Tile Kingdom Anmeldelser 163

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very pleased with the service and mosaic tiles. Exactly what I was looking for on affordable price. Speedy delivery without damages. Looks perfect on my new bacsplash kitchen.

Bedømt til 5 ud af 5 stjerner

At the back of Bow village, near Crediton there is a hidden gem. Tile Kingdom is a very special ceramic warehouse with an excellent range of tiles, some of which are exhibited in their brand new dis... Se mere

Bedømt til 1 ud af 5 stjerner

I bought 11sq meters of The Glacia Porcelain tile 300x600. The minute they were installed they started taking in water. Tile kingdom have done absolutely nothing but pass the buck between the supplier... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I can highly recommend Tile Kingdom as we recently purchased The Verona tile in Loft White. Jane was the wonderful person who took my call when I enquired about stock. She was exteremly professi... Se mere

Virksomhedsoplysninger

  1. Flisebutik

Skrevet af virksomheden

We are a family run business based in Devon with many years of experience in the tiling industry. We specialise in high quality ceramic, porcelain, mosaic, and natural stone tiles as well as 20mm outdoor porcelain pavers. We pride ourselves on providing a great service as an online retailer of tiles to homes across the UK, as well as being able to offer a personalised service to local businesses and customers. As a family-owned business, you can trust us to give your family the same care and attention that we give to ours.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

I have used this company a couple of…

I have used this company a couple of times for our renovation project's and have been blown away by their speed and impecable customer service. We are planning our next renovation early next year and The Tile Kingdom will be our go to supplier, I also find their prices incredibly competitive without affecting the standard of their products. Thank you again for your great service.

17. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I can highly recommend Tile Kingdom as…

I can highly recommend Tile Kingdom as we recently purchased The Verona tile in Loft White.
Jane was the wonderful person who took my call when I enquired about stock. She was exteremly professional, polite and went the extra mile to check stock and offered us a no delivery charge as we were wanting to place a big order which was welcomed.
We received our order as said date.
Thank you Tile Kingdom and special thanks to Jane.
Mr and Mrs Clark

29. oktober 2025
Bedømt til 1 ud af 5 stjerner

Tiles delivered all broken and…

Tiles delivered all broken and unusable! It was shocking the state they were delivered and cannot understand why anyone would think it was acceptable to deliver them in this state. Delivery was rejected. This also put my project back and delayed the workmen.

7. november 2025
Tile Kingdom-logo

Besvarelse fra Tile Kingdom

We are very sorry to hear about your initial delivery experience. As soon as you contacted us, we arranged for a full replacement order to be delivered to your home address on the next working day. The courier has confirmed this was delivered without issue and no damages were reported.

We also followed up with a phone call to ensure everything had arrived safely and the delivery had gone smoothly. Given this, we are surprised to see this review after the matter was fully resolved. If there is anything further you would like us to check, please contact us directly and we will be happy to assist.

Kind regards,
Tile Kingdom

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish

The tiles were easy to order and I was able to change the delivery day to suit me.
Communication on the day was great with the driver calling me just before his arrival. He was also very accommodating as to where to place the tiles.
Excellent service, thank you.

1. november 2025
Bedømt til 5 ud af 5 stjerner

Excellent service, product & delivery

After visiting stores and looking online trying to match porch tiles which were discontinued, I sent a photo to Tile Kingdom asking for help. William replied within 20 minutes with a perfect match. The sample I ordered came within 3 days and the packs of tiles I ordered arrived within 4 days. The service was excellent, even the delivery driver carried the heavy tiles into the garage for us. Excellent service and delivery. I thoroughly recommend them

28. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service and delivery

There was a specific tile I wanted and I ordered with Tile Kingdom because of their competitive pricing and good reviews. The delivery was on time and the delivery driver let me know when they were nearby and were friendly and helpful. Tile Kingdom’s customer service in making sure I got further matching floor tiles were phenomenal and I cannot recommend them enough.

23. oktober 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great product, expensive delivery

Great product, quick but very expensive delivery!

1. oktober 2025
Tile Kingdom-logo

Besvarelse fra Tile Kingdom

Thank you for your feedback. We are pleased to hear you are happy with the tiles. Our delivery charge is a flat £25 for orders under £300, with free delivery on larger orders. This is a standard approach within the tile industry and reflects the specialist handling needed to transport heavy and fragile products safely. We work hard to keep our delivery costs fair and transparent, and many of our customers find this offers good value overall compared with variable or weight-based charges. We appreciate your comments and are glad you are enjoying your purchase.

Bedømt til 5 ud af 5 stjerner

100% Recommend - Great Experience Overall

I had a fantastic experience ordering from Tile Kingdom. The website was really easy to use, with a great selection and clear information that made choosing the right tiles simple. The whole ordering process was quick and straightforward from start to finish, and everything went smoothly. I’m really pleased with my purchase and wouldn’t hesitate to recommend Tile Kingdom to anyone. I’ll definitely be ordering from them again in the future!

8. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Friendly Service

Great service, we arranged for them to be delivered on Friday although the delivery firm sent a message to say they will be delivered on Thursday, but with one quick phone call delivery was back on for Friday.
Tracking was great and delivered ontime.

30. august 2025
Bedømt til 5 ud af 5 stjerner

Highly Recommend

Fantastic team! We bought Tile Kingdom’s tiles for throughout our house; bathroom wall, bathroom floor, kitchen walls, kitchen and dining room floor! Amazing service throughout and the final product is amazing! 10/10 on everything!

10. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Tiles and sales service fabulous, but delivery was dire...

The service from Kingdom Tiles was amazing.
However, the delivery let the experience of buying from them down.
I ordered 2 packs of very large tiles and the delivery driver literally stood at the kerbside and told me it is a kerbside delivery and he can't help me take them to my house. I am a 62 year old woman, and as much as I consider myself fit, the strain of lifting the two packs had an impact on me physically. And the fact that a big bloke watched me struggle - kerbside delivery.

That was my experience which I will not be repeating.

28. august 2025
Tile Kingdom-logo

Besvarelse fra Tile Kingdom

Dear Karen

Thank you so much for your kind words about our service and for sharing your experience. We are really sorry the delivery left you struggling — we can completely understand how difficult that must have been.

Our deliveries are kerbside only, as set out in our Terms and Conditions, but we know this can be challenging with heavier items, and we will be sharing your feedback with our couriers to make sure they remain as considerate as possible within those limits.

We are truly grateful for your feedback and hope we can welcome you back in the future under better circumstances.

Kind regards,
Tile Kingdom

Bedømt til 1 ud af 5 stjerner
Tile Kingdom-logo

Besvarelse fra Tile Kingdom

Hi Michael,

We are sorry to hear about your experience. We have not been contacted by you regarding this issue, so we have not yet had the opportunity to resolve it. Please email our office directly with images of the damages, and we will arrange replacements on a next day service in line with our terms and conditions.

Tiles can occasionally be damaged in transit by the courier, but where this happens, we always arrange replacements as quickly as possible.

Kind regards,
Tile Kingdom Ltd

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