Ticket Squeeze Anmeldelser 116

I was trying to purchase tickets to a show from a local venue's website, and unknowingly ended up on a Ticket Squeeze website instead because it used a domain name and website design to imitate the venue's actual website and trick people into buying tickets with them.

At 10:00 pm the night before my 2:00 pm event, I still didn't have my tickets and Ticket Squeeze could only tell me that I would have them "before my event". I ended up having to buy new tickets through the venue's actual website to make sure that I would have tickets for the event since I still didn't have any less than 16 hours before the event started.

When I asked for a refund, they only offered to refund my fees and denied intentionally misleading me with their website by trying to say the domain name clearly stated it was Ticket Squeeze, but that was only for their main website, not the one imitating my local venue which did not say Ticket Squeeze anywhere in the domain or the first 9/10 of the web page.

They had no response to their imitation of the venue's website, then they denied my refund because of disclaimers buried in small font at the bottom of the fake venue page and claimed that it was clearly stated that they not affiliated with the venue.

Overpriced

I was looking for the venues website on the web along with the event and this pulled up along with many others besides the actual venue one page later. I went through the order process and couldn't believe how overpriced the tickets were in comparison to the venues etix system. I went through the process and ordered them prior and I called them asking about pricing and they didn't answer until 7 days later. Horrible service. Companies like these shouldn't exist or maybe I should open one and overcharge everyone.

Terrible! The website glitched out while I was trying to order tickets to an event. The purchase finalized even though I was only going to the “review order” where it says “card not be charged at this time” but it did. Honestly I would’ve just accepted the tickets but unfortunately it was for a time that I was unable to attend. I immediately called ticketsqueeze customer service to ask that they cancel the transaction- they refused to do so even though it was their website that glitched out. I do not think the site glitch was intentional but the fact that they would not do anything about it was. I was still willing to purchase the tickets from this company and requested a credit voucher only to use towards the correct event time and they also refused that so I ultimately had to go through my back to dispute the charge because I truly did not authorize it.
I would not ever purchase from them again because they do not have integrity or value their customers. Buyer beware…. Even if it’s their fault they will not fix the problem.
I tried so hard explaining and they made it seem like it was simply about the time of the event rather than even acknowledge that their site took my money without authorization! It was about so much more than what they tried to make my complaint out to be. Ugh! I hate companies like this… maybe that is why they call themselves ticket squeeze, they squeeze the money right out of you. I refuse to pay for an event that I can not attend! It’s just such a crazy situation, I never ever thought they would refuse to cancel the transaction as it is the only RIGHT thing to do!

They had exactly what I was looking for – Dave Matthews Band 3 day camping passes. Sold out everywhere, but managed to get them at Ticket Squeeze. Very happy, but admittedly the prices were a little high. But I guess this is what happens when it's sold out. Can't wait!

Do not use this company. They created an imitation red rocks amphitheater site, so I accidentally bought tickets through them thinking they were the preferred vendor, only to realize AXS was selling them for $30 cheaper. I called right away to cancel the order, but they wouldn’t let me. They then sold my tickets to AXS so ultimately I bought the same exact ticket for $30 more…

One of the better ticketing services. I'd much rather order my second hand tickets from here than Ticketmaster. Their resale fees and tactics are insane. Thank you Ticket Squeeze for being fair and transparent!

Positive experience and very intuitive. Would prefer to pick the exact seat as opposed to be row or section, but ce la vie! I am just happy to get the tickets.

I bought GA floor tickets for an upcoming concert. Weeks after purchasing I received an email that my tickets are lawn, not GA floor, although they were listed as GA floor when I purchased and my receipt says so. Super lame, corporate sham.

We bought tickets through ticketsqueeze, but note that they all end up getting routed through ticketmaster, so you don't save any money. Additionally, we couldn't resell them because we're stuck between ticketsqueeze and ticketmaster.

Thought this was the theatre's website and it was not. When I received an email from Ticket Squeeze for the wrong date I immediately (within 45 minutes) tried to call the theatre to change. They told me that I had not purchased the ticket through them otherwise they could have helped. Ticket Squeeze goes out of their way to make it look like you are purchasing directly from the theatre. When I finally tracked down a phone number they told me my choice was to cancel for no refund or they could talk to a supervisor about getting me a voucher. They could not change the date. After further investigation, the site also says that they have the best prices which is false.

Will never buy a ticket from Ticket Squeeze again. I got linked to them through a fake Red Rocks website, where they were charging 2x face value for tickets that were still available direct from the venue. I called 10minutes after realizing, but they refused to refund me.

Today, on the day of the concert, my tickets still have not been delivered—they're trying to get in touch with the ticketholder (an individual person) to transfer me the ticket.

So, they sold me a ticket they didn't actually have at twice what it should've cost, and never actually delivered it.

Don't trust this company.

UPDATE: My ticket did eventually get transferred to me, but not until 3 hours before the show, at which point I had already purchased another from a reliable vendor. Huge headache.

I bought two tickets on Ticket Squeeze and they did not give me anything!! They sent me an email with another person's information on Ticketmaster and required me to use it. Obviously the tickets were not there. After that they said the tickets would be delivered to my adress, but of course that did not happen. Don't use this place to buy your tickets!!

No added transfer fees, that's refreshing :) Ticket Master always add on a gazillion different fees.

