They don't reply to emails or requests for samples. It's like they don't exist. If this is the start, I imagine the aftermath is the same as the other negative reviews. I'm glad I saw these reviews.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely company - all samples ordered were delivered next day. When I bought the tiles, I accidentally split my order. The guys in the office made sure it all arrived together and refunded me the extra... Se mere
Virksomheden har svaret
Booking delivery was a little bit confusing on the order process as it asked for a date then started talking about wider ranges of dates later, but customer service answered it quicker. Delivery was... Se mere
Very impressed with quality, pattern, swift delivery and price. We bought two boxes of “surprise patterns” to tile our fire surround on our narrowboat. We had plenty left over to do a splashback in th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to make beautiful tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including bathroom and kitchen wall and floor tiles. Plus outdoor tiles for garden patios and outdoor living spaces.
Kontaktoplysninger
Stoneferry Road, HU8 8BT, Hull, Storbritannien
- 0330 002 0850
- hello@tile.co.uk
- tile.co.uk
3,3
Middel
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wrong tiles…
I ordered artic ripple and received plain white tiles
Luckily it’s to repair a leak behind the toilet so shouldn’t be too obvious
23. december 2022
Besvarelse fra Tile.co.uk
Hello Janet, We are sorry to hear about your tile order. We can't find any reporting of this issue so was unable to help rectify it. If we was told about it we would have offered the correct tiles to be sent out asap after receiving photos showing the tiles you have received.
Tiling of our kitchen wall
Tiling of our kitchen wall.
Items were delivered in good time and in perfect condition.
22. december 2022
Easy to order tiles
Easy to order tiles. First time ordering and no problems. Tile was exactly what I wanted. Very impressed with delivery and tiles arrived in good condition, only 1 broken which I think is fantastic.
1. december 2022
No point in so securely wrapping up such appalling quality tiles
The tiles were incredibly well wrapped, but considering the utterly appalling quality there wasn’t a lot of point in having such secure packaging. Hardly any time given to return the items (48 hrs) if faulty. Very convenient! An enormous hassle to get them delivered - the time window was 10/12 hrs. No opportunity to let the delivery company know where to leave the parcel. As it was such a hassle to get them delivered, I did not feel inclined to package up the 22 tiles that were unusable and return them, especially as they weighed 18 kg and I would have to carry the tiles down 43 steps.
1. december 2022
Besvarelse fra Tile.co.uk
Hello Louise, we are sorry you did not like your tiles. We do state damages need to be reported within 48 hours but our returns policy is 14 days after being received. You are correct that delivery companies are not able to leave items without a signature, this is to make sure they order is received in good condition. We do offer a free sample service so customers can view the tiles first to make sure they are happy with the colour, finish and quality before placing an order
Fantastic
Fantastic service. Tiles are beautiful. Fast delivery. Would definitely recommend.
13. december 2022
Besvarelse fra Tile.co.uk
Thank you!
Besvarelse fra Tile.co.uk
Thanks
Excellent service
The sample tile took a while to come but once I’d confirmed an order they were very swift. 4 tiles were damaged but I emailed immediately with photos and they were replaced within2 days. Excellent product and service
12. december 2022
Besvarelse fra Tile.co.uk
Thank you for your review!
Tile samples arrived really quickly
Tile samples arrived really quickly, they were easy to order also
12. december 2022
Besvarelse fra Tile.co.uk
Thank you
Fast delivery item as described great…
Fast delivery item as described great service .
6. december 2022
Besvarelse fra Tile.co.uk
Thank you
Great quality tiles for a feature wall…
Great quality tiles for a feature wall in our bathroom. Good customer service to replace the few tiles which cracked on delivery.
7. december 2022
Besvarelse fra Tile.co.uk
Thank you for your great review!
Loving the tiles
Loving the tiles, can't wait to see them on the wall. Great service and delivery was painless.
23. november 2022
Besvarelse fra Tile.co.uk
Great news
Besvarelse fra Tile.co.uk
Thank you!
Great service quality product at a good…
Great service quality product at a good price
14. november 2022
Besvarelse fra Tile.co.uk
Thank you!
Excellent communication and delivered…
Excellent communication and delivered when expected
24. november 2022
Besvarelse fra Tile.co.uk
Thank you
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.