We have been a 3 Business Customer for 6 months. There seems to have been a patch that has been run on Friday last week which has rendered our gateway unable to communicate. Having called the business... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For over four years, we've been a business customer with Three. Their customer success team is truly exceptional. Managing our 450+ lines is effortless, with requests handled within an hour, or 24 hou... Se mere
Virksomheden har svaret
It's now a month of trying, rebooting, resets, new sim still unable to receive and make half my calls, particularly on wifi. Never a problem with the iphone over the preceding 5 years when with EE and... Se mere
Virksomheden har svaret
Staff was good finding us a deal that met our needs at an acceptable cost, explained it all well. We dont understand why Three didnt pay the last bill with our previous provider even though it is adv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Trusted by over a million customers. As the fastest growing network for business in the UK, we’re constantly innovating. Our mission is to bring better connectivity every day, to every business customer.
Kontaktoplysninger
450 Longwater Avenue, Green Park, RG2 6GF, Reading, Storbritannien
- three.co.uk/business
2,8
Middel
84 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ridiculous Processes - Poor Communication
We have been with 3 for 15 years personally and as a little business and have never had an issue until the past couple of years.
We had 5 sim only contracts many at £2.50 + VAT per month which were amazing.
We then purchased 3 x Samsung Tablets for Engineers to us on the road. The tablets broke so quickly within 2-3 months. We called to inform 3. They told us to return to Canterbury store (purchased store) to resolve issue, the Canterbury store informed us to call 3 business. 3 Business requested we re attend the store. This happened 3 times over a few months with no progress and no one taking responsibility.
Due to this in-action we have now paid for the entire 24 months contact for all 3 devices and only used data for 2 months.
We have requested a refund but we are always passed to the team to upgrade. UPGRADING is honestly funny at this point.
All we want is a refund for the failed service length provided by 3.
We have been told that as we are now out of contract we are not eligible for a refund because of this.
Honestly appalled how we have been treated by a company we have been loyal to for 15 years.
Trying to get something sorted has been extremely tough speaking to people in Mumbai and then being passed pillar to post.
Is this honestly how to treat loyal customers?
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Three Business
Hi Rob,
Sorry that you haven’t had a great experience with Three Business.
We've requested some additional information from you to support with the issue that you've raised.
Thanks,
Three Business.
Training needed for staff
Spent two wasted, frustrating days trying to sort out a problem.
I have been pushed back and forth from customer services, business services and our local 3 shop.
Not one department will resolve my dilemma.
Each one pushing it to the other, no one will take responsibility for their mistake. I have know wrote to the complaints department, I hope they will reply and resolve !
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Three Business
Good afternoon,
Sorry that you haven’t had a great experience with Three Business.
If you’ve been trying to get your issues sorted but to no avail, please get in touch with our dedicated Complaints Team to have this investigated. You’ll find the form here: https://www.three.co.uk/support/complaints/complaints-form
They’ll be able to get to the right resolution with you.
Thanks,
Three Business.
very bad signal I don't have signal…
very bad signal I don't have signal most of the times indoor I do receive text message missed call, poor customer service tried to call them ended the call never get back to me effected my business soo much. raised complain few times nothing changed
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra Three Business
Hello there,
Sorry that you haven’t had a great experience with Three Business.
If you’ve been trying to get your issues sorted but to no avail, please get in touch with our dedicated Complaints Team to have this investigated. You’ll find the form here: https://www.three.co.uk/support/complaints/complaints-form
They’ll be able to get to the right resolution with you.
Thanks,
Three Business.
Avoid Three Business like the Plague
Avoid Three Business like the Plague! They used to be great, with a support team based in the UK that were always happy to help, but now they off shore their support and it's awful. They have policies that they imply but wont share with the user, when you mention complaints they hang up or end chat (even though their website says to use chat for complaints). I was on live chat for 2 hours today and they kept ending the chat while I was typing.
If anyone from three business sees this, I have the full transcript and screenshots that I'd be happy to share
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Three Business
Hello there,
Sorry that you haven’t had a great experience with Three Business.
If you’ve been trying to get your issues sorted but to no avail, please get in touch with our Complaints Team to have this investigated. You’ll find the form here: https://www.three.co.uk/support/complaints/complaints-form
They’ll be able to get to the right resolution with you.
Thanks,
Three Business.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.