I purchased tickets from what I thought was the official venue for the concert I was interested in. I looked up the Oak Mountain Amphitheatre & clicked on what seemed a legitimate website. From that website, I found the concert I wanted to attend, selected purchase tickets, & how many tickets I wanted to purchase. I did not get to pick which seats I wanted & only got to pick the price range that I would pay.
After purchasing the tickets, I realized they put me in the middle of high up row that my handicapped mother cannot access & that I could have bought tickets through TicketMaster. Comparing my experience with Ticket Squeeze to shopping around on Live Nation, I paid more via Ticket Squeeze & I actually got a map of the venue & could have selected more accessible seats on Live Nation.
I requested a refund & they responded within a reasonable time to inform me they would not issue a refund & to submit a claim with the ticket insurance I purchased instead. They also offered me the option to resell the tickets. I told them I would dispute the charge with my bank, & then they offered me a 50% refund on the service charge, which is only $15 compared to the full $225 I paid. The insurance has also been another experience of jumping through hoops that I will have to handle sometime when I am off work.
If Ticket Squeeze would like to improve, they should stop operating under misleading websites, let people choose the seats they want with a fully operating seating chart, & have a more flexible policy assisting customers with ticket issues. If it weren't for my mother's disability, I wouldn't mind where my seats are. However, this will make the experience more difficult & less enjoyable for all of us.

Update: After sharing that I didn't want to resell my tickets & put someone in the same situation that I am in, Customer Support Rep Joseph S. then sent a really long email that over explained the policies & my situation to me. This customer service representative also thought it was useful to remind me that I clicked the purchase button & no one made me buy tickets. I found the email very unprofessional & rude. I would never by tickets from this company again & would not recommend it to anyone.

Went to use my purchased tickets at the venue, and was rejected. At the ticketing office, I was told the third party (Ticket Squeeze) had returned the tickets and that I had been scammed. Do NOT do business with this company!

It is a rare and special occasion when my daughter and I get to enjoy a play or musical in San Francisco. I friend had gifted me a ticket she couldn't use, so I was in search of a second ticket (expecting to not be able to sit together, unfortunately). Because it has been over three years since we've had a special event together, and because apparently my internet search for Golden Gate Theatre tickets on their website instantly/erroneously guided me to TicketSqueeze instead of event tickets, I have horrible buyer's remorse!

My original purchase was early-December for a Sunday matinee in February. I recently received my single TicketSqueeze ticket for Mean Girls costing $230 inclusive of fees. I was horrified to see the original purchaser had paid only $80.50!! I've heard of $25 transactions fees, but $150 price variance is excessive and exploitive--especially to those who don't have the money to partake often. I'm also curious who gets to keep this $150 profit margin AT MY EXPENSE!!??

To add salt to the wound, I just checked the TicketSqueeze website tonight (one week before the show). For the same section and same row, the price is now $143. So not only was I duped into over-paying for my daughter's ticket by purchasing two months in advance, but this whole experience has turned my stomach. Is it my naivete or are people just out to scam/hurt others more post-pandemic? Regardless of the answer to this hypothetical question, I will NEVER use TicketSqueeze again, and I recommend thoroughly shopping around as "prices vary dramatically," and you don't want to have buyer's remorse for anything--especially special occasion outings.

This company creates websites posing as the official websites for theaters so that you think you're buying from the venue, but really you're buying overpriced resale tickets. Once you figure this out, your only option is to perpetuate the cycle of dishonesty by reselling your tickets on their site. Totally shady and not cool.

My experience: I wanted to get tickets for a show at the Orpheum theater in San Francisco. Upon Googling one of the first results (if not the first) was orpheumtheatersanfrancisco.org. Looks like the official website for the theater, right? I bought 2 tickets for ~$350. I only became suspicious when I realized that I had no actual seat assignment, just a section and row. Upon further investigation I realized I'd gone to Ticket Squeeze's fraudulent (IMO) website and paid way too much without even getting a seat assignment. I was able to get BETTER tickets for $225 through the actual venue's website (broadwaysf.com). I've contacted Ticket Sqeeze for a refund, which of course they are denying, and only giving me the option to resell my tickets through them. I don't want to rip someone else off, so I'm pursuing a claim with my CC company.

UPDATE: Adding a start because they agreed to give me a refund, which I appreciate.

I never post reviews on anything on the internet but this experience inspired me to do so in hopes that others will not make the same mistake I did.

If you are reading this before buying tickets from Ticket Squeeze, here are a few things to consider:
—Go check Ticketmaster first. It only takes a few seconds. You are most likely paying more for tickets. You're probably saying, "Paying more than Ticketmaster?!?! No way." It's worth checking. That's all I am saying.
—Some of the people reselling tickets are probably people like me who thought they were buying tickets from Ticketmaster and now just trying to get rid of them because they realized Ticketmaster is a lot cheaper. I stupidly paid double for tickets.
—When you buy tickets, you will be told that you will get your tickets on a specific date a few days before. This is NOT a promise or guarantee. How do I know? Their customer service people told me. I was told my tickets would be delivered on a specific date and as I type this I am still waiting.
—Your tickets are non-refundable. Right when you press buy. Once they have your money, they have no intention on refunding it. Even when you realized you made a mistake.
People make mistakes. I did. And it's a costly lesson I will never make again.

UPDATE: After posting this, Ticket Squeeze reached out to find out more information about my experience. I find this quite disturbing that it's the day of the event, I am STILL waiting for my tickets to arrive in my email and yet Ticket Squeeze is more concerned about their image instead of delivering what I paid for.

FINAL UPDATE: Hours before the event, I finally received my tickets. I am sure there are others out there like me who get pretty anxious when something doesn't arrive when it is supposed to. It can ruin your whole day. Maybe a few days. I almost bought another pair of tickets because I was worried my tickets would never arrive.

If Ticket Squeeze expects us to accept that ticket sales are "non-refundable" because that's the agreement we accept when we buy the tickets, then they should be held accountable when tickets don't arrive on the date they specifically said they would.

Great place to get your tickets. Quick and easy with great customer service. Will certainly bookmark this website for future purchases. The only website I will use from now on to get my tickets!