Spoke wtih Cara, great attitude, very compassionate and her energy was amazing. credit to your company. Thank you again Cara
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This morning I was contacted by a Scottish gentleman, name Lewis, from Zinc Group. Lewis was considerate totally professional with a great touch of humanity. From the start of the call to its conc... Se mere
They called was very polite soft spoken asked my situation and gave me a lot of advice and pointed me to other services that could help me. She helped me set up a new payment plan and went above and b... Se mere
I would just like to say a massive thank you to Steve, he was absolutely brilliant I’ve been trying to sort my debt for so long with a company, never been so happy that a debt got moved to you guys a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Zinc Group is a UK-based company that works in partnership with leading financial institutions, utilities providers, telecoms companies, public sector organisations, and insurers. We support customers who have fallen into arrears by helping them find fair, affordable, and sustainable solutions. We are not a debt purchaser or seller — our role is to work with clients and their customers to agree the best way forward, with respect, transparency, and care at the heart of everything we do.
Kontaktoplysninger
Storbritannien
- thezincgroup.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Gentleman on the phone was very helpful…
Gentleman on the phone was very helpful and very polite
Barbara
Barbara. My person handling my case was empathetic and true. She dealt with my case and situation with care and respect, ( grammar incorrect ) maybe? 😂 I’m no A.I) - and Love. Credit to the company that has to have I can only imagine has very difficult situations to deal with. I respect anyone that works in that field of work. Thank you Barbara 🙏
I spoke to Ruby she explained everything clearly ..she is really kind
I spoke to Ruby she explained everything clearly .she is really kind
Spoke to Josh he was very understanding…
Spoke to Josh he was very understanding and helped me out with everything.
My experience was really good the man…
My experience was really good the man was lovley and understanding on the phone
Chloe was very good in understanding…
Chloe was very good in understanding the issue I have, her knowledge and advice was 1st class.
You’re a really nice lady
You’re a really nice lady, and she was really helpful thank you very much
Panna was really understand
Panna was really understand, caring and helpful.
Thank you
Scott
Very understanding over the phone
Very understanding over the phone, easy to talk to compared to other companies, very helpful explaining your options and helping further with your case. Very happy with customer support
Very friendly and understanding and put…
Very friendly and understanding and put my mind at rest. Thank you
Good lady spoke to she were very…
Good lady spoke to she were very helpful and understanding, and have empathy
Many thanks again
Josh was respectful and understanding…
Josh was respectful and understanding to my current situation. Clear construct message and polite manner.
Excellent customer service made me feel…
Excellent customer service made me feel listened too. The person I spoke too was very understanding of my situation and gave me options. Very pleased with my experience.
excellent customer service
excellent customer service, polite , friendly and helpful
I just spoke with Kiran and he just…
I just spoke with Kiran and he just want to thank him. Is very calm. Very straightforward. Very good. You do my process very quick and fast, which is very understandable to me. That is no more extra question just clear and straight information and I just got whatever I want so thank you, Kiran. Thank you so much for the clear guidance and the good help.
Ruby was fantastic
Ruby was fantastic. Very clear, well spoken and patient on the phone with me solving my issue with my DD.
The help received and being listened to…
The help received and being listened to and not judged is highly appreciated and the understanding definitely helps I spoke with Josh today who helped me set up a payment plan and with some health issues even no questioning was like I have these recourses not many people are understanding which puts people of contacting company’s so I’m glad I made the call today
Awesome customer service
Absolutely mortified a service provider passed me on to you (was very ill in hospital so forgot to pay…). BUT - jolly-well glad they did! - Herson is an absolute STAR! Awesome customer service - very personable, non judgmental, resolved the issue in a jiffy. Thank you, Herson!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








