank you so much for choosing Titan’s Kitchen! We’re glad you found the process informative and easy, and we hope your new titanium cookware will be something you enjoy using for many years to come.
If you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
Good pan generally
The frying pan I bought is great quality, works very well in my induction hub and is extremely easy to clean. I just wish the handle was removable as I can't put it under the grill to brown dishes.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi there,
Thank you for sharing your feedback! We’re delighted to hear you’re enjoying the quality of the pan, that it works so well on your induction hob, and that you’re finding it easy to clean.
We also really appreciate your feedback regarding the handle and will keep it in mind as we continue improving our products. If you ever have any questions or need any help, our team is always happy to assist.
P.S. If needed the handle could be screwed off, but we understand this may not be practical with our current design.
Warm regards,
Titan’s Kitchen Team
Pretty pan
Pretty pan, heats up fast. Unfortunately the screws at the handle keep coming loose, hate that I have to tighten them every time. Noticed when cleaning that I had to rescrub again because of food residue. I've used avocado oil to season the pan, but food still sticks. This pan drives me crazy!
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Mark,
Thank you for the feedback. We’re glad you like the look of the pan and how quickly it heats, but the handle screws should not require tightening every time, so please reach out to us at support@titanskitchen.com and our team will be happy to help with that.
Regarding sticking, seasoning is only part of the process — proper preheating and temperature control usually make the biggest difference. Once the pan is properly preheated, adding a small amount of oil or butter before the food can produce much better results.
If you’d like, our support team can also send you some additional cooking instructions to help you get the best results from your pan.
Warm regards,
Titan’s Kitchen Team
I love these pans
I love these pans, this is my second pan. Once I learned the "secret", everything has been beautifully non-stck, and no black flakes in my food anymore! PS: read the instructions for use to find the "secret"!
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Linda,
We love hearing this — and we love that you’ve discovered the “secret”! 😊 It’s wonderful to hear you’re enjoying beautifully non-stick results and have already come back for a second pan.
For anyone reading, the secret is simple: properly preheat the pan before adding your food, and maintain medium heat.
Thank you for sharing your experience, Linda. If you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
i'M NOT SURE THIS COMPANY WOULD WANT TO…
i'M NOT SURE THIS COMPANY WOULD WANT TO IMPROVE. THEY USE PHONE NUMBERS THAT AREN'T THEIRS. THEY ACT LIKE THEIR COMPANY IS IN NEW MEXICO. IF YOU HAVE TO RETURN ANYTHING, THEY REQUIRE YOU TO PAY FOR THE RETURN AND IT IS IN EUROPE. THEY ALSO, REFUSE TO RECEIVE THE PRODUCT AT THAT ADDRESS SO PAYPAL WON'T ISSUE THE CREDIT. YOU ARE SCREWED BY THESE CROOKS. THEY ALSO SAY THE PANS ARE NON-STICK BUT EVERYTHING STICKS LIKE CRAZY. HORRIBLE COMPANY AND TERRIBLE PRODUCTS. I'D GIVE THEM A 0 AS A RATING BUT TRUSTPILOT DOESN'T HAVE A ZERO.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Greg,
We’re sorry to see that you remain dissatisfied, but we would like to clarify several points raised in your review for those who may see it.
Titan’s Kitchen is a legitimately registered business in New Mexico. The suggestion that we simply “act like” our company is registered there is therefore incorrect.
Regarding returns, customers are able to return eligible products for a full refund in accordance with our published return policy. Return shipping is the customer’s responsibility, and our support team provides the appropriate return instructions and address. We do not refuse returned parcels to prevent customers from receiving refunds.
Regarding sticking, our pans do not rely on a traditional synthetic non-stick coating, but following the simple instructions you will have non-stick performance (as many reviews point out). Proper preheating and following the cooking instructions provided generally makes a significant difference, and our team is always happy to provide additional guidance.
Greg, we understand that you remain unhappy with your experience. If there is still an outstanding issue we can assist with, please reach out to support@titanskitchen.com and our team will be happy to help.
Warm regards,
Titan’s Kitchen Team
The 12 inch pan is more like a 10 inch…
I ordered on Aug 15 and it arrived on the 22 so not bad compared to other reviews.
However, the 12 inch pan is more like a 10 inch wok. Currently working with customer service but it's the largest pan they offer and only provides 10 inches of cooking surface. Not able to replace my hexclad with actually 12 inches of cooking surface. I've taken pictures but can't figure out how to attach. I'll update when I get to the bottom with customer service. So far they only confirmed I received the 12 inch pan and they didn't have a larger one.
I was able to season and cook some eggs on the 30th successfully but only big enough for 2 people at a time vs the 4 advertised for the 12 inch. If I had wanted a 10 inch I'd be happy but I can only imagine the 10 has an 8 inch cooking surface.
After 18 emails with customer service and them really wanting me to take a 20% refund I finally got the return address. "Please find the return address below:
Wu Xi
Building 4, 4th Floor, 58 Baiye Road
Dongguan, Guangdong
523000
China" a quick Google search of that address prompts you to report the fraud to your credit card. We'll see how that goes. I'm giving it two stars so it stands out more from the 1 star and helps more people find it. Would not recommend this company. Update on September 18th 2026
I did promptly get the 20% from titans kitchen as promised and given I did get a product that is usable I only put in for a partial refund with USAA my credit card company and they approved after reviewing my case so in the end with both TK and my CC refund I got $60 back from the $130 spent on a pan that's 2 inches smaller than I expected. It does seem to cook well and I can use it when I'm cooking for myself vs my family or making smaller dishes so as long as it lasts I'll be happy with it for the end price of $70 bucks I wound up having to pay without being charged that to mail it back to China. 13 October 26
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Alex,
Thank you for sharing your experience and for giving the pan a proper try. We’re glad to hear it arrived promptly and that you were able to season it and successfully cook with it.
We understand your concern regarding the size. Our pan sizes are measured across the full diameter at the top of the pan, which is the standard way frying pan dimensions are specified. Because the sides slope inward toward the base, the flat cooking surface will naturally be smaller than the listed overall diameter.
We appreciate your feedback and understand how the distinction could have been clearer when making your purchase. Our customer service team is already in contact with you and will be happy to continue assisting with any questions or concerns. If you need anything further, please don’t hesitate to reach out.
PS. If you are looking for a bigger size, perhaps our wok pan could be of interest.
Warm regards,
Titan’s Kitchen Team
Arrival and first cook
Well it took quite a while to receive the pans so I was pretty excited to try them out. They arrived is good condition with a beautiful coating of titanium as expected. I seasoned as directed, then for my first cook I made a couple of fried eggs. Used a little butter and pan heated up faster than I expected, eggs stuck just a bit but probably just needs a little more use and seasoning. Next cook was grilled cheese which came out amazing.
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Mike,
Thank you for sharing your first experience! We’re glad the pans arrived in good condition and that the grilled cheese turned out so well. For eggs, proper preheating and temperature control can make a big difference, so it sounds like you’re already on the right track.
We hope you enjoy many more meals with your new pans, and if you ever need any help or cooking tips, please don’t hesitate to reach out to us.
Warm regards,
Titan’s Kitchen Team
Top quality pans
Top quality pans. Love the way they work. Great to cook with and easy to clean.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Graham,
Thank you so much for the wonderful feedback! We’re delighted to hear you’re enjoying the pans and finding them both great to cook with and easy to clean.
We really appreciate your support, and if you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
food stick
just get the hammer wok today. food stick and disappointed spending $189 for a pan stick like hell
One more thing i want to add is the packaging was very poor the outside circumference metal ring was dent during the shipment and package collapse. But i can live with the damaged cover
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Patrick,
We’re sorry to hear your first experience with the wok was disappointing. Did you have a chance to follow the instructions in the manual before using it? With titanium cookware, proper preheating usually makes all the difference in preventing food from sticking.
If you’d like, please reach out to us at support@titanskitchen.com and our team will be happy to provide some additional cooking instructions and help you get the best results from your wok.
Best regards,
Titan’s Kitchen Team
My daughter is a pain in the neck…
My daughter is a pain in the neck germafobe about coatings on fry pans , so when i showed her all the reviews with all the other coatings , she simply said it'll be great for her 2 young kids , so wella , hear we are , thanks heaps . Cheers Roy
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Rocco,
Thanks so much for sharing this — your review gave us a smile! 😊 We’re delighted your daughter liked what she saw and that you chose Titan’s Kitchen for her and her family.
We hope she and the kids enjoy the pans for many meals to come. And if either of you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
Learning a lot about products since…
Learning a lot about products since being diagnosed with breast cancer.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Jan,
Thank you for choosing Titan’s Kitchen and for sharing this with us. We truly appreciate you putting your trust in us, especially at a time when you’re being so thoughtful about the products you bring into your home.
We’ve added a little complimentary gift to your order from us — we hope it brings a small smile when your package arrives. ❤️
Wishing you all the very best, and if you ever have any questions or need any help with your order, please don’t hesitate to reach out.
Warm regards,
Titan’s Kitchen Team
I chose titan over many products I've…
I chose titan over many products I've been viewing . I just don't want eggs sticking to the pan . With life time guarantee I'm hoping I've finally found the best pan for the job . 🙂
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Narelle,
Thank you for choosing Titan’s Kitchen! We’re so glad you found us after comparing so many options. We hope you love cooking with your new pan and that it becomes a favorite in your kitchen. 😊
If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
It looks amazing and just what I have…
It looks amazing and just what I have been looking for. Can’t wait to use this pan
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Titan's Kitchen
Hi Sandra,
Thank you so much! We’re delighted to hear that your new pan is exactly what you’ve been looking for. We hope you love cooking with it and enjoy it for many years to come!
If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
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