I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Se mere
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Se mere
Virksomheden har svaret
Very responsive customer service and care. The team were very supportive when a change had to be made to a ticket booking - very impressed with the service.
Virksomhedsoplysninger
Skrevet af virksomheden
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Kontaktoplysninger
Monarchs Quay, L3 4FP, Liverpool, Storbritannien
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Har besvaret 35 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good prompt and efficient answer to my…
Good prompt and efficient answer to my query.
Really quick in dealing with a guest…
Really quick in dealing with a guest cancellation and great correspondence throughout. Fantastic service 5 ⭐️
Ticket exchange…
Double booked ourselves with ticket purchase. Very quickly responded to email and subsequently changed to another date. Excellent service.
Changing seats
We visited the box office to change our seats and the attendant Jack was very helpful in doing so. This was after the customer service team recommended our course of action, they also were quick to reply and very helpful.
We were given tickets as a Christmas…
We were given tickets as a Christmas present and I had queries on the access to the venue. I sent an email to Customer Services, who answered the very next day. They told me what I needed to know and put my mind at rest. Great service
Wrong date booked…
I had mistakenly booked for the wrong night.
I emailed the contact & they were able to transfer the tickets to the correct night.
Great and quick customer service
Great and quick customer service. I am really pleased with a prompt action taken by the customer service team at TQ in response to my issue.
Fast reply thankyou ♥️
Always really helpful when I ring with…
Always really helpful when I ring with friendly staff and excellent service
Customer Service
Amazing customer service. Answered my query within minutes on my tickets. Very polite and courteous
Quick response
Thankyou for quickly responding to my problem and assuring me my order is fine.
Great communication from Customer Services
Customer service dealt with my enquiry in literally minutes, easy process and they were happy to help,
Easy website to navigate and they have clear contact info, 5 stars
Amazing customer service
Amazing customer service. Responded in least than 2 hours and helped me transfer tickets to a different day during to illness. Fabulous service xxx
big thank you customer service really…
big thank you customer service really helped me find my tickets to the pantomime on 28th December so big thank you all team. merry Christmas happy new year.👌
Replied straight away
Replied to me straight away and solved my question. Excellent job.Thank you very much.
Amazing
Extremely efficient. Very helpful and knowledgeable. Excellent customer service. Very i.pressed
Would highly recommend.
Fast efficient response to enquiry…
Fast efficient response to enquiry online even though issue caused by my stupidity. I accidentally deleted tickets
But the response was fast and courteous happy to recommend thankyou to all concerned.
Really helpful and friendly with my…
Really helpful and friendly with my query! And they didn’t take days to reply!!! A rarity these days!! Thank you
Visit to M&S Bank Arena
Visit to M&S Bank Arena
I had an accident a few days before and was on crutches. I was unable to change my tickets in advance however on the night the Box Office moved me to a great seated area. Every single person I met/spoke to who was working there was so helpful. Thanks to all of you
Booked tickets twice
Booked tickets twice, they handled it brilliantly and I was refund very quickly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








