Ticket Squeeze Anmeldelser 116

Bought seats almost a year in advance then was told my seats were not available the day before the event and was then offered seats that were $200 cheaper than the ones I purchased but with only a $150 dollar refund. Terrible experience and will never be using again.

As an update, the total cost of the new seats was actually less than $200, so they essentially charged me double the cost for the wrong seats as after the refund I still paid around $400.

Just a warning about ticketsqueeze.

I bought 2 tickets at about $450 a piece for pit tickets to the Metallica/Pantera/Suicidal Tendencies concert May 1st.

When we got to the gate the tickets didn't work. When I called after maybe 30 minutes I got a rep, they said they were issuing a full refund. So I bought new tickets at the venue.

Now, i haven't received a refund. When contacted they said I needed to send proof of the new tickets, so I sent it.

Today they said they need more that that, they need the venues scan record showing the tickets didn't scan...

So. This is a complete scam. When I had talked to the rep originally they said the tickets were never scanned by the concert venue (the QR wouldn't scan at the venue) so I'd get a refund, then she hung up.

Please be aware of this. We ended up missing ST and Pantera after driving 5 hours because we couldn't get in and I was attempting to get the tickets to work.

Total scam site.

My family and I were able to get really amazing, top-notch broadway seats through Ticket Squeeze. I had never heard of them prior to buying for this particular show, and I was hesitant, due to some of these reviews, but I'm so glad we ended up purchasing from them. The tickets didn't transfer correctly the first time, but a quick phone call with them and they were able to successfully re-transfer them to us and we got the tickets right away! They are legitimate--showing on my ticketmaster broadway account. They were very quick to help me on the phone. We purchased an entire year in advance, so we had plenty of time to get it sorted anyway, but based on some of these other reviews, I was expecting to get zero help, let alone actually get the tickets. I'm so happy to report that my family and I are satisfied customers.

Another thing I should mention--my dad purchased these tickets for us, as a holiday gift. He has since passed away, sadly. We expressed interest in wanting to sell one of the tickets we purchased through them, and my dad had never "accepted" the transferred tickets when he initially was emailed about it. He wasn't always the most tech savvy. They handled this situation with such empathy, and upon me providing proof of his death, they were able to speak to me about the purchase (I also appreciated this because most legit companies ask for this for security purposes). Just one more thing that I felt they did right. So, now I will be able to re-sell one of our tickets, and we can still enjoy our show.

Thank you, Ticket Squeeze!

Very disappointed upon receipt of the seats we got at a concert in Austin. It took a long time to learn what the seats were.

The tickets however came from a not trusted email other than Ticket Squeeze.

I could not decipher if I could trust a strange email and a strange URL. My work training says not to open URLs in emails you do not recognize. It was not from a company, the email came from a person.

After too many calls I gave up. There was no support to validate the sender of the tickets.

The customer service would only respond to my questions after asking over and over that we needed help.

Subsequently I learned the pricing parity was a gap.
Subsequently I learned a lesson to find reviews before purchasing.

I am happy to have found Trust Pilot to share the poor customer services I received. I should have checked here first. I have done that several times since.

Ticket Squeeze was not fair to me.
.
My son could not find anyway to ask a leader at Ticket Squeeze.

My family could not find the company headquarters.

We do not recommend this service or this company.

Learn to check the fine print on the website to see it says they are a reseller. This was may experiment to pay higher prices and no seat control.

Learn to check the agreement when paying. This is locked in.

Learn to escalate to my credit card.
I will say after much evidence of the company I presented to Bank of America, I got a 100% refund.
That was hard work too.

Thank you to Trust Pilot for this place to share poor customer service.

There were absolutely zero good seats left from the box office. I did some searching online and found Ticket Squeeze. I compared prices and saw tickets here were fairly cheap and I found a good deal for the section I was after. Received the tickets in a fair manner, rather quickly. It took probably less than an hour to look for the tickets, receive them, download the apps needed for the particular venue and of course, made sure to save all receipts. I would absolutely recommend. Not only are prices attractive, but the experience was easy and fast.

I wish there was a view of the stage available when you check different seating sections. Very hard to understand where you might be in terms of "lawn seating". What does “general admission” even mean? Other than that, process was easy. Prices were decent enough.

I am very happy with the service. You were easy and hassle free to deal with. I will recommend you to friends.

Seamless process compared to other vendors. Will be using you again.

Simple and efficient process, what more can I say?

A easy site to navigate and helpful map to pick the right seats. Ticket insurance is a must for me and was a welcome addition.

Second purchase in the past few weeks. Went as smoothly as the first.

Easy transfer of tickets, plus a quick response from Customer Service with a resolution. Would recommend and definitely use service again.

If I could give a zero star i would. I purchased ticket in August for an event today. Two days ago i receive an email stating the tickets are no longer available but I can have different tickets. I agreed and was told the tickets would be in my email the next day by noon. The next day I received another email stating those tickets were also not available and they had two other tickets available again I said ok. Today no tickets, I call and am told they are still working on the refill of the tickets. As soon as I hung up I received an email that the order had been cancelled and I would receive a refund. I not only purchased these for a gift, the person flew across the country to spend the weekend and see the show. Horrible company. If I don't receive my refund in 10 days there is going to be a problem.

So far so good! Pricing seemed fair, albeit the fee a little excessive. But the discount code provided practically covered the fees.

I hate buying resale tickets. But it seems in todays world it's the only way to get tickets for shows for us mere mortals. Your industry as a whole needs to find ways to reduce ticket reselling. But as far as resale tickets go, your service was affordable and very efficient.

Have used you guys in the past. You are amazing helping people find the best seats and deals for large groups. thank you.

Fast to work and get the tickets. The insurance even lowered once I went to make payment! 100%!

Don't Use Ticketsqueeze. Ordered the tickets months ago for this event. last minute the day of the concert the order was cancelled no reason given. Almost assumed concert was canceled after the event was moved to locations went through ticketmaster instead as the venue confirmed the concert was still ongoing

Easy, fast and simple. Would have liked to be able to zoom in a little closer to see the actual seats I was picking. But besides that very simple.

EASY. GREAT. THANKS.