Tile Warehouse Anmeldelser 198

TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Placed an order, taken my money and not dispatched said order, tried contacting them, no response, called topps tiles who are their sister company, only to be told that they do not take phone calls an... Se mere

Bedømt til 5 ud af 5 stjerner

I highly recommend Tile Warehouse, their resolution of my slight issue with quality was first class. Not only were they helpful in sending a replacement where needed, but polite and efficient with it... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Tile Warehouse was my lifesaver when I had so much trouble with other suppliers. It was a total coincidence that I saw their website, and I needed the tiles like yesterday! Oh my goodness, their web... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The whole process from start to finish was seemless. We couldn't decide on the type of white marble veined tile we wanted, as there are so many to chose from. Samples arrived nicely packaged, followed... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flisebutik
  2. Dekorerings- og boligindretningsbutik

Skrevet af virksomheden

At Tile Warehouse we are all about making tile buying affordable and easy. Part of the UK’s largest tile buying group, our strong relationships with leading tile suppliers around the world enables us to bring you the highest quality tiles at the lowest possible prices, together with an equally competitively priced range of quality tiling tools and accessories. Plus, don’t forget that we offer FREE delivery on all orders over £300. We are committed to making shopping for tiles simple and stress free. That’s why we offer a dedicated next day FREE sample service with FREE delivery to help you find the perfect tiles for your home from the comfort of your sofa. Our Tile Visualiser allows you to imagine how our tiles would look in your own spaces whilst also allowing you to share the images with family and friends, plus a Tile Calculator to work out how many tiles you will need. Our website is packed full of expert tips and advice as well as blogs on the latest tiling trends. Whatever your tiling needs, we are here to help you. We also offer an interest free payment option through Klarna to help you spread the cost of your tiles together with exceptional customer service before and after you buy your tiles. So, what are you waiting for? Shop our low priced tiles with confidence, you won’t find a better deal anywhere else.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

198 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Tiles look great

Tiles look great, which is the most important aspect. There were a few issues with my delivery, but their customer service was excellent. The only real issue was the tiles I ordered, which were only 59.5cm squared, not 60cm squared as I wanted.

4. november 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much for your great review, we really appreciate you atking the time to support us.

Bedømt til 5 ud af 5 stjerner

Tile Warehouse were very communicative…

Tile Warehouse were very communicative and helpful. I had been looking for a particular tile that had already been used at our house and was please to see they had it in stock and delivered with no issues.

15. september 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you for this, it's fantastic that you took time to respond in this way, we really apreciate it.
Kind regards

Bedømt til 5 ud af 5 stjerner

Great service from start to finish

Great service from start to finish price was great and delivery service excellent

3. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

Nice quality tiles

Nice quality tiles, all the accessories you might need, and delivered when they say they will. Can't beat that!

7. november 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

I had an idea of the tiles I wanted

I had an idea of the tiles I wanted and looked on Tile Warehouse and found the ones I wanted, I purchased them and was given a delivery date ie next day, they were delivered bang on time.well done.

28. oktober 2025
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

Superfast delivery

Superfast delivery! Well packaged.
Quality tiles at a very good price.
Will definitely shop again.
Thankyou

23. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

Great range and value

Tile Warehouse had a great range of tiles, and I found the styles I was looking for. The tiles arrived on the delivery date I selected with no damage. The quality of the tiles could have been better - the floor tiles I ordered were slightly convex, which resulted in a not entirely even floor, and the wall tiles I ordered were slightly longer than they were wide, which made the pattern I wanted a bit harder to achieve - but the tiles were good value and look great.

I phoned customer service twice, and both times my requests were dealt with promptly and efficiently. Oliver was particularly friendly and professional.

28. oktober 2025
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

All arrived on time and in good…

All arrived on time and in good condition although I’ve not opened all the boxes - Thanks

6. november 2025
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 2 ud af 5 stjerner

Poor service, decent tiles

We ordered two different tiles. The tiles are nice, and were reasonably priced, but unfortunately several of each tile arrived broken/damaged and it was incredibly hard work getting a refund for these smashed items, involving many emails chasing this and ultimately a refund of significantly less value than paid for the broken tiles was received. Pleased with the tiles but wouldn't use this company again due to the poor customer service experience

1. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Hi
I am so sorry for your experience, this is not what we aspire too.
I am pleased this has all been resolved for you though and we are putting things in place to improve our service.
Kind regards
Tile Warehouse

Bedømt til 5 ud af 5 stjerner

Quality tiles as described

Quality tiles as described, quick delivery and good price couldn’t ask for more!

6. november 2025
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

A very satisfied customer!

Purchased tiles and associated sundries for my kitchen floor as part of a major renovation project. Requested delayed delivery to accommodate project timescales for a date in late August. Arrived as agreed. Finally got them laid last week.

Very pleased with the products and whole process of dealing with Tile Warehouse. Excellent value, excellent service including accurate calculation of required cement and grout. Delighted with end result. I would highly recommend Tile Warehouse.

2. juli 2025
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 3 ud af 5 stjerner

Damaged item and mix up with customer support second delivery date

Ordered tile trim that arrived significantly damaged. Customer support were quick to arrange a replacement to be delivered but initially told me it would arrive the day after. After not arriving for a few days, I contacted the team again and they explained that the delivery was actually scheduled for the following week. This delayed the project quite a bit which was disappointing but the team are responsive at least.

23. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Hi
I am so sorry to hear this, it's not what you should experience. Things do happen with deliveries so I am pleased that we sorted the initial problem quickly and apologise that the the replacements were not scheduled correctly.
At least we got there in the end for you.
Kind regards
Tile Warehouse

Bedømt til 5 ud af 5 stjerner

Beautiful tiles

Beautiful tiles, quick delivery time great prices.

28. oktober 2025
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, amazing product and amazing prices. I will definitely be using this company again in the future.

6. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

Fabulous service purchasing from Tile…

Fabulous service purchasing from Tile Warehouse. The wall tiles are amazing quality and look amazing.

17. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

good reliable service

5. november 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 5 ud af 5 stjerner

Excellent service

Ordered sample tiles that arrived super fast, follow up emails were helpful. Easy and straight forward order for our bathroom tiles that were at a great price and delivered super fast! Seamless process! Thank you so much

28. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Bedømt til 4 ud af 5 stjerner

Good tiles and prompt delivery

Delivery was on the day that was selected and I love the fact you can select the exact day you want them because this allows you to secure your order in advance without worrying about making enough space for the delivery when you’re not ready to have them onsite yet. I love my tiles and they came in perfect condition. The only hiccup that happened was that one single tile was missing but the fact that it was very easy to calculate how much wastage you needed on the website and it can automatically update your order to include wastage allowance is a big plus. I guess some missing or broken tiles is what wastage is for. They did refund me for the single tile (albeit it took more than 3 weeks to receive it back in the payment card) but all in all a good experience.

6. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you for this review, it's great that we have so many things right in your experience with us.
I must apologise for the delay in refunding the one tile, it should be a lot quicker than that but at least we did get there.
many thanks

Bedømt til 5 ud af 5 stjerner

Wonderful tiles

Easy to order. Competitive price & tiles are amazing soooo pleased.

5. november 2025
Uopfordret anmeldelse
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Besvarelse fra Tile Warehouse

Thank you so much, we really appreciate you taking the time to leave us a great 5 star review.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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