I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Se mere
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Se mere
Virksomheden har svaret
Very responsive customer service and care. The team were very supportive when a change had to be made to a ticket booking - very impressed with the service.
Virksomhedsoplysninger
Skrevet af virksomheden
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Kontaktoplysninger
Monarchs Quay, L3 4FP, Liverpool, Storbritannien
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Har besvaret 35 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service couldn't have been better
I have been a customer services manager for many years, so I am very picky with my interactions. I can honestly say every one of my queries was in answered in good time, very polite and great info. I then called the box office and was helped by a lovely young man, he couldn't have been better at his job. I am ashamed to say I didn't catch his name but he was a star and gave me great advice on seats. I've booked my ticket and I am looking forward to seeing Greg Davies march next year. Thank you all so much for your wonderful help, you're a team of rock stars.
Thanks Maxine
Always very helpful and fast to respond…
Always very helpful and fast to respond when I have a query. Would highly recommend!
Tickets bought for show which changed…
Tickets bought for show which changed date & time
Was advised if amendment but couldn’t make new date
Request refund - advised would be processed immediately abd back in my bank account 3-5 days
Really quick Customer Service response…
Really quick Customer Service response when I was panicking about tickets! Very helpful indeed.
Fantastic customer service
Had to ammend date of tickets recently bought for the Monet experience due to be held in Liverpool.
I had an instant response to my query and dates were then changed and confirmation sent to me.
Excellent customer Service.
Today I’ve had another amazing…
Today I’ve had another amazing experience with customer service, dealt with my query so speedily, can’t praise them enough, not every organisation is so efficient.
I enquired about Manchester Comic-con…
I enquired about Manchester Comic-con tickets, they got back to me within a few minutes with a clear answer.
Excellent customer Service
I had purchased 2 tickets for Celebrating Celine Dion, and i had to book an extra one later on when a family member decided she wanted to come, but they had none available for were we seated. I spoke to a really nice man called Danny who was brilliant he relocated my seats and i was able to purchase the extra ticket so me and my family we all sitting together. Excellent service by Danny really helpful and kind.
Brilliant customer service
Brilliant customer service. They really helped me quickly to resolve my question.
Incredibly swift response and…
Incredibly swift response and resolution of enquiry
Thank you!
Perfect custom service
I wrote a mail on Friday for a little problem with my email adress and my e-tickets. They answered me 2 days after and resolved the problem very easily. They were very kind, quick and professional. Thank you!
Great customer service!
Great customer service!
Quick turnaround in responses considering they are a big company. So helpful and nice. They do what they say they will which for me is so important as many companies don't.
Quick and friendly response to my Query…
Quick and friendly response to my Query ..Looking forward to going there in August ..
Excellent customer.service.
Excellent customer.service.. replied to my query immediately and gave me.the advice I needed
Excellent customer service
Excellent customer service with clear answers to my questions. Very fast response.
Excellent Customer Service
E-ticket glitch was reported around 7pm last night and was solved before 10am this morning. Well done, and thank you!
Excellent service
Excellent service.
From original event enquiry over a year ago, too obtaining an access card, and today helping with my
e-ticket glitch, ticketquater's Customer Service is outstanding. I cannot thank them enough.
Ticketquarter was so easy to use
Ticketquarter was so easy to use, when I ordered my tickets I accidentally typed my email wrong, so I emailed them and they got back to me with new tickets straight away, can’t thank them enough.
The people who emailed me were so…
The people who emailed me were so helpful and sorted my problem out .
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








