I used this service for the first time and had a good experience. All went well with the booking process. The only downside that I didn't expect was the €16 additional fee charged for Visa and MasterC... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
norėjau pasikeisti laiką nes užsakydama padariau klaidą , pastebėjau kai padariau apmokėjimą, paskambinau konsultantei kuri pasakė kad kad pakeisti laiką užtruks mėnesį , kažkokia nesamonė , dar iki š... Se mere
Virksomheden har svaret
Extremely disappointing experience – still waiting for our refund! I strongly advise people to think twice before booking through Tickets.lt. Our flight booking was changed by the... Se mere
Andriiana López made my day and saved a lot of struggle on my way to the airport by checking in for me. I as a boomer am very comfused by all the links and 8 downloaded apps seeking for some intuitiv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tickets.lt yra pirmaujanti internetinė kelionių agentūra, kurios specializacija yra visapusių kelionių paslaugų teikimas. Siūlome platų paslaugų spektrą, įskaitant skrydžių ir viešbučių rezervavimą, todėl kelionės planavimas yra patogus ir saugus. Dėl intuityvios mūsų svetainės sąsajos galite greitai rasti geriausius savo kelionės variantus geriausiomis kainomis. Mūsų tikslas – teikti klientams aukščiausio lygio paslaugas ir palaikymą kiekviename jų kelionės etape. Patikėkite savo keliones Tickets.lt – savo patikimam partneriui kelionių pasaulyje.
Kontaktoplysninger
TTN GmbH, 7A Tuchlauben, 1010, Vienna, Østrig
- +370 521 410 16
- info@tickets.lt
- tickets.lt
2,9
Middel
240 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andriyana Nosál was very good in…
Andriyana Nosál was very good in dealing my problems, thanks.
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Valdemaras Vainauskas,
Thank you for sharing your positive feedback about Andriyana Nosál! We're delighted to hear that they provided excellent assistance in resolving your issues.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction.
Thank you for choosing our services. We look forward to serving you again in the future!
sekmes
Ne viena karta uzsakinejau paslaugas pas jus ir visa laika likau patenkinta .Aciu
1. april 2024
Besvarelse fra Tickets.lt
Labai dėkojame už Jūsų palankų atsiliepimą ir už tai, kad esate patenkintas mūsų paslaugomis. Mums labai svarbu užtikrinti, kad kiekvienas mūsų klientas jaustųsi patogiai ir tenkintųsi paslaugų kokybe.
Jei kils bet kokių klausimų ar reikės papildomos informacijos, nedvejokite susisiekti su mumis. Mūsų komanda visada pasiruošusi padėti.
Dėkojame, kad renkatės mūsų paslaugas. Laukiame galimybės Jus vėl pasveikinti!
Linkime Jums sėkmės ir geros dienos!
My consultant
My consultant, Marta, was great doing her job. It was a very quick help, which saved me a lot of time. Thank you.
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Thank you for sharing your positive experience with Marta! We're thrilled to hear that she provided you with great and quick assistance, ultimately saving you time.
Marta is committed to delivering excellent service to our customers, and we will be sure to pass along your appreciation to her.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have a smooth experience with us.
Thank you for choosing us and for your kind words!
Viską gerai ,nu gal supaprastinti…
Viską gerai ,nu gal supaprastinti reiktu bilietu datos pakeitimas kada reikalingas sudetinga buna nespeji sumoketi budamas kitoje šalyje...
3. april 2024
Besvarelse fra Tickets.lt
Dėkojame už jūsų atsiliepimą ir atsakydamiesi į jūsų pastabas dėl bilietų datos pakeitimo sudėtingumo, norėtume pasiūlyti keletą patarimų, kaip galėtume palengvinti tokias situacijas ateityje.
Planavimas iš anksto: Jei įmanoma, stenkitės planuoti datos pakeitimus iš anksto, ypač jei esate kitoje šalyje. Bandykite išsiaiškinti galimybes ir mokesčius už pakeitimus iš anksto, kad galėtumėte tinkamai pasiruošti.
