I had an amazing experience with the Things Engraved team. Starting from a chat question, they reached out via email, worked with a custom design I created, and got everything sorted so that I could... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have placed 3 orders already. 2 of them are bulk orders and hands down the best place I’ve ordered from! From the design to the seamless order process to the constant open communication and availabi... Se mere
It arrived on time and was well packaged and in perfect condition. Trying to buy an engraved item on line is a little more difficult but your team kept going in a kind and professional manner despite... Se mere
I am happy with the product but I had hoped to get some consideration (discount) re this order since I had made a mistake and ordered the wrong tag just prior to this order. I had previously ordered... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Kontaktoplysninger
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast, friendly and effective service
Fast, friendly, effective service. I got what I wanted with little effort and at a good price.
I would have liked the option to choose a more premium (thicker) material.
Custome Whiskey Glass
The online associates responded quickly and everything went smoothly. The whisky glass looks exactly like the image I sent. It will be a great gift.
Fast and Accurate
The order was easy to complete and was exactly what we were looking for. It was shipped very fast
Disappointment Regarding My Order and Lack of Customer Service
I would like to express my extreme disappointment regarding my order and the customer service I have received.
Before the item was shipped, I sent an email asking for confirmation that everything was correct before sending the package. Unfortunately, I never received a response.
When I received the product, I discovered that my concerns were justified. The engraving includes text with no picture at all on it, that was not supposed to be there, and the final result is far from what I requested and expected.
I then sent a second email explaining the issue and asking for assistance. Once again, I received no response.
I am extremely disappointed, not only with the quality of the product I received, but also with the complete lack of communication from your customer service team. I made every effort to contact you both before and after receiving my order, yet my emails have been ignored.
This purchase was intended to be a meaningful personalized gift, and the result is very disappointing. The lack of support has only made the situation worse.
I would appreciate a prompt response explaining how you intend to resolve this matter.
Thank you.
The mug I ordered was exactly what I…
The mug I ordered was exactly what I wanted.
It turned out so good. And I had it wrapped and it was a very nice touch.
My son really likes it, it was a perfect grad gift for him.
Thank you.
I received delivery and it looks great!
Errors and delays, but good customer service
I needed this item quickly as it was for an event in a few days that I needed to travel to, so I paid for rush delivery. The engraving was simple (only letter/initial). Unfortunately there was a mix up with the first proof and delays due to volume of orders. In the end it was delivered to an alternate address and all was okay, however if I had better understood the process (proof, approval etc) I would have had less stress and frustration. Having the whole thing explained, with real timing, would have helped immensely. I did appreciate the free gift wrapping as a show of good faith for the error and delay.
I am very disappointed
I am very disappointed. This is a towel, not a throw/ blanket for a couch.
Turned out better than I anticipated
Turned out better than I anticipated, absolutely love it
Randomly cancelled due to a glitch is…
Randomly cancelled due to a glitch is what they claimed. As a result order was restarted and didn't arrive on time.
Disappointed as the gift now has to be mailed to the recipient.
The customer service was efficient
The customer service was efficient, that is from ordering- the site is user friendly, the mockup was promptly sent and delivery was timely. The product is reasonably priced and according to what was requested. This was my first time purchasing from "Things Engraved"and I most definitely will purchase again and reference this company to others.
Service is great
Service was great from very first second and till the end. Order was done fast and in good quality. Will definitely recommend!
Super fast responses
10/10, No notes
Once again, Things Engraved Inc. knocked it out of the park! Quick, easy, and flawless. Thank you again!
Superb Experience
The process to have our own item engraved was easy and the service was fantastic! The communication from the customer service representatives was fast and they always followed up with me, which I really appreciated. The turnaround time was super quick and the engraving turned out perfect and we will certainly be using them again in the future. Thanks again, Things Engraved :)
Fast turnaround & excellent communication
Fast turnaround time right from the order to mock-ups to shipping and delivery. Excellent communication all along the way. Thanks!
The photo is not clear or centered
The photo is not clear and only on the bottom part of the blanket.... I didn't receive a proof in advance... it arrived very quickly though so that was good.
Arrived within allotted time
Arrived within allotted time.
Product was as it appeared online
Fast service and shipping
Fast service and shipping, great quality item. Thank you!
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