I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Se mere
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Se mere
Virksomheden har svaret
Very responsive customer service and care. The team were very supportive when a change had to be made to a ticket booking - very impressed with the service.
Virksomhedsoplysninger
Skrevet af virksomheden
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Kontaktoplysninger
Monarchs Quay, L3 4FP, Liverpool, Storbritannien
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Har besvaret 35 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very efficient a me understanding…
Very efficient a me understanding response.
Had lost email with all my booking…
Had lost email with all my booking details for up and coming eventually. With the minimum of information they found it and could forward it to me.
Very prompt and efficient service could not fault the m
Excellent service
I had an issue with change of email and the team sorted it out within minutes, great service!
Speedy & Efficient Service
I emailed regarding a personal assistant ticket and received a very prompt response. I am very impressed with the service offered.
Quick to reply!
Super fast reply via email and got all the information I needed and more. Thanks!
I realised I has booked my ticket for…
I realised I had booked my ticket for the wrong day. Change of ticket was made swiftly and with minimum fuss.
Forthcoming event.
I was very pleased with the quick reponse I got to my question about a forthcoming event that I am attending in April.
Made a mistake when ordering as…
Made a mistake when ordering as misclicked, contacted support and they the had the issue resolved within an hour om a Saturday evening.
Very impressive.
Had an issue with a ticket for…
Had an issue with a ticket for Liverpool comic con and I sent a late night email asking for it to be sorted. The issue was addressed and sorted within 12 hours. Would highly recommend!
Excellent customer service quick in…
Excellent customer service quick in replying and changing my tickets
I've had nothing but excellent customer…
I've had nothing but excellent customer service. Very pleased with how fast and efficient my problems have been resolved.
I keep forgetting my login details…
I keep forgetting my login details constantly and within a few minutes they sort it out for me and I get a reminder when a payment is due and when they take the payment I get an email confirming my payment. Very easy
I purchased 2 autograph tickets instead…
I purchased 2 autograph tickets instead of photograph tickets, to my disappointment, but the team were SO quick at getting them exchanged for me. Really appreciate it!
I got wrong tickets for autograph but I…
I got wrong tickets for autograph but I needed photograph instead they were really helpful and the team sorted everything out swapped everything over very happy and fast response five star service*****
Got my comic-con Sunday tickets changed…
Got my comic-con Sunday tickets changed to Saturday with zero fuss and a very quick response, many thanks.
Friendly and Efficient!
I had a query via email and this was responded to within the same morning, only about 2 hours off the top of my head.
My query did require me to phone TicketQuarter and my call was answered swiftly (no queue). I spoke with Jack who handled my query within a matter of minutes. He was friendly and efficient, which is something I have also experienced in the past when contacting TicketQuarter.
Beyond Helpful
The operator was very helpful and was able to resolve my enquiry very quickly .
Excellent and speedy customer service.
Excellent and speedy customer service.
Had a mix up with the booking site…
Had a mix up with the booking site and managed to book tickets for a completely wrong city. Called immediately, was asked by the cheerful chap on the phone to send an email with full details and they would see what they can do at Customer Services. After a couple of emails forward and backwards to verify and confirm preferences, the tickets were moved swiftly and confirmed at the right event. Can’t thank you enough.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








