I ordered a ring as a present and despite paying for fast delivery within 2-3 days, it didn't arrive for over a week. They gave a reason for the delay, which is fine, however having to chase up a 2... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really great experience with Thomas Edward Jewellers in the UK. I love the design of their mens onyx ring as well as the price! I checked with shipping and was surprised that they shipped fast and the... Se mere
Finding the perfect ring was only half the journey. The other half was price, delivery and customer service. Normally I would be reluctant to purchase items like jewellery out of country but very glad... Se mere
I had a frustrating experience to begin with. I was told my payment hadn’t been received, even though the money had left my account. I had to contact my bank, get an ARN, and prove the payment h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Thomas Edward Jewellers, we specialise exclusively in British-made jewellery, crafted to the highest standards of quality and design. Our collections feature sought-after gemstones, including high-clarity diamonds, carefully selected for brilliance and beauty. All orders are carefully checked, hand-packaged, and shipped by our team in the Midlands to ensure the highest standards of quality and customer care. We've proudly served over 3,000 customers on eBay over the past 5 years, with consistently excellent feedback. You can shop with confidence knowing we personally inspect and package every item. Every piece is set in hallmarked gold or authentic British sterling silver, ensuring authenticity and enduring value. Looking for something unique? We also offer personalised jewellery on request — perfect for meaningful gifts or one-of-a-kind pieces. Have a question? Our team is here to help — contact us anytime. — Thomas Edward Broadley
Kontaktoplysninger
Jewel House, Tenlons Road, CV10 7HW, Nuneaton, Storbritannien
- 07305643779
- Info@thomasedwardjewellers.com
- thomasedwardjewellers.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful gold clover pendant
Beautiful clover pendant very pleased with it and lovely quality
Well wrapped and good delivery
Many thanks
Placed an order really late at night…
Placed an order really late at night and got an email almost right away saying that the emerald earrings I chose were defective and could I wait til the new line was out. I couldnt, as it was for a birthday so he came back to me with another pair. The pair I received were absolutely perfect. I thought the colour of the stones was so clear and bright and such a gorgeous shade of green. I am delighted with the order and so is my friend who absolutely adored them.

Besvarelse fra Thomas Edward Jewellers
Misleading Description: Not Chunky, But Delicate
I purchased the Chunky Cross Pendant specifically because the description included the word "chunky," as I was looking to replace a beloved, substantial cross I had recently lost.
The length (15 mm) and width (10 mm) were exactly what I expected. However, I was severely disappointed with the thickness, which measured only 1 mm. My previous cross of the same length and width was approximately 4 mm thick, which gave it a true "chunky" and robust feel.
The item I received is undeniably pretty and well-made, but it is thin, lightweight, and delicate, making the term "chunky" entirely misleading for a buyer seeking something substantial. This pendant is quite small and feminine, definitely not the robust piece I was expecting.
I have decided to keep it, as it will make a lovely gift for one of my granddaughters, but I will need to continue my search for a more appropriately sized, thicker replacement for myself. I would suggest Thomas Edwards Jewellers review their product language (or fully disclose pendant dimensions) to better reflect the true nature of this piece.
As an aside, I do have to say that the communication I had with Jordan from the company was excellent as they took their time to respond to a query I had with regards to the tracking/delivery. Although the item turned up a day later than they advised, I was able to keep up to date via the Royal Mail website.

Besvarelse fra Thomas Edward Jewellers
Beautiful earrings
Beautiful earrings. Tom & Jordan were great helping me find the perfect gift for Christmas. Will be back again.
The ring I bought was beautiful but the…
The ring I bought was beautiful but the box it came in was rubbish! It wasn’t even a ring box so had to go and buy one
Fantastic service and a beautiful…
Fantastic service and a beautiful bracelet. When the product I ordered was going to be delayed they let me know immediately and offered more expensive alternatives at the same price. Definitely reccomended.
Amazing quality
Every product I've recieved from this company so far has been amazing quality. I highly recommend to everyone interested.
Thomas and the team were great helping…
Thomas and the team were great helping me pick a necklace. The delivery was quick and very happy. I will be purchasing again in the future.
Great service from the team making a…
Great service from the team making a special Birthday present extra special.

Besvarelse fra Thomas Edward Jewellers
Amazing experience
Wow the jewellery i ordered is fabulous. And quick delivery times! The customer service is amazing you speak to real people and they really help you out. Thanks again Thomas Edwards I'll surely be back soon!

Besvarelse fra Thomas Edward Jewellers
Absolutely delighted with my order
Absolutely delighted with my order – the delivery was fast and arrived when expected. Everything was packaged securely and presented beautifully. Couldn’t ask for better service – highly recommend!

Besvarelse fra Thomas Edward Jewellers
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