Kreipkitės į mūsų klientų aptarnavimą: Jei dėl kokių nors priežasčių negalite nedelsdami sumokėti, susisiekite su mūsų klientų aptarnavimo komanda. Mes stengsimės jums padėti ir rasti geriausią sprendimą, atsižvelgiant į jūsų aplinkybes.
Technologinės galimybės: Stenkitės naudotis mūsų internetine platforma, kurioje galite lengvai pasiekti savo bilietų informaciją ir gauti reikiamą pagalbą.
Mes visada stengiamės gerinti savo paslaugas ir supaprastinti procesus mūsų klientams. Jei turite kokių nors klausimų ar pageidavimų dėl bilietų datos pakeitimo ar kitų klausimų, nedvejokite kreiptis į mus. Esame čia, kad padėtume jums turėti malonią kelionę.
Iš anksto dėkojame už jūsų supratimą ir pasirinkimą mūsų paslaugas. Laukiame galimybės vėl jums padėti ir patarnauti ateityje.
If you wanna buy flights tickets then…
If you wanna buy flights tickets then I recommend the website tickets. Lt you will get Best to deal tickets prices in this site
2. april 2024
Besvarelse fra Tickets.lt
Thank you for recommending Tickets.lt for purchasing flight tickets! We're glad to hear that you found the best deals on ticket prices through our website.
At Tickets.lt, we strive to provide our customers with competitive prices and a user-friendly booking experience. If you have any questions or need assistance with your booking, please feel free to reach out to our customer service team.
Thank you for choosing Tickets.lt for your travel needs. We look forward to serving you again for your future trips!
Marta gave me the answer to my question…
Marta gave me the answer to my question immidiately! :) I did not expect to get the information so quick.
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
We're glad to hear that Marta was able to assist you promptly! Providing quick and efficient support is important to us, and we're delighted that Marta could address your question immediately. If you have any further inquiries or need assistance in the future, feel free to reach out to us again. Thank you for choosing our service!
Marta 10/10
Marta turned a stressful situation to something so simple. Top noch customer service :)
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Mindaugas Skietris,
I'm glad to hear that Marta was able to assist you effectively and turn a stressful situation into a simple one! Providing top-notch customer service is always our goal. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help! :)
Very fast and clear help
Very fast and clear help. Thank you Anastasia.
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Thank you for your feedback! I'm glad to hear that Anastasia was able to assist you quickly and clearly. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help!
everything was resolved very quickly…
everything was resolved very quickly and well.
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Rosita Vilkaitytė,
Thank you for your feedback! We're delighted to hear that everything was resolved to your satisfaction. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help. Safe travels!
Amazing support and did everything I…
Amazing support and did everything I needed to help get checked in when I couldn’t find my booking reference
17. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Patrick Collins,
Thank you for your feedback! We're thrilled to hear that our support team provided you with amazing assistance and helped you with your check-in process, especially when you couldn't find your booking reference. Ensuring our customers have a smooth experience is our top priority, and we're glad we could assist you effectively.
If you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help!
Very pleasant support Marta
Very pleasant support Marta. Very warm talking and quick answers. Also answers very clear. Good job
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Gintarė Juodvalkytė,
Thank you for your kind words! We're delighted to hear that Marta provided you with pleasant and efficient support. Providing clear and helpful assistance is always our priority, and we're glad to know that Marta could assist you effectively.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
It’s a scam website.They waste my whole…
It’s a scam website.They waste my whole trip. There was 2 airlines involved, one airlines cancelled the return and departure flight but other airlines doesn’t. They didn’t offer me convenient alternatives. I tried so many communication but finally when I asked for the refund they said their service fee exceeded the ticket price. They stole my around £1427 . My reference number is PASS8P9M.
12. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Farzana Rahman,
We emphasize that when creating an order (even before payment, the process of booking tickets) on the website you were given information that you have tickets issued separately.
This means that if one of the flights is canceled by any airline, a full refund is provided only for that part of the flight that was canceled by the airline. In this case, it is not possible to return all the money for the reservation.
Also, in your personal account, the amount to be refunded was calculated for a ticket that was not canceled by the airline (there was no change in flight times) - in accordance with the rules of the airline's tariff. This amount was confirmed by you before the return. Please wait for the funds to be transferred to the buyer's account.
If you have any additional questions, please contact us.
Besvarelse fra Tickets.lt
Dear Customer,
Thank you for your feedback. We're glad to hear that you found our platform easy to use.
We apologize for any delays you experienced in the issuance of your invoices. While we strive to provide a seamless and efficient service, sometimes, certain processes may take longer than expected. We appreciate your patience and understanding in this matter.
If you have any further questions or concerns, please feel free to contact us. We're here to assist you in any way we can.
Thank you for choosing Kissandfly, and we hope to serve you again soon.
Besvarelse fra Tickets.lt
Dear Gabija Pa,
Thank you for your feedback! We're thrilled to hear that you found our booking process simple, fast, and convenient. At Kissandfly, we strive to provide a seamless and user-friendly experience for our customers, and we're glad to hear that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon.
Bigger price
Hello, I inserted my info for purchasing the tickets and when I press buy the price went up instantly I didn’t like that.
25. februar 2024
Besvarelse fra Tickets.lt
Dear Paulius Kontrimas,
I'm sorry to hear about your experience. Sudden price changes can indeed be frustrating. It's possible that fluctuations in demand or availability may have affected the ticket price at the moment you tried to purchase. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Perfect service
I needed to add Carry-on bag to the paid flight ticket, Sofia Melnyk helped me to do this very quickly and easy.
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Ramune Balnionyte,
We're delighted to hear that Sofia Melnyk provided you with quick and easy assistance in adding a carry-on bag to your flight ticket. Ensuring a seamless experience for our customers is always our top priority. If you have any further requests or questions, feel free to reach out to us. Thank you for choosing our service, and we look forward to serving you again in the future!
I accidentally made 3(!) mistakes in my…
I accidentally made 3(!) mistakes in my booking. I don’t know maybe it’s because of the full moon or smth, I was being very clumsy. But when I contacted chat they responded immediately and Marta was able to help me change the details and get new tickets.
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
We're glad to hear that Marta was able to assist you promptly and efficiently with your booking changes, despite the accidental mistakes. Our team is here to help ensure a smooth travel experience for you, and we appreciate your understanding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service!
i got scammed
i got scammed. i dont need this ticket any more and i called support and i was told that i should fill in the request to return a ticket and i will get my money back. i done that and got a reply that they wont return because of their own stupid rules. never gonna buy tickets from them and dont recommend anyone. scammers!
25. februar 2024
Besvarelse fra Tickets.lt
Dear Rokas Janisovas,
When we process all requests for ticket refunds, our agency, in accordance with the agreement with the airline, must be guided by the fare rules that regulate penalties for the refund procedure.
If you would like to familiarize yourself with the tariff rules that apply to your order, you can do this right now, in your personal account, by clicking on the “Fare Rules” section. In your case, according to the airline's fare rules, when canceling a ticket, it is possible to get a refund only for some unused airport fees and taxes. The ticket fare and payment system surcharge are non-refundable. Our agency's service fee for processing the request, and the payment system markup charged for the initial payment is also non-refundable. Having applied these fines, the refund amount exceeded the service fee of our agency. According to the airline's fare rules, your tickets are non-refundable.
good people and excellent service
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Faisal Ahmed,
Thank you for your kind words! We're glad to hear that you had a positive experience with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Marta is a great supporter
Marta is a great supporter.
Got a refund after already paid for the trip.
22. februar 2024
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Jonas,
Thank you for your feedback! We're glad to hear that Marta provided you with great support and helped you get a refund for your trip. If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